Percepta Team Employee Reviews | Comparably
Percepta Claimed Company
Percepta is a global customer relationship organization that manages all forms of contact with our clients’ customers, prospective customers, suppliers, and distribution networks. We have positioned ourselves as a customer contact specialist, managing all aspects of the contact experience. As a global organization, we offer worldwide reach and have the capability to service customers in multiple languages and time zones. read more
EMPLOYEE
PARTICIPANTS
783
TOTAL
RATINGS
15012
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Percepta Team Employee Reviews

What are some of the best things about your team?

they are wiling to help you out at any time

Posted 18 days ago

The comradery and how we all accept each other's believes and cultural differences. Also, how we all work together to meet goals.

Posted 18 days ago

there strive to do great

Posted 18 days ago

Willingness to support however they can

Posted 18 days ago

What I love about my team is that their energetic. I love how curious and eager they are to learn. I love how they have friendly competitions and communicate with another.

Review from Marketing Dept · Posted 19 days ago

My coworkers. They make hard days better!

Review from Customer Support Dept · Posted 19 days ago

Comradery, professionalism, ability to focus on larger picture

Review from Operations Dept · Posted 20 days ago

My team works well together

Review from Customer Success Dept · Posted 20 days ago

My team members are all supportive and helpful. We jump in and help each other, we want everyone to succeed! There is no gatekeeping, information is shared and questions are answered.

Review from Customer Support Dept · Posted 21 days ago

We are a fierce group of professionals that are highly skilled at what we do and always able to work collectively as a team. We contribute each other's growth and potential. An added compliment we respect and care for each other.

Posted 25 days ago

supportive and always provide the necessary information

Review from Customer Support Dept · Posted 25 days ago

We get along and have positive feedback

Review from Customer Support Dept · Posted 25 days ago

We all help each other when needed

Posted a month ago

they are very helpful, always there for each other

Review from Customer Support Dept · Posted a month ago

We lighten the stress with kindness and always being available for one another

Posted a month ago

The variety of skill sets we have on our team. We all possess a unique set of skills, and we work together as a team.

Review from Business Development Dept · Posted a month ago

We always have each others back.

Review from Operations Dept · Posted a month ago

We work as a team someone is always there to help and we encourage each other when things get a little tough for any one of us

Posted a month ago

The diversity amongst the group - different geographical locations, races, orientations and sports fans

Review from Operations Dept · Posted a month ago

The team is reliable and dependable.

Posted a month ago

What do your coworkers need to improve and how could you work together better?

no, they are ok in the area needed

Review from Customer Success Dept

There could be less chattering and less messy conversations. I feel the center has clicks which causes a divide and misunderstanding. Everyone is worried about the next instead of making sure their ducks are in a row

Review from Customer Success Dept

A better demonstration of honesty and transparency

Review from Admin Dept

a questão é motivacional, sem isso dificil me

Review from Operations Dept

there are different rules for different people. Processes are unclear and not effectively communicated to the team.

Review from Customer Success Dept

Be honest and treat other as they are being treated

Review from Customer Support Dept

be more open,be more open,be more open

Review from IT Dept

Every department has their own agenda

Communication and follow through between departments

Question for coworkers, most agents are independent, but coworker chat options

Some coworkers are like teachers pet so they aren't required to do as much as regular agents

Review from Customer Support Dept

Review Sentiment at Percepta

94
94%
6
6%

About Percepta's Team

A+
93/100

Where This Score Ranks Percepta's Team

TOP
5%

In the Top 5% of 2030 similar size companies on Comparably

?

Not enough ratings to compare against companies in Warren, MI

2nd

2nd place versus 5 competitors rated on Comparably

Percepta's team score is currently ranked in the Top 5% of similar sized companies on Comparably and placed 2nd among its competitors. 94% of Percepta employees look forward to interacting with coworkers while 92% believe their company meetings are effective. Among the various teams at Percepta, the Engineering department ranks the highest in team score.

Rate Team the Highest

  • Department - Engineering
    +6%
  • Department - Business Development
    +6%
  • Department - Design
    +5%

Rate Team the Lowest

  • Department - Communications
    -6%
  • Ethnicity - African American/Black
    -3%
  • Department - IT
    -2%

How Percepta's Team Score is Calculated

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Results from 631 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

91
out of 100
How would you rate the quality of your coworkers?
AnswerPercent
Yes92%
No8%
Are your company's meetings effective?
AnswerPercent
Yes94%
No6%
Do you look forward to interacting with your coworkers?
AnswerPercent
Yes17%
No83%
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