92
out of 100
Percepta Claimed Company
Percepta is a global customer relationship organization that manages all forms of contact with our clients’ customers, prospective customers, suppliers, and distribution networks. We have positioned ourselves as a customer contact specialist, managing all aspects of the contact experience. As a global organization, we offer worldwide reach and have the capability to service customers in multiple languages and time zones. read more
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Percepta Competitors
Percepta competitors include TP, TaskUs, Concentrix, TTEC and Infosys. Percepta ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Percepta compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
4th
eNPS Rank
2nd
Gender Rank
2nd
Diversity Rank
2nd
Product Quality
5th
NPS Rank
5th
Pricing Rank
4th
Customer Service
4th
See Percepta Culture vs Competitors:
Percepta Competitors at a Glance
CEO Ratings Comparison
Percepta's CEO Score Ranks 4th
681 Employees at Percepta rate Karen Gurganious a 89 out of 100, which ranks them 4th below Concentrix's CEO,Chris Caldwell. Last rating was months ago.
- 1st
Daniel JulienTP13027 Employees at TP rate Daniel Julien a 92 out of 100, which ranks them 1st out of Percepta's competitors. Last rating was today.
- 2nd
Bryce MaddockTaskUs91out of 10011635 Employees at TaskUs rate Bryce Maddock a 91 out of 100, which ranks them 2nd out of Percepta's competitors. Last rating was a day ago.
- 3rd
Chris CaldwellConcentrix91out of 1001644 Employees at Concentrix rate Chris Caldwell a 91 out of 100, which ranks them 3rd out of Percepta's competitors. Last rating was today.
- 5th
TTEC76out of 100663 Employees at TTEC rate a 76 out of 100, which ranks them 5th out of Percepta's competitors. Last rating was months ago.
- 6th
Salil ParekhInfosys68out of 100747 Employees at Infosys rate Salil Parekh a 68 out of 100, which ranks them 6th out of Percepta's competitors. Last rating was 3 days ago.
Product Quality Score Comparison
Percepta Ranks 5th in Product Quality Score
14 Customers rate Percepta's Product Quality Score a 3.3/5, which ranks it 5th against its competitors, below Infosys.
NPS Comparison
Percepta Ranks 5th in Net Promoter Score
14 Customers rate Percepta's Net Promoter Score a -7, which ranks it 5th against its competitors, below Concentrix. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Percepta to a friend?”.
Pricing Score Comparison
Percepta Ranks 4th in Pricing Score
13 Customers rate Percepta's Pricing Score a 3.5/5, which ranks it 4th against its competitors, below Infosys.
Customer Service Comparison
Percepta Ranks 4th in Customer Service
11 Customers rate Percepta's Customer Service a 3.7/5, which ranks it 4th against its competitors, below Infosys.
Overall Culture Score Comparison
Percepta Ranks 2nd in Overall Culture Score
719 Employees rate Percepta's Overall Culture a 86/100, which ranks it 2nd against its competitors, below TP. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Percepta Ranks 2nd in Employee Net Promoter Score
684 Employees rate Percepta's Employee Net Promoter Score a 69, which ranks it 2nd against its competitors, below TP. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Percepta to a friend?”.
Gender Score Comparison
Percepta Ranks 2nd in Gender Score
236 Employees rate Percepta's Gender Score a 86/100, which ranks it 2nd against its competitors, below TP. The Gender Score tracks how positively women rate their experience at Percepta.
Diversity Score Comparison
Percepta Ranks 2nd in Diversity Score
243 Employees rate Percepta's Diversity Score a 86/100, which ranks it 2nd against its competitors, below TP. The Diversity Score tracks how positively diverse employees rate their experience at Percepta.
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