PayPal Employee Reviews
Out of 628 PayPal employee reviews, 76% were positive. The remaining 24% were constructive reviews with the goal of helping PayPal improve their work culture. The IT team, with 100% positive reviews, reports the best experience at PayPal compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 41% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
More delivery on plans made
Be transparent, truly walk your talk when it comes to commitment to DEI and stop rewarding corrupt behavior!
Communication, coaching, internal navigation, and advocacy
Review from Sales Dept
The communication is abysmal, they don't inform you about anything.
The leadership team are liars.
Why do you feel undervalued and what would make you feel better about your compensation?
Pay to market standards, career growth
More RSUs as well as more base pay and work from home flexibility.
Give better raises to employees and worse ones to that gross CEO.
My base pay is low for the work that I do. After not receiving a pay increase after we've seen the highest inflation in 40 years, it's tough not to be upset about that
Higher salary to match other Fintech
What do your coworkers need to improve and how could you work together better?
Need to co-operate and co-ordinate with team members
Transparency from management, too many secrets
There is no direction from leadership meaning everybody is doing what they want or nothing
No one seems to know how to manage projects in the company. Or write code for that matter.
Meet physically and regularly together
What needs to change to make the company culture better?
More inclusion for remote employees, better pay, less middle management to speed up decision making.
Practice what you preach, be open, honest and direct
Transparency, communication. Remove the many tiers of bureaucracy and middle managers so people can actually get work done. Maybe then the CEO can start to justify his bonus
CEO change, stop with useless investment in honey, super app and zettle not panning out. Now crypto is the way to go? CEO needs to have clear cut vision not just go for latest trend.
Decrease bureaucracy and increase adventurism
What would you improve about your company's interview process?
They hire people that are rude and they cover them afterwards.
Review from Customer Support Dept
Faster response from the recruiters
Review from Executive Dept
What's going wrong and how can it be improved?
Maybe thinking about customers and what they want not what the company wants to present them
Layoffs, poor stock performance due to lack of actual plan to deal with post pandemic financial transactions. Should serve as mba or economics class for poor leadership and decision making process with regards to company present and future position in market and we should expect better than this
Too much artificle intelligence on the phone
No one is running the projects. Lawyers block everything and slow things to a crawl.
Too distant from the customer base, too old a product. Innovative to mske product compelling in the modern era.
What would you most like to see improved at your company?
More growth for people under Director level
Better support for engineers who are working across multiple teams.
Review from Engineering Dept