A+
82/100
Percepta Claimed Company
Percepta is a global customer relationship organization that manages all forms of contact with our clients’ customers, prospective customers, suppliers, and distribution networks. We have positioned ourselves as a customer contact specialist, managing all aspects of the contact experience. As a global organization, we offer worldwide reach and have the capability to service customers in multiple languages and time zones. read more
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Percepta Environment Employee Reviews
All
Positive
Constructive
What is most positive about the culture and environment at your company?
Everyone here is positive, very welcoming, knowledgeable, and sweet.
The supportive culture, friendly colleagues, and collaborative working environment.
The Co- workers are supportive and helpful. Mostly everyone is willing to go the extra mile to help resolve a problem.
Review from Customer Support Dept
The most positive aspect of Percepta's culture is its strong focus on teamwork, respect, and supporting one another. The company's values, including Service Beyond Self, Win Together, and Lead with Humility, encourage collaboration, open communication, and a customer-first mindset. I appreciate work
Review from Customer Support Dept
The most positive aspect is the healthy and supportive work culture. People are respectful, approachable, and willing to help one another. There’s a strong sense of teamwork, open communication, and mutual respect, making it a positive and comfortable place to wor
Review from Business Development Dept
We manage our workload yet others are willing to support
The proactive willingness to help each other succeed.
Review from HR Dept
they are very diverse and loves to celebrate every holiday
The most positive thing is the sense of acceptance and acknowledgment.
its all diff personalities and fun
Inclusivity, recognition of performance, uplifting management
Review from Operations Dept
I love the flexibility of working from home.
Review from Customer Success Dept
We take the time out to just be human with each other. We all strive to be the best version of ourselves.
Review from Customer Support Dept
I admire the leadership and the men and women who contribute to our onsite events and diverse programs that keeps us inspired and brings some fun and activities for overall team building and connections
The people onshore who are diligent and very supportive
Review from Customer Support Dept
ability to work as a part time agent
Review from Customer Support Dept
teamwork, we can always count on the team member
Review from Customer Support Dept
If you are having a bad day someone on the team notices and eases the load either with help or emotional support
The ability to share ideas, and improve the customer experience.
Review from Business Development Dept
truly open-door policy at all levels
What needs to change to make the company culture better?
Putting the right people in the right places.
Review from Customer Support Dept
Be honest about the position, what is offered is not the actual job. Managers/leads only do job initial job momentarily and then are moved to positions of authority- then teach by book rather than actual experience
There needs to be a new management team from Chris on down
Review from Customer Support Dept
the people in positions need to better be qualified
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