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PerfectServe Claimed Company
PerfectServe offers intelligent voice and online and mobile clinical communication solutions for the healthcare industry. read more
PerfectServe Company Culture
PerfectServe Culture
This score is derived from employee ratings & reviews4.2/5
PerfectServe's Overall Culture is rated B+
Top Rated Culture Dimensions
Perks & Benefits
A+Compensation
A-Team
A-CEO Rating
BManager
BPerfectServe CEO
Top 25%Top 25% of Similar Size Companies on Comparably
Terry Edwards
73 /100
See More
Diversity at PerfectServe
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at PerfectServe
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterPerfectServe eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 50%Top 50% of Similar Size Companies on Comparably
Recommend to a Friend?
0
PerfectServe employees are 0% more likely to recommend PerfectServe as a great place to work
| 43% | Promoters |
|---|---|
| 14% | Passives |
| 43% | Detractors |
Working at PerfectServe
Working at PerfectServe is rated highly by 9 employees, across various culture dimensions. PerfectServe employees are most satisfied about Perks And Benefits, Compensation, and Team categories, putting PerfectServe’s culture in the Top 20% compared to similar sized companies on Comparably and in the Top 15% compared to other companies in Morristown, TN. See below in detail how working at PerfectServe was rated by employees.
Overall Company Culture at PerfectServe
B+
Overall Company Culture at PerfectServe is rated B+
Last updated months ago
Top
20%
PerfectServe ranks in the Top 20% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterPerfectServe Employee Reviews
Out of 17 PerfectServe employee reviews, 80% were positive. The remaining 20% were constructive reviews with the goal of helping PerfectServe improve their work culture.
| Positive Reviews | 80% |
|---|---|
| Constructive Feedback | 20% |
Positive Reviews From PerfectServe Employees
- What did you like most about the interview process?The interview was fine. My first two interviews were done remotely.
- What are some of the best things about your team?When we have time to help each other it's the willingness to assist and help others.
- What is the best part about your compensation package?It's comparable to other companies.
Constructive Feedback From PerfectServe Employees
- What's going wrong and how can it be improved?Losing too many teammates due to micromanaging and high expectations with little to no benefits. Poor work life balance.
- What needs to change to make the company culture better?Treat employees fairly and give better training and feedback. Do something to prevent burnout and overturn.
- What does the leadership team need to get better at?They need to look deeper into workload for their employees and do something to keep people from leaving the company.
PerfectServe Company Information
PerfectServe Company Overview
PerfectServe offers intelligent voice and online and mobile clinical communication solutions for the healthcare industry.
PerfectServe Mission, Vision & Values
PerfectServe Mission Statement
We strive for excellence in our areas of expertise. We want to become the best at what we do.
PerfectServe Vision Statement
We are creative, trustworthy and capable of making decisions. We can expect to be listened to, understood and respected.
PerfectServe Values
- Service
- Contribution
- Responsibility
- Passion
- Dignity
| Headquarter | 1225 E. Weisgarber Rd., Suite 300 Knoxville, TN United States of America |
|---|---|
| Website | www.perfectserve.com/index.html |
| Founding Date | 1997 |
| Tel | 18652125728 |
| Company Status | Private |
PerfectServe Competitors
PerfectServe competitors include Mango Health. PerfectServe ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how PerfectServe compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
PerfectServe Employees
9 employees at PerfectServe have reviewed PerfectServe across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 9 PerfectServe employees give their leadership a grade of B, or Top 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at PerfectServe are pleased with their total compensation at PerfectServe, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at PerfectServe are extremely happy with their team. 9 Participants grade the quality of their coworkers an A-. The majority believe the meetings at PerfectServe are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at PerfectServe believe the environment at PerfectServe is positive. Most Participants believe the pace of work at PerfectServe is comfortably fast. About 20% of the employees at PerfectServe work 8 hours or less.
Overall, the employees at PerfectServe are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining PerfectServe - Employee Onboarding
PerfectServe employees concluded that their overall onboarding experience was positive. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
PerfectServe KPIs and OKRs
At this moment no PerfectServe employees have provided insight into whether or not they clearly understand PerfectServe's KPIs and OKRs.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
PerfectServe CEO & Leadership
PerfectServe CEO - Terry Edwards
73 /100
Terry’s approval rate is in the Top 25% of all CEOs of similar-sized companies on Comparably, and in the Top 10% compared to the CEOs of all other companies in Morristown, TN. PerfectServe’s CEO is highly regarded especially by Caucasian employees. Compared to PerfectServe’s competitors, Terry Edwards ranks right below Mango Health CEO Jason Oberfest. Under Edwards’s leadership, PerfectServe employee respondents are most happy about their Perks And Benefits and the company’s Compensation. Environment and Outlook are two areas, according to respondents, where PerfectServe could stand to see real improvement.
PerfectServe Leadership
The PerfectServe Executive Team is rated a “B-” and led by CEO Terry Edwards, Chief Revenue Officer Merrie Wallace, and VP of Marketing Carlene Anteau
Terry Edwards CEO / President
Terry Edwards serves as the CEO / President of PerfectServe.
Merrie Wallace Chief Revenue Officer
Merrie Wallace serves as the Chief Revenue Officer for PerfectServe, Inc.. Merrie started at PerfectServe, Inc. in May... read more
Carlene Anteau VP of Marketing
Carlene Anteau serves as the VP of Marketing for PerfectServe, Inc.. Carlene started at PerfectServe, Inc. in March of... read more
Kyle Salyers Investor & Director
Kyle Salyers serves as the Investor & Director for PerfectServe. Kyle started at PerfectServe in May of 2011. Kyle is... read more
Terry Hayes VP Client Experience
Terry Hayes serves as the VP Client Experience for PerfectServe, Inc.. Terry started at PerfectServe, Inc. in December... read more
Mary Hatcher VP Product Development
Mary Hatcher serves as the VP Product Development for PerfectServe, Inc.. Mary started at PerfectServe, Inc. in August... read more
Shane Dale Chief Compliance Officer
Shane Dale serves as the Chief Compliance Officer for PerfectServe, Inc.. Shane started at PerfectServe, Inc. in... read more
Michelle McCleerey Chief Clinical Officer
Michelle McCleerey serves as the Chief Clinical Officer for PerfectServe, Inc.. Michelle started at PerfectServe, Inc.... read more
PerfectServe Salaries
How much does PerfectServe pay?
How much do people at PerfectServe get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at PerfectServe is $117,322, or $56 per hour, while the estimated median salary is $130,546, or $62 per hour.
At PerfectServe, the highest paid job is a General Counsel at $271,732 annually and the lowest is a CS Rep at $45,126 annually. Average PerfectServe salaries by department include: Sales at $212,957, IT at $96,052, Marketing at $158,300, and Business Development at $125,612. Half of PerfectServe salaries are above $130,546.
6 employees at PerfectServe rank their Compensation in the Top 15% of similar sized companies in the US (based on 16 ratings) while 5 employees at PerfectServe rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 5 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $71k | $71k | 1st Percentile |
20th Percentile $102k | $102k | 20th Percentile |
40th Percentile $119k | $119k | 40th Percentile |
60th Percentile $193k | $193k | 60th Percentile |
80th Percentile $265k | $265k | 80th Percentile |
100th Percentile $349k | $349k | 100th Percentile |
$117,322*
Average Compensation
$130,546*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
PerfectServe Salaries by Department
Diversity & Inclusion at PerfectServe
The Diversity score provides insights into how diverse employees feel and rate their work experience at PerfectServe across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
PerfectServe Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
PerfectServe PTO
PerfectServe PTO policy is a critical component of the benefits package offered to employees.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
PerfectServe Careers
PerfectServe Jobs
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Overview of Candidates Interested in PerfectServe on Comparably
Candidates By Department
Marketing | 50% | |
|---|---|---|
All Industries | 50% |
Candidates By Location
Knoxville | 50% | |
|---|---|---|
Akron | 50% |
Frequently Asked Questions regarding PerfectServe
What is PerfectServe address?
PerfectServe location is at 1225 E. Weisgarber Rd., Suite 300
Who is the CEO of PerfectServe?
PerfectServe CEO is Terry Edwards, their score by employees is 73
What is the salary for Director of Sales in PerfectServe?
Director of Sales average salary in the US is 190k
What are the salaries in the Operations in PerfectServe?
The average salaries for Operations in PerfectServe is 111k
Who are PerfectServe competitors?
PerfectServe main competitors are Mango Health
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