Perfumania Competitors | Comparably
Perfumania operates over 370 discount retail stores throughout the United States and Puerto Rico. read more
EMPLOYEE
PARTICIPANTS
34
TOTAL
RATINGS
302

Perfumania Competitors

Perfumania competitors include SEPHORA, Bath & Body Works, L'Oréal USA, Ulta Beauty and Macy's. Perfumania ranks 3rd in Customer Net Promoter Score on Comparably vs its competitors. See below how Perfumania compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
6th
eNPS Rank
6th
Gender Rank
N/A
Diversity Rank
6th
Product Quality
4th
NPS Rank
3rd
Pricing Rank
4th
Customer Service
4th

See Perfumania Culture vs Competitors:

Perfumania Competitors
RankCompanyScore
1SEPHORA72
2Bath & Body Works71
3L'Oréal USA68
4Ulta Beauty64
5Macy's62
6Perfumania53
Product Quality Score Comparison

Perfumania Ranks 4th in Product Quality Score

8 Customers rate Perfumania's Product Quality Score a 3.9/5, which ranks it 4th against its competitors, below L'Oréal USA.

  1. 1st
    Bath & Body Works
    4.1 / 5
  2. 2nd
    SEPHORA
    4.1 / 5
  3. 3rd
    L'Oréal USA
    4.1 / 5
  4. 4th
    Perfumania
    3.9 / 5
  5. 5th
    Ulta Beauty
    3.4 / 5
  6. 6th
    Macy's
    3.1 / 5
Product Quality Score Comparison
RankCompany Score
1Bath & Body Works83
2SEPHORA82
3L'Oréal USA82
4Perfumania78
5Ulta Beauty69
6Macy's63
NPS Comparison

Perfumania Ranks 3rd in Net Promoter Score

10 Customers rate Perfumania's Net Promoter Score a 20, which ranks it 3rd against its competitors, below SEPHORA. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Perfumania to a friend?”.

  1. 1st
    Bath & Body Works
    38
  2. 2nd
    SEPHORA
    35
  3. 3rd
    Perfumania
    20
  4. 4th
    Ulta Beauty
    10
  5. 5th
    L'Oréal USA
    4
  6. 6th
    Macy's
    -11
NPS Comparison
RankCompany Score
1Bath & Body Works38
2SEPHORA35
3Perfumania20
4Ulta Beauty10
5L'Oréal USA4
6Macy's-11
Pricing Score Comparison

Perfumania Ranks 4th in Pricing Score

8 Customers rate Perfumania's Pricing Score a 3.5/5, which ranks it 4th against its competitors, below L'Oréal USA.

  1. 1st
    SEPHORA
    3.8 / 5
  2. 2nd
    Bath & Body Works
    3.8 / 5
  3. 3rd
    L'Oréal USA
    3.7 / 5
  4. 4th
    Perfumania
    3.5 / 5
  5. 5th
    Ulta Beauty
    3.3 / 5
  6. 6th
    Macy's
    3.1 / 5
Pricing Score Comparison
RankCompany Score
1SEPHORA76
2Bath & Body Works76
3L'Oréal USA74
4Perfumania70
5Ulta Beauty66
6Macy's62
Customer Service Comparison

Perfumania Ranks 4th in Customer Service

8 Customers rate Perfumania's Customer Service a 3.2/5, which ranks it 4th against its competitors, below L'Oréal USA.

  1. 1st
    Bath & Body Works
    4 / 5
  2. 2nd
    SEPHORA
    3.9 / 5
  3. 3rd
    L'Oréal USA
    3.9 / 5
  4. 4th
    Perfumania
    3.2 / 5
  5. 5th
    Ulta Beauty
    3.1 / 5
  6. 6th
    Macy's
    2.9 / 5
Customer Service Comparison
RankCompany Score
1Bath & Body Works80
2SEPHORA79
3L'Oréal USA78
4Perfumania65
5Ulta Beauty63
6Macy's58
Overall Culture Score Comparison

Perfumania Ranks 6th in Overall Culture Score

34 Employees rate Perfumania's Overall Culture a 53/100, which ranks it 6th against its competitors, below Macy's. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    SEPHORA
    72 / 100
  2. 2nd
    Bath & Body Works
    71 / 100
  3. 3rd
    L'Oréal USA
    68 / 100
  4. 4th
    Ulta Beauty
    64 / 100
  5. 5th
    Macy's
    62 / 100
  6. 6th
    Perfumania
    53 / 100
Overall Culture Score Comparison
RankCompany Score
1SEPHORA72
2Bath & Body Works71
3L'Oréal USA68
4Ulta Beauty64
5Macy's62
6Perfumania53
eNPS Comparison

Perfumania Ranks 6th in Employee Net Promoter Score

28 Employees rate Perfumania's Employee Net Promoter Score a -68, which ranks it 6th against its competitors, below Ulta Beauty. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Perfumania to a friend?”.

  1. 1st
    Bath & Body Works
    2
  2. 2nd
    SEPHORA
    2
  3. 3rd
    L'Oréal USA
    -11
  4. 4th
    Macy's
    -17
  5. 5th
    Ulta Beauty
    -18
  6. 6th
    Perfumania
    -68
eNPS Comparison
RankCompany eNPS
1Bath & Body Works2
2SEPHORA2
3L'Oréal USA-11
4Macy's-17
5Ulta Beauty-18
6Perfumania-68
Gender Score Comparison
Not Enough Ratings To Rank Perfumania
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Diversity Score Comparison

Perfumania Ranks 6th in Diversity Score

3 Employees rate Perfumania's Diversity Score a 57/100, which ranks it 6th against its competitors, below Macy's. The Diversity Score tracks how positively diverse employees rate their experience at Perfumania.

  1. 1st
    L'Oréal USA
    76 / 100
  2. 2nd
    SEPHORA
    73 / 100
  3. 3rd
    Ulta Beauty
    64 / 100
  4. 4th
    Bath & Body Works
    64 / 100
  5. 5th
    Macy's
    61 / 100
  6. 6th
    Perfumania
    57 / 100
Diversity Score Comparison
RankCompany Score
1L'Oréal USA76
2SEPHORA73
3Ulta Beauty64
4Bath & Body Works64
5Macy's61
6Perfumania57

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