P.F. Chang’s is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. Since its inception, P.F. Chang’s chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce, and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. Start a career that won’t flame out. With excellent benefits and perks, a job at P.F. Chang’s means working alongside some of the best people in the business. Apply today to join the P.F. Chang’s team. read more

EMPLOYEE PARTICIPANTS: 931

TOTAL RATINGS: 6872

CEO: Damola Adamolekun

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P.F. Chang's Senior Customer Service Manager Salary

The average P.F. Chang's Senior Customer Service Manager earns an estimated $70,839 annually, which includes an estimated base salary of $63,622 with a $7,217 bonus. P.F. Chang's' Senior Customer Service Manager compensation is $545 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at P.F. Chang's can range from $58,000 - $90,000.

The Customer Support Department at P.F. Chang's earns $1,572 more on average than the IT Department.

Last updated a month ago.

$15k

$32k

$49k

$65k

$130k

$200k

$258k

$70,839

Average Compensation

$63,622: avg. base

$7,217: avg. bonus

Senior Customer Service Manager Salaries at P.F. Chang's

Senior Customer Service Managers earn $4,137 more than Technical Supports, and $175 less than Customer Service Managers.

Customer Service Manager

$71k*

Technical Support

$67k*

CS Rep

$46k*

* estimated salary

Compensation at P.F. Chang's by Department

The Customer Support Department averages $1,572 more than the IT Department, and $19,845 less than the Finance Department

Finance

$82,277 Avg. total comp.

+$20k

Customer Support

$62,432 Avg. total comp.

$60,860 Avg. total comp.

-$2k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to P.F. Chang's reported making $64,747, while the average male Senior Customer Service Manager at similar sized companies reported making $93,274.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Senior Customer Service Manager at companies similar size to P.F. Chang's reported making $91,726, while the average Native American Senior Customer Service Manager at similar sized companies reported making $59,013.

How Senior Customer Service Managers at P.F. Chang's Rate Their Compensation

The majority of Senior Customer Service Managers at P.F. Chang's believe they're not compensated fairly. 17% of Senior Customer Service Managers at P.F. Chang's say they receive annual bonuses, and the majority (38%) are not satisfied with their benefits. See more compensation ratings at P.F. Chang's

Do you believe you're paid fairly?

47% Yes

Does your company give annual bonuses?

17% Yes

Are you satisfied with your Benefits?

38% Yes

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