Percepta Leadership Employee Reviews
What do you like best about the leadership team?
The leadership is changing the culture for the better.
Review from HR Dept · Posted 11 days ago
Supportive and approachable, doing good.
Team leadership is very thoughtful and open minded. They are there if help is required.
Review from Customer Support Dept
They are so positive! They are all about growing us to our full potential.
Review from Marketing Dept
The leadership is amazing! Always willing to offer advise and encouragement to the team often.
They provide clear direction and guidance.
Review from Customer Support Dept
They are always visible and reach out to their subordinates. Always making everyone feel that they belong and that their voices matter.
The leadership team here is the best I've ever worked with. They are constantly concerned about your well being and if you have any questions, they don't mind assisting you
They go out of their way to ensure that you are and feel supported.
The leadership team is supportive, approachable, and genuinely invested in their employees. They provide clear direction, listen to feedback, recognize hard work, and encourage professional growth while maintaining a positive and healthy work environment.
Review from Business Development Dept
they make sure we feel appreciated
They have desire to make the right changes for future development
amazing team and amazing leader
My manager is an outstanding leader guide and friend. She has been supportive in every way with the goal of positive daily productivity and a fun environment with keeping professionalism in mind.
My new TL has been great so far
Very transparent and willing to work with you, where you are at.
I love that the leadership team communicates! You can ask them anything and they'll make sure to get an answer for you. I love their teamwork and the meetings they have just to touch base with you.
Review from Marketing Dept
Their determination to make sure we are up to date on important information
Review from Customer Support Dept
Executive team does take time to listen to feedback, and implement robust solutions.
Review from Operations Dept
My leadership team interacts with the team on a daily basis. They really encourage everyone to be the best they can be, they are supportive and actually listen to the team's feedback.
Review from Customer Support Dept
What does the leadership team need to get better at?
communication, during coaching, it's a "me" time only, they need to learn to listen without just trying to blame.
Review from Customer Support Dept
I've officially resigned. There is a pattern of being mistreated within Percepta.
Review from Customer Support Dept
work on process, especially on how to work cases
Review from IT Dept
The leadership team needs to get better at being there for the agents as much as they want us to be concierge to the customers.
communication, clear understanding of each person's goals to company as whole, again communication, guidance, support, opportunities
Review from HR Dept
Communication, accuracy, and follow up
Focusing on work and not knit picking
Review from Customer Support Dept