A+
92/100
Percepta Claimed Company
Percepta is a global customer relationship organization that manages all forms of contact with our clients’ customers, prospective customers, suppliers, and distribution networks. We have positioned ourselves as a customer contact specialist, managing all aspects of the contact experience. As a global organization, we offer worldwide reach and have the capability to service customers in multiple languages and time zones. read more
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Percepta Team Employee Reviews
All
Positive
Constructive
What are some of the best things about your team?
My team is amazing! Everyone brings unique strengths, and we work together seamlessly. There’s a real sense of trust, encouragement, and shared succes
Review from Customer Support Dept
My team is collaborative, supportive, and driven. We communicate openly, celebrate each other’s successes, and work together to solve challenges efficiently while maintaining a positive and fun atmospher
Willing to help each other whenever!
We all always support each other when we need it most, whether during work hours or outside of them.
Review from Customer Success Dept
I truly appreciate how approachable and transparent the leadership team is, and how they genuinely support our growth and well-being.
One of the best things about my team is how we actively share training materials and helpful links so everyone can learn and improve together. We also have “Fun Fridays,” which give us a chance to relax, connect, and enjoy each other’s company—a nice break from our busy sc
Review from IT Dept
My team is one of the best parts of working here—collaborative, supportive, and always ready to jump in and help. We celebrate each other’s wins, tackle challenges together, and genuinely enjoy working as a team. It makes every day more reward
Everyone helps each other, they are amazing.
Review from Customer Support Dept
My team always has my back. They are awesome.
Review from HR Dept
We always lend a hand to one another. We listen and we don't judge.
Review from Customer Success Dept
We all support each other whether it be the workload, our mental health and physical health.
Review from Customer Support Dept
Collaboration & always looking for growth and improvements.
Review from HR Dept
My team is fantastic. We share a strong bond, collaborate effectively, and always find time to enjoy a good laugh together.
Review from HR Dept
We love to collaborate! Teamwork is very important here.
The fact that we are a team and help each other.
Review from Customer Support Dept
cooperation, understanding and having one goal
Review from IT Dept
Very focused on customer satisfaction and improvement.
Review from Customer Support Dept
We help one another! We are serious about helping our customers! Our team is AWESOME! We are mostly remote, so we sometimes feel left out when they do things in the office. We find ways to cheer one another and check in on one another's mental health.
Review from Customer Support Dept
Collaboration. Support. Not Toxic. Fun times.
Review from IT Dept
El compañerismo, la ayuda mutu
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
no, they are ok in the area needed
Review from Customer Success Dept
There could be less chattering and less messy conversations. I feel the center has clicks which causes a divide and misunderstanding. Everyone is worried about the next instead of making sure their ducks are in a row
Review from Customer Success Dept
A better demonstration of honesty and transparency
Review from Admin Dept
a questão é motivacional, sem isso dificil me
Review from Operations Dept
there are different rules for different people. Processes are unclear and not effectively communicated to the team.
Review from Customer Success Dept
Be honest and treat other as they are being treated
Review from Customer Support Dept
be more open,be more open,be more open
Review from IT Dept
Every department has their own agenda
Communication and follow through between departments
Question for coworkers, most agents are independent, but coworker chat options
Some coworkers are like teachers pet so they aren't required to do as much as regular agents
Review from Customer Support Dept
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