PayPal Competitors | Comparably
PayPal Claimed Company
PayPal is an online payments system to send or receive money or to set up a merchant account. read more
EMPLOYEE
PARTICIPANTS
979
TOTAL
RATINGS
9476
HR or Marketing? Claim Your Free Employer Account

PayPal Competitors

PayPal competitors include Fiserv, Block, Mastercard, Stripe and Apple. PayPal ranks 5th in Employee Net Promoter Score on Comparably vs its competitors. See below how PayPal compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
6th
eNPS Rank
5th
Gender Rank
6th
Diversity Rank
5th
Product Quality
5th
NPS Rank
5th
Pricing Rank
5th
Customer Service
5th

See PayPal Culture vs Competitors:

PayPal Competitors
RankCompanyScore
1Fiserv79
2Mastercard76
3Block76
4Stripe75
5Apple73
6PayPal70

PayPal Competitors at a Glance

Product Quality Score Comparison

PayPal Ranks 5th in Product Quality Score

882 Customers rate PayPal's Product Quality Score a 3.5/5, which ranks it 5th against its competitors, below Block.

  1. 1st
    Apple
    4.3 / 5
  2. 2nd
    Mastercard
    4 / 5
  3. 3rd
    Stripe
    3.8 / 5
  4. 4th
    Block
    3.6 / 5
  5. 5th
    PayPal
    3.5 / 5
  6. 6th
    Fiserv
    3.3 / 5
Product Quality Score Comparison
RankCompany Score
1Apple86
2Mastercard80
3Stripe76
4Block72
5PayPal70
6Fiserv66
NPS Comparison

PayPal Ranks 5th in Net Promoter Score

1033 Customers rate PayPal's Net Promoter Score a 11, which ranks it 5th against its competitors, below Block. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend PayPal to a friend?”.

  1. 1st
    Apple
    46
  2. 2nd
    Mastercard
    27
  3. 3rd
    Stripe
    26
  4. 4th
    Block
    25
  5. 5th
    PayPal
    11
  6. 6th
    Fiserv
    -12
NPS Comparison
RankCompany Score
1Apple46
2Mastercard27
3Stripe26
4Block25
5PayPal11
6Fiserv-12
Pricing Score Comparison

PayPal Ranks 5th in Pricing Score

804 Customers rate PayPal's Pricing Score a 3.4/5, which ranks it 5th against its competitors, below Block.

  1. 1st
    Apple
    4 / 5
  2. 2nd
    Mastercard
    3.9 / 5
  3. 3rd
    Stripe
    3.7 / 5
  4. 4th
    Block
    3.6 / 5
  5. 5th
    PayPal
    3.4 / 5
  6. 6th
    Fiserv
    2.9 / 5
Pricing Score Comparison
RankCompany Score
1Apple80
2Mastercard78
3Stripe75
4Block72
5PayPal68
6Fiserv59
Customer Service Comparison

PayPal Ranks 5th in Customer Service

732 Customers rate PayPal's Customer Service a 3.3/5, which ranks it 5th against its competitors, below Block.

  1. 1st
    Apple
    4.2 / 5
  2. 2nd
    Mastercard
    3.9 / 5
  3. 3rd
    Stripe
    3.6 / 5
  4. 4th
    Block
    3.4 / 5
  5. 5th
    PayPal
    3.3 / 5
  6. 6th
    Fiserv
    3.1 / 5
Customer Service Comparison
RankCompany Score
1Apple84
2Mastercard79
3Stripe73
4Block69
5PayPal66
6Fiserv62
Overall Culture Score Comparison

PayPal Ranks 6th in Overall Culture Score

979 Employees rate PayPal's Overall Culture a 70/100, which ranks it 6th against its competitors, below Apple. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Fiserv
    79 / 100
  2. 2nd
    Mastercard
    76 / 100
  3. 3rd
    Block
    76 / 100
  4. 4th
    Stripe
    75 / 100
  5. 5th
    Apple
    73 / 100
  6. 6th
    PayPal
    70 / 100
Overall Culture Score Comparison
RankCompany Score
1Fiserv79
2Mastercard76
3Block76
4Stripe75
5Apple73
6PayPal70
eNPS Comparison

PayPal Ranks 5th in Employee Net Promoter Score

749 Employees rate PayPal's Employee Net Promoter Score a 4, which ranks it 5th against its competitors, below Apple. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at PayPal to a friend?”.

  1. 1st
    Mastercard
    40
  2. 2nd
    Block
    38
  3. 3rd
    Fiserv
    29
  4. 4th
    Apple
    16
  5. 5th
    PayPal
    4
  6. 6th
    Stripe
    -2
eNPS Comparison
RankCompany eNPS
1Mastercard40
2Block38
3Fiserv29
4Apple16
5PayPal4
6Stripe-2
Gender Score Comparison

PayPal Ranks 6th in Gender Score

81 Employees rate PayPal's Gender Score a 71/100, which ranks it 6th against its competitors, below Block. The Gender Score tracks how positively women rate their experience at PayPal.

  1. 1st
    Fiserv
    83 / 100
  2. 2nd
    Mastercard
    76 / 100
  3. 3rd
    Stripe
    74 / 100
  4. 4th
    Apple
    72 / 100
  5. 5th
    Block
    72 / 100
  6. 6th
    PayPal
    71 / 100
Gender Score Comparison
RankCompany Score
1Fiserv83
2Mastercard76
3Stripe74
4Apple72
5Block72
6PayPal71
Diversity Score Comparison

PayPal Ranks 5th in Diversity Score

126 Employees rate PayPal's Diversity Score a 69/100, which ranks it 5th against its competitors, below Apple. The Diversity Score tracks how positively diverse employees rate their experience at PayPal.

  1. 1st
    Stripe
    83 / 100
  2. 2nd
    Fiserv
    76 / 100
  3. 3rd
    Block
    75 / 100
  4. 4th
    Apple
    72 / 100
  5. 5th
    PayPal
    69 / 100
  6. 6th
    Mastercard
    69 / 100
Diversity Score Comparison
RankCompany Score
1Stripe83
2Fiserv76
3Block75
4Apple72
5PayPal69
6Mastercard69
×
Rate your company