Performant Healthcare Solutions Employee Reviews | Comparably
Performant Healthcare Solutions is a leading independent provider of technology-enabled audit, recovery, and analytics services in the United States with a focus in the healthcare payment integrity industry. Performant works with healthcare payers through claims auditing and eligibility (coordination of benefits)-based services to identify improper payments. Our commercial health plan clients include national and regional payers that represent more than 100 million covered lives across commercial, Medicare, and Medicaid lines of business. Performant also supports numerous engagements with the Centers for Medicare & Medicaid Services, including multiple Recovery Audit Contractor contracts and the Medicare Secondary Payer Commercial Repayment Center contract, as well as a contract with the US Department of Health and Human Services, Office of the Inspector General for complex claim review nationwide. We also feature a call center to serve clients with complex consumer engagement needs. read more
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EMPLOYEE
PARTICIPANTS
142
TOTAL
RATINGS
4077

Performant Healthcare Solutions Employee Reviews

Out of 694 Performant Healthcare Solutions employee reviews, 90% were positive. The remaining 10% were constructive reviews with the goal of helping Performant Healthcare Solutions improve their work culture. The Business Development team, with 100% positive reviews, reports the best experience at Performant Healthcare Solutions compared to all other departments at the company. The Engineering team offered the most constructive feedback, with 25% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

A committed group of executives who want to do right by the employees and deliver results for our customers. They are accessible and nice people who always try to do the right thing.

Review from HR Dept

It appears to me that our leadership makes best efforts to maintain a healthy balanced perspective of humanity. Never losing sight of the fact that our business is successful because of it's people...it's humans. I feel leadership knows this and puts forth best efforts for our business and people.

Review from IT Dept

Openness, Family Oriented Thinking, Transparency

Review from HR Dept

Supportive, kind, great communicators and trainers!

Review from Customer Support Dept

Openness of dialogue and ability to change course quickly as needed

Review from Finance Dept

What does the leadership team need to get better at?

Leadership Reviews

Leadership is doing great at achieving goals.

Review from IT Dept

Show respect. Stop with micromanagement. Stop promoting unqualify persons who lack simple understanding and is unable to explain the simplest tasks. Stop with the passive aggressiveness. Promote Teamwork & live by the core values that they promote. Speak with more eloquence and not elementary

Review from Admin Dept

Communicating and work as a team include employees in decisions rather than just telling employees and not taking in consideration our opinion and feedback

Review from Operations Dept

What is the best part about your compensation package?

Compensation Reviews

Time off, Holidays, Medical Benefits

Review from HR Dept

401K for my retirement and the option to increase or decrease amounts.

Review from Customer Support Dept

Employee healthcare and PTO are good.

Review from IT Dept

The best part is retirement.

Review from Customer Support Dept

The pay, holidays, PTO, sick time and 401K option.

Review from Finance Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Simply put: Fact, cost of living increases year over year. In the past 2 years specifically, we have experienced what is recognized as drastic increases. Fact, multiple years without pay increase but receiving added workloads. Not complaining over workload; But I need pay increase (growing family).

Review from IT Dept

Salaries in my zip code are higher than Performant is paying for my skills and job duties.

Review from Engineering Dept

Equal pay across the board for positions or more based on experience.

Review from Operations Dept

I do not feel undervalued. I do however feel I am under paid for my position and the performance of my team.

Review from Customer Support Dept

Inflation has decreased my effective compensation. A cost of living adjustment would make me feel somewhat better. A raise on top of that, commensurate with my increased level of contribution since my last salary assessment would make me feel a lot better.

Review from Operations Dept

What are some of the best things about your team?

Team Reviews

We have folks who have many years of experience in their field. Our team collectively has great potential and abilities to advance through modern tech spaces. We have the ability to work through complex requirements that ultimately help our internal business partners. We understand this concept.

Review from IT Dept

Communication, Working together, Team work

Review from HR Dept

friendly, funny, supportive and helpful

Review from Customer Support Dept

Communication and knowledge that is shared among members.

Review from IT Dept

Everyone is friendly and willing to help each other.

Review from Finance Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

Professionalism and attending meetings on time.

Review from Operations Dept

some of the caseworkers are just plain rude and talk to leadership unprofessionally and are still employed or moved to other teams when they should just be fired

Review from Operations Dept

Coworkers need to understand that interrupting is rude and hinders comprehension. Coworkers need to understand that everyone has a high workload but that workload is negatively impacted when they do not do their task, especially after multiple follow-ups.

Review from Admin Dept

Collaborating with co-workers does not happen very much. Everyone seems to be on their own island.

Review from IT Dept

What is most positive about the culture and environment at your company?

Environment Reviews

The autonomy the remote work provides me and that leadership trusts me to do my job effectively and efficiently.

Review from HR Dept

True team mentality of everyone building something together

Review from Finance Dept

Our culture to me seems positive toward making efforts to support it's people. Efforts to identify areas that can be improved on. This survey is an example. Another, when I became severely ill during the pandemic. The company supported me during my recovery time.

Review from IT Dept

Working Together, Ownership, moving towards a more work-life balance.

Review from HR Dept

everyone gets along and everyone helps each other.

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

I think the culture is currently changing for the better.

Review from Operations Dept

More training opportunities to further growth. Work with cutting edge technology instead of proprietary technology that cannot be used outside of the company.

Review from IT Dept

The company needs to hire or promote, those who are knowledgeable and educate and not just those who they like. They need to treat individuals like adults and professional and not like elementary children, when speak they need to be eloquent. They need to live by the Core values that they promote

Review from Admin Dept

What did you like most about the interview process?

Interviews Reviews

The interviewers took their time to get to know me. They asked thoughtful questions which were not easy, but were relevant.

It was very comfortable to be able to explain my previos experience and what I can bring to Performant because of all that previous experience. It was not as much as a Q&A session but more of a conversation.

Review from HR Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Performant Healthcare Solutions yet.
Be the first to contribute a review.

What makes you most happy at work?

Outlook Reviews

My boss and my team of direct reports. They make this a wonderful place to work! I never fear work the next day or think "I don't want to work today".

Review from HR Dept

I am most happy at work when I know the agenda. When I am able to collaborate and align initiatives that are most valued to help the company be successful. When those are defined...getting the work done is much easier for me personally. Being in the know bolsters confidence to start the day.

Review from IT Dept

the people and my job duties

Review from Engineering Dept

Working with my team, and what I contribute to Performant's success.

Review from HR Dept

The environment and staying busy

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

Established process daily would be helpful and not last minutes changes with unclear results

Review from Operations Dept

I would like to work shorter days, as 12-hour days get exhausting after a while. It would help to celebrate small victories more often, because sometimes it feels like nothing is going right for weeks on end.

Review from Operations Dept

I'm not sure there are a lot of moving parts.

Review from Operations Dept

When systems are antiquated and when employees refuse to learn new systems, that slows down numerous departments. To improve we need to force the change or get new systems, employees.

Review from Admin Dept

No training. No interaction with co-workers. No personal goals.

Review from IT Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Performant Healthcare Solutions yet.
Be the first to contribute a review.

What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Performant Healthcare Solutions yet.
Be the first to contribute a review.

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