Performant Healthcare Solutions Employee Reviews
Out of 694 Performant Healthcare Solutions employee reviews, 90% were positive. The remaining 10% were constructive reviews with the goal of helping Performant Healthcare Solutions improve their work culture. The Business Development team, with 100% positive reviews, reports the best experience at Performant Healthcare Solutions compared to all other departments at the company. The IT team offered the most constructive feedback, with 21% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Leadership is doing great at achieving goals.
Review from IT Dept
Show respect. Stop with micromanagement. Stop promoting unqualify persons who lack simple understanding and is unable to explain the simplest tasks. Stop with the passive aggressiveness. Promote Teamwork & live by the core values that they promote. Speak with more eloquence and not elementary
Review from Admin Dept
Communicating and work as a team include employees in decisions rather than just telling employees and not taking in consideration our opinion and feedback
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Simply put: Fact, cost of living increases year over year. In the past 2 years specifically, we have experienced what is recognized as drastic increases. Fact, multiple years without pay increase but receiving added workloads. Not complaining over workload; But I need pay increase (growing family).
Review from IT Dept
Salaries in my zip code are higher than Performant is paying for my skills and job duties.
Review from Engineering Dept
Equal pay across the board for positions or more based on experience.
Review from Operations Dept
I do not feel undervalued. I do however feel I am under paid for my position and the performance of my team.
Review from Customer Support Dept
Inflation has decreased my effective compensation. A cost of living adjustment would make me feel somewhat better. A raise on top of that, commensurate with my increased level of contribution since my last salary assessment would make me feel a lot better.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Professionalism and attending meetings on time.
Review from Operations Dept
some of the caseworkers are just plain rude and talk to leadership unprofessionally and are still employed or moved to other teams when they should just be fired
Review from Operations Dept
Coworkers need to understand that interrupting is rude and hinders comprehension. Coworkers need to understand that everyone has a high workload but that workload is negatively impacted when they do not do their task, especially after multiple follow-ups.
Review from Admin Dept
Collaborating with co-workers does not happen very much. Everyone seems to be on their own island.
Review from IT Dept
What needs to change to make the company culture better?
I think the culture is currently changing for the better.
Review from Operations Dept
More training opportunities to further growth. Work with cutting edge technology instead of proprietary technology that cannot be used outside of the company.
Review from IT Dept
The company needs to hire or promote, those who are knowledgeable and educate and not just those who they like. They need to treat individuals like adults and professional and not like elementary children, when speak they need to be eloquent. They need to live by the Core values that they promote
Review from Admin Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Performant Healthcare Solutions yet.
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What's going wrong and how can it be improved?
Established process daily would be helpful and not last minutes changes with unclear results
Review from Operations Dept
I would like to work shorter days, as 12-hour days get exhausting after a while. It would help to celebrate small victories more often, because sometimes it feels like nothing is going right for weeks on end.
Review from Operations Dept
I'm not sure there are a lot of moving parts.
Review from Operations Dept
When systems are antiquated and when employees refuse to learn new systems, that slows down numerous departments. To improve we need to force the change or get new systems, employees.
Review from Admin Dept
No training. No interaction with co-workers. No personal goals.
Review from IT Dept
What would you most like to see improved at your company?
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