A-
78/100
Percepta Claimed Company
Percepta is a global customer relationship organization that manages all forms of contact with our clients’ customers, prospective customers, suppliers, and distribution networks. We have positioned ourselves as a customer contact specialist, managing all aspects of the contact experience. As a global organization, we offer worldwide reach and have the capability to service customers in multiple languages and time zones. read more
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Percepta Compensation Employee Reviews
All
Positive
Constructive
What is the best part about your compensation package?
I really appreciate the fair pay, excellent benefits, and the recognition programs that reward great performance. It feels good to know my efforts are valued.
Review from Customer Support Dept
The best part of my compensation package is the balance of competitive pay, performance-based bonuses, and comprehensive benefits that truly support both my professional and personal well-being.
Confidential, I don't want to share it this time, but it was good
basic pay and overtime pay
Review from IT Dept
The compensation package here is truly competitive—fair base pay, strong benefits, and meaningful performance incentives. It reflects the value the company places on its people and helps me feel both financially secure and genuinely appreciate
Yearly bonus and salary increase
Review from HR Dept
I love Perci Points and the opportunity to earn a bonus each month
Review from Customer Support Dept
Best part are bonuses & rewards.
Review from HR Dept
Our Perci Perks employee rewards program is excellent!
The perks and benefits available.
Review from Customer Support Dept
satisfied with my entire package
Review from IT Dept
Its fair, but it is not great. Based on my experience, we are closer to the low/mid tire, rather than high end of the salary band.
Review from Customer Support Dept
I was able to get the glasses that I finally needed after years of not being able to afford them at full price!
Review from Customer Support Dept
Las horas pagadas de d?
Review from Customer Support Dept
Holidays pay and opportunity to do OT on Holidays
Review from Customer Support Dept
The gloss salary is the best of package
Review from Operations Dept
The sick, vacation, and bereavement time, the 401 K plan is another great part of the compensation package.
Review from Customer Support Dept
The night differential. But if we can increase the transportation and Rice allowance since prices and fares are getting higher
Review from Operations Dept
Medical benefits we have a good deal on it
Review from Customer Support Dept
I really like the points activities, I have the opportunity to buy something I need at that moment.
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Stock options and more compensation for work
Metric sometimes are not that easy to reach because it's based on the client's opinion of the company
Review from Customer Support Dept
I don’t feel undervalued, but I do believe my comp
Review from HR Dept
More money for your experience.
Review from Customer Success Dept
Living wage for all on the team. If you want educated college degree caliber you need to pay more, they need to be able to pay off thei
Review from Customer Support Dept
The position we do at percepta should be at least $25.
Review from Customer Success Dept
Un aumento de sueldo, Tenía un problema médico, al no haber medicamento en
Review from Customer Support Dept
I feel the workload is a little bit heavy and deserves more pay. There are positions that have less tasks with more pay. The position can be a bit challenging and i feel that if the pay were a little better it would show the employees how much they are valued and appreciated vs feeling unvalued.
Review from Customer Success Dept
Voice account is hard to handle in real time. There should be so-called skills compensation program
Review from Customer Support Dept
I feel undervalued because it seems as if when you start meeting one goal the goalpost is moved to make it even harder to succeed. This decreases moral and makes job less appealing. And compensation is okay, but I feel that the company can be more generous w/ the perks we once were given when I star
Review from Customer Support Dept
The only thing is that I compare the paycheck according to this job position to other companies and the other companies seem to compensate a bit more their employees
Review from Operations Dept
Honestly either a raise or the option of WFH or hybrid work as my TL has been trying to get for me for the past couple months since my position changed.
Review from Customer Support Dept
I feel like we deserve a slightly higher amount of pay given the amount of work we do to provide Ford and the Ford/Lincoln dealers with support
Review from Customer Support Dept
The bonus structure is low. The annual salaries do not align with industry standards. and the Health insurance programs have little coverage and high premiums
Review from Admin Dept
I work in BEV and I feel the work we do in BEV requires more compensation, due to the technicality of the calls we receive.
Review from Customer Support Dept
They should give perks, rewards or perci points every anniversaries or birthdays of employees especially those who have been working in the company for so long.
Review from Customer Support Dept
Very low salary below market rate
Review from Customer Support Dept
A raise would make me feel better
Review from Customer Support Dept
other company offer better compenation
Review from Admin Dept
insensitive seniors and career growth in the team
Review from Customer Support Dept
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