PennyMac Loan Services, LLC Company Culture
PennyMac Loan Services, LLC Culture
This score is derived from employee ratings & reviews2.4/5
PennyMac Loan Services, LLC's Overall Culture is rated D-
Top Rated Culture Dimensions
Manager
C-Leadership
D+CEO Rating
DExecutive Team
DProfessional Development
DPennyMac Loan Services, LLC CEO
Bottom 20%Bottom 20% of Similar Size Companies on Comparably
David Spector
59 /100
See More
Diversity at PennyMac Loan Services, LLC
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at PennyMac Loan Services, LLC
Bottom 5%Bottom 5% of Similar Size Companies on Comparably
F
Women at PennyMac Loan Services, LLC have rated Manager, Leadership, and CEO Rating as the highest categories they have scored
PennyMac Loan Services, LLC eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 15%Bottom 15% of Similar Size Companies on Comparably
Recommend to a Friend?
-47
PennyMac Loan Services, LLC employees are -47% more likely to recommend PennyMac Loan Services, LLC as a great place to work
| 13% | Promoters |
|---|---|
| 27% | Passives |
| 60% | Detractors |
Working at PennyMac Loan Services, LLC
Working at PennyMac Loan Services, LLC is rated below average by 21 employees, across various culture dimensions. PennyMac Loan Services, LLC employees rate Manager highest among all categories, and think that Environment and Office Culture have the most room for improvement, putting PennyMac Loan Services, LLC’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Bottom 10% compared to other companies in Los Angeles. See below in detail how working at PennyMac Loan Services, LLC was rated by employees.
Overall Company Culture at PennyMac Loan Services, LLC
D-
Overall Company Culture at PennyMac Loan Services, LLC is rated D-
Last updated months ago
Bottom
10%
PennyMac Loan Services, LLC ranks in the Bottom 10% of other companies on Comparably with for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterPennyMac Loan Services, LLC Employee Reviews
Out of 15 PennyMac Loan Services, LLC employee reviews, 38% were positive. The remaining 62% were constructive reviews with the goal of helping PennyMac Loan Services, LLC improve their work culture.
| Positive Reviews | 38% |
|---|---|
| Constructive Feedback | 62% |
Positive Reviews From PennyMac Loan Services, LLC Employees
- What makes you most happy at work?Feeling appreciated and productive in continuous improvement products.
- What is most positive about the culture and environment at your company?Good atmosphere, good IT infrastructure and supporting groups like HR were organized and helpful.
- What are some of the best things about your team?Very communicative and generally a happy environment.
Constructive Feedback From PennyMac Loan Services, LLC Employees
- Why do you feel undervalued and what would make you feel better about your compensation?No raise in 4 years and bonus decreased, but I saved the company $1 million a year via building a new system. So I left for another company paying me $100K more a year.
- What's going wrong and how can it be improved?Pennymac isn't known for service. We buy portfolios of loans and people get stuck with us.
- What needs to change to make the company culture better?They need to modernize across the board. Legcacy technology and systems makes even the most mundane tasks utterly brutal. The company squeezes pennies whenever it comes to any employee event or reward. The annual gifts are a bit of a running joke.
PennyMac Loan Services, LLC Company Information
PennyMac Loan Services, LLC Company Overview
Specialty financial services firm
| Headquarter | Moorpark, CA 93021 United States of America |
|---|---|
| Website | www.pennymacusa.com |
| Founding Date | 2008 |
| Company Status | Public |
| Stock | PFSI |
PennyMac Loan Services, LLC Competitors
PennyMac Loan Services, LLC competitors include FirstKey Holdings, Stonegate Mortgage, and Altisource. PennyMac Loan Services, LLC ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how PennyMac Loan Services, LLC compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
PennyMac Loan Services, LLC Employees
21 employees at PennyMac Loan Services, LLC have reviewed PennyMac Loan Services, LLC across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 21 PennyMac Loan Services, LLC employees give their leadership a grade of D+, or Bottom 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at PennyMac Loan Services, LLC are mostly dissatisfied with their total compensation at PennyMac Loan Services, LLC, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at PennyMac Loan Services, LLC are not very pleased with their team. 21 Participants grade the quality of their coworkers a D. Less than half believe the meetings at PennyMac Loan Services, LLC are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at PennyMac Loan Services, LLC believe the environment at PennyMac Loan Services, LLC is negative. Most Participants believe the pace of work at PennyMac Loan Services, LLC is moderate. About 50% of the employees at PennyMac Loan Services, LLC work 8 hours or less, while 25% of them have an extremely long day - longer than twelve hours.
Overall, the employees at PennyMac Loan Services, LLC are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining PennyMac Loan Services, LLC - Employee Onboarding
The prevailing opinion from Comparably users in Los Angeles about their company is that it was very prepared on their first day. Los Angeles employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
PennyMac Loan Services, LLC KPIs and OKRs
At this moment no PennyMac Loan Services, LLC employees have provided insight into whether or not they clearly understand PennyMac Loan Services, LLC's KPIs and OKRs.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
PennyMac Loan Services, LLC CEO & Leadership
PennyMac Loan Services, LLC CEO - David Spector
59 /100
David’s approval rate is lower compared to CEOs at similar sized companies, putting David in the Bottom 20% of all CEOs of similar-sized companies on Comparably, and in the Bottom 20% compared to CEOs of all other companies in Los Angeles. David Spector’s employees rank PennyMac Loan Services, LLC in the Bottom 30% for Manager, in the Bottom 25% for Leadership, and in the Bottom 15% for Executive Team. When compared to PennyMac Loan Services, LLC’s competitors, David Spector ranks below both FirstKey Holdings CEO Bruce Witherell and Stonegate Mortgage CEO James Smith.
PennyMac Loan Services, LLC Leadership
The PennyMac Loan Services, LLC Executive Team is rated a “D” and led by CEO David Spector, Senior Managing Director & Chief Mortgage Banking Officer Douglas Jones, and Chief Mortgage Operations Officer & Senior Managing Director Steven Richard Bailey
David Spector CEO / President
David Spector serves as the CEO / President of PennyMac Loan Services, LLC.
Douglas Jones Senior Managing Director & Chief Mortgage Banking Officer
Douglas Jones has been Senior Managing Director and Chief Mortgage Banking Officer of PennyMac Financial Services, Inc.... read more
Steven Richard Bailey Chief Mortgage Operations Officer & Senior Managing Director
Mr. Steven Richard Bailey, also known as Steve, has been Chief Mortgage Operations Officer of PennyMac Mortgage... read more
Derek W. Stark Executive Vice President, General Counsel and Secretary
Derek W. Stark serves as an Executive Vice President, General Counsel and Secretary at PennyMac Financial Services, Inc.
Kevin R. Portnoy Executive Vice President of Commercial Lending
Mr. Kevin R. Portnoy has been an Executive Vice President of Commercial Lending at PennyMac Financial Services, Inc.... read more
Jason Poon Senior Vice President, Financial Planning & Analysis
Jason Poon serves as the Senior Vice President, Financial Planning & Analysis of PennyMac Loan Services, LLC. Jason... read more
Marcus Vazquez Executive Vice President - Financial Analysis & Valuation
Marcus Vazquez serves as the Executive Vice President - Financial Analysis & Valuation of PennyMac Loan Services, LLC.... read more
David Galen Vice President of Administrative Operations
David Galen serves as the Vice President of Administrative Operations of PennyMac Loan Services, LLC. David started at... read more
Noreen Camacho AVP, Infrastructure Program Manager
Noreen Camacho serves as the AVP, Infrastructure Program Manager of PennyMac Loan Services, LLC.
PennyMac Loan Services, LLC Salaries
How much does PennyMac Loan Services, LLC pay?
How much do people at PennyMac Loan Services, LLC get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at PennyMac Loan Services, LLC is $73,069, or $35 per hour, while the estimated median salary is $83,915, or $40 per hour.
At PennyMac Loan Services, LLC, the highest paid job is a Sales Rep at $117,074 annually and the lowest is a Bookkeeper at $43,380 annually. Average PennyMac Loan Services, LLC salaries by department include: Design at $76,949, Customer Support at $60,479, Finance at $60,464, and IT at $94,346. Half of PennyMac Loan Services, LLC salaries are above $83,915.
12 employees at PennyMac Loan Services, LLC rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 36 ratings) while 12 employees at PennyMac Loan Services, LLC rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 12 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $56k | $56k | 1st Percentile |
17th Percentile $66k | $66k | 17th Percentile |
33rd Percentile $84k | $84k | 33rd Percentile |
50th Percentile $161k | $161k | 50th Percentile |
67th Percentile $241k | $241k | 67th Percentile |
83rd Percentile $254k | $254k | 83rd Percentile |
100th Percentile $321k | $321k | 100th Percentile |
$73,069*
Average Compensation
$83,915*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
PennyMac Loan Services, LLC Salaries by Department
Diversity & Inclusion at PennyMac Loan Services, LLC
The Diversity score provides insights into how diverse employees feel and rate their work experience at PennyMac Loan Services, LLC across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
PennyMac Loan Services, LLC PTO
PennyMac Loan Services, LLC's PTO and Vacation policy typically gives unlimited days off a year.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
PennyMac Loan Services, LLC Careers
PennyMac Loan Services, LLC Jobs
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Frequently Asked Questions regarding PennyMac Loan Services, LLC
Who is the CEO of PennyMac Loan Services, LLC?
PennyMac Loan Services, LLC CEO is David Spector, their score by employees is 59
What is PennyMac Loan Services, LLC eNPS?
The eNPS for PennyMac Loan Services, LLC is -47
What is PennyMac Loan Services, LLC revenue?
PennyMac Loan Services, LLC revenue is $1B
What is the salary for Executive Assistant in PennyMac Loan Services, LLC?
Executive Assistant average salary in the US is 59k
What are the salaries in the Sales in PennyMac Loan Services, LLC?
The average salaries for Sales in PennyMac Loan Services, LLC is 104k
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