Q&A With PC Matic Employees
All of our colleagues work from the comfort of their own homes and are all experts in their career fields.
How employees describe working at PC Matic
Short term: to accomplish my duties, receive internal support if needed, work independently, ability for suggestions/ ideas to be heard. Long term: knowing the product/ service we provide is effective and valuable.
Great benefits. Low pay. No raises.
Review from IT Dept
Pay is quite low and PTO amount is pretty pathetic
Very exciting company doing great things in a hot industry
Excellent product and it's made in America.
What it's like to work at PC Matic
- PC Matic employees generally work 8.5 hrs a day
- Employees at PC Matic report the work pace is comfortably fast
- On a typical day, employees at PC Matic have 0 meetings
- 98% of PC Matic employees look forward to interacting with their team every day
- PC Matic employees most often take 10-15 paid vacation and sick days each year
- 75% of PC Matic employees report they are happy with their work life balance
- PC Matic employees typically get valuable feedback on how to improve at work Every Week
- 93% of PC Matic employees call their work environment positive
Q&A With PC Matic Employees
IDX: 0 TOT: 83
What is the starting salaries for MalwareResearchers and Marketing positions.
Top Employee Response
$2500 per month for Malware Researchers, Marketing may vary by position but around $3000 per month.
Starting entry-level salaries are not increased regardless of longevity of employment and increased amount of responsibilities as well as contributions to internal work environment efficiency and product improvement. Rising costs of living/ inflation are not recognized either.
I am not positive on the exact number, but I do know these positions typically start at entry level.
How are raises at PC Matic.
at the end of the year, we get a bonus based on company performance as well as personal performances and have been very, very nice
dependent on your job but random
there are no raises but increases are provided based on job responsibilities
What should I wear for an interview at PC Matic?
Boxers and a t-shirt :)
All interviews are done over the phone so anything.
all interviews are over the phone
How's the vacation policy at PC Matic?
Very flexible and good.
< 5 years you get 10 days, 5-10 years 15 days, > 10 years 20 days.
good, pretty standard
What kind of people succeed at PC Matic?
Self starters and the ability to work from home.
Self-motivated people do great, people that want to learn and contribute.
responsible workers, do your job and always look for opportunities
How difficult is it to maintain a social life while in your job at PC Matic?
It is not difficult at all. The job is very flexible and doesn't require demanding hours.
No issues I have a good social life.
not hard at all
How challenged are you at PC Matic?
Very always growing and being challenged to work out of my comfort zone to improve myself, others, and PC Pitstop.
can be challenging but when you need to ask questions or need some training it is easy to access the right people
I am challenged daily. We are consistently evolving in various ways, which can be challenging, but in a great way. The more challenged we are, the more we are growing.
What are the team outings like at PC Matic?
Very fun, usually we have dinners, drinks, and a lot of good conversations.
great, 2 meetings a year
They're so much fun. Being a virtual company it is great to get together with everyone you don't get the opportunity to see daily. It helps everyone understand what is going on in the company outside of their department, and build relationships with fellow co-workers.
What's the office layout like at PC Matic?
Everyone works from there home office
we work from home
PC Pitstop is a virutal company, so everyone is able to work from home.
Does PC Matic drug test or do a background check?
no
No, PC Pitstop does neither of these things.
Nope.
How flexible is your work schedule at PC Matic?
Within reason very flexible.
not too flexible in support, we run on a schedule
pretty flexible, to do the best job I can I usually work normal business hours but I have flexible to take some time during the day to take care of personal matters and I can make up that time outside of normal work hours.
What's one thing you wish you'd known before joining PC Matic?
Nothing comes to mind
no raises would have been nice to know up front.
I wish that I knew more about the technical side of my business. I work in marketing, so the technical details aren't always on the forefront of my mind. However, the more I meet our customers, I wish I was able to speak to them on a more technical level.
How's the morale at PC Matic?
Very good, everyone is very supportive, positive, and working to do the right thing. The company is working to stop malware so we are all working to make the world better in the process.
excellent
The morale is high, if you're doing your job right. Our company has made the Inc. 5000 fastest growing companies list for the past two years in a row, so if you're not excited about where this train is heading, you probably don't know where it's going. In my opinion, upper management does a great job when it comes to keeping us in the loop on how the company is doing. We're also rewarded based on how the company is doing. When things are doing well, we all do well. Since the company is doing well, it's easy to keep morale high.
How much diversity is there among employees at PC Matic?
We are from all over the United States so we have and different backgrounds. We work in the tech industry so we do seem to have some similarities with liking technology which limits us a little.
We have employees located around the U.S., with various backgrounds. No two people are the same. Even if there's a handful from one geographical location - everyone is diverse and offers different insights.
Considering the industry, which seems to be mostly made up of 40-60 year old males, we're a pretty diverse company. We have several women and minority employees, and it definitely makes us smarter and better.
What unique perks and benefits does PC Matic provide?
work at home
PC Pitstop offers the best health insurance plan I've ever heard of. Not only do we have great insurance, but the company pays for all of our medical expenses, including office copays and prescriptions. It's literally free healthcare. Other than that, our year-end bonuses are mentionable, to say the least.
PC Pitstop is a virtual company; therefore, everyone gets the flexibility of working from home. Additional benefits include monthly stipends for phone and internet costs.
Since you work at home is there anything you need else you need other than a computer and cell phone at home
Internet access
no
Once you submit your resume and cover letter how long does it take to hear back.
Didn't submit one.
1 month
How long does it take to hear back after applying to PC Matic?
1 month
The CEO reviews all of the applications, and will reach out if he would like to move onto the interview process. There is no set timeline on this, as it all depends on his availability to review the application and what positions are currently open.
What is the onboarding process like at PC Matic and how long does it last?
Why was this question asked so fast and others ignored?
The Onboarding team is available for around the first 30days. They will work with you to uninstall old antivirus products as well as assisting in deploying the PC Matic agent/Super Shield. They also help you in making sure your files get whitelisted appropriately for your organization and answer any questions about using the portal as there are other features available like remote control via the portal and file transfer(New).
How are the benefits at PC Matic for employees in Sales?
Way to many questions. They are the same as all other departments and they are good.
The benefits are great. Working from home is one great benefit. There are also a number of other benefits that are offered to employees.
What's the Customer Support team like at PC Matic?
The support team is amazing. They are a tight knit group that is always willing to help the customers, and our company in any way possible.
very good, we all get along and help one another
How would you describe your overall experience interviewing at PC Matic?
I enjoy the interview process because when you hire someone that contributes well you feel like you improved the company and other employees work load.
excellent
What does the training consist of for Malware Researchers.
The first few weeks after starting are very detailed screen sharing training, once you are on the job they have ongoing training during the week and deeper training sessions every 3-6 months.
learning tools that are used to do the researching of files
How would you compare interviewing at PC Matic to other places you've interviewed?
very casual but informative
The interview was over the phone, which is much different than most interviews I have taken part in. I do remember the interview being more like a conversation rather than a question and answer which was nice.
What was the most difficult question that was asked during your interview at PC Matic?
how I felt about working from home
I can't remember. I do know the interview was very casual and I felt very comfortable during it.


