Percepta Senior Customer Service Manager Salaries in Detroit, MI | Comparably
Percepta Claimed Company
Percepta is a global customer relationship organization that manages all forms of contact with our clients’ customers, prospective customers, suppliers, and distribution networks. We have positioned ourselves as a customer contact specialist, managing all aspects of the contact experience. As a global organization, we offer worldwide reach and have the capability to service customers in multiple languages and time zones. read more
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Percepta Senior Customer Service Manager Salaries in Detroit, MI

The average Percepta Senior Customer Service Manager in Detroit, MI earns an estimated $85,847 annually, which includes an estimated base salary of $74,497 with a $11,350 bonus. Percepta's Senior Customer Service Manager compensation is $15,552 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Percepta in Detroit, MI can range from $32,000 - $200,000.

In Detroit, MI, The Customer Support Department at Percepta earns $6,015 more on average than the Admin Department.

Last updated 16 days ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$85,847
Average Compensation
$74,497
avg. base
$11,350
avg. bonus

Senior Customer Service Manager Salaries at Percepta

In Detroit, MI, Senior Customer Service Managers earn $4,385 more than Customer Service Managers.

Customer Service Manager
$81k*
CS Rep
$47k*
* estimated salary

Compensation at Percepta by Department

In Detroit, MI, The Customer Support Department averages $6,015 more than the Admin Department, and $16,529 less than the Communications Department

Communications
$76,358 Avg. total comp.
+$17k
Customer Support
$59,829 Avg. total comp.
Admin
$53,814 Avg. total comp.
-$6k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to Percepta reported making $85,760, while the average male Senior Customer Service Manager at similar sized companies reported making $89,842.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Native American Senior Customer Service Manager at companies similar size to Percepta reported making $150,000, while the average African American/Black Senior Customer Service Manager at similar sized companies reported making $65,039.

How Senior Customer Service Managers at Percepta Rate Their Compensation

The majority of Senior Customer Service Managers at Percepta believe they're compensated fairly. 67% of Senior Customer Service Managers at Percepta say they receive annual bonuses, and the vast majority (78%) are satisfied with their benefits. See more compensation ratings at Percepta

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