Percepta Leadership Employee Reviews
What do you like best about the leadership team?
amazing team and amazing leader
Posted 22 days ago
My manager is an outstanding leader guide and friend. She has been supportive in every way with the goal of positive daily productivity and a fun environment with keeping professionalism in mind.
Posted 22 days ago
My new TL has been great so far
Posted 22 days ago
Very transparent and willing to work with you, where you are at.
Posted 22 days ago
I love that the leadership team communicates! You can ask them anything and they'll make sure to get an answer for you. I love their teamwork and the meetings they have just to touch base with you.
Review from Marketing Dept · Posted 23 days ago
Their determination to make sure we are up to date on important information
Review from Customer Support Dept · Posted 23 days ago
Executive team does take time to listen to feedback, and implement robust solutions.
Review from Operations Dept · Posted 24 days ago
My leadership team interacts with the team on a daily basis. They really encourage everyone to be the best they can be, they are supportive and actually listen to the team's feedback.
Review from Customer Support Dept · Posted 24 days ago
They have a clear vision and provide opportunities/tools for employee growth and development
Review from Customer Support Dept · Posted a month ago
My leadership team are very supportive, intelligent and provides motivation and inspiration by example.
Review from Customer Support Dept · Posted a month ago
They listen and tell you when you are doing well.
Posted a month ago
They communicate expectations clearly and provide constructive feedback so that each worker gets a personalized experience.
Posted a month ago
Leadership focuses on the future & value every employee's contribution to the company.
Posted a month ago
They listen and accept points of view
Review from Customer Support Dept · Posted a month ago
good communications and skillful leaders which facilitate our daily work
Posted a month ago
Open door policies and communication
Posted a month ago
My Manager is the best. He is very supportive.
Posted a month ago
They treat you like equals while guiding you to do the best job possible.
Posted a month ago
The leadership team stands out for how supportive and accessible they are. They consistently encourage my growth and are always ready to step in with guidance when needed.
Review from Business Development Dept
They do coaching from time to time and was able to reflect any changes in real time.
Review from Operations Dept
What does the leadership team need to get better at?
communication, during coaching, it's a "me" time only, they need to learn to listen without just trying to blame.
Review from Customer Support Dept · Posted a month ago
I've officially resigned. There is a pattern of being mistreated within Percepta.
Review from Customer Support Dept
work on process, especially on how to work cases
Review from IT Dept
The leadership team needs to get better at being there for the agents as much as they want us to be concierge to the customers.
communication, clear understanding of each person's goals to company as whole, again communication, guidance, support, opportunities
Review from HR Dept
Communication, accuracy, and follow up
Focusing on work and not knit picking
Review from Customer Support Dept