
Out of 570 P.F. Chang's employee reviews, 58% were positive. The remaining 42% were constructive reviews with the goal of helping P.F. Chang's improve their work culture. The Customer Support team, with 71% positive reviews, reports the best experience at P.F. Chang's compared to all other departments at the company. The Product team offered the most constructive feedback, with 44% of that department's reviews constructive in nature.
strong focus on ensuring the success of the organization
Mae is the nicest and most amazing manager
There are no leaders in this company
My op is down to earth and alwags willing to help
WIthin the actual restaurants all is well with staff.
Communication. I almost got fired for the being out sick and no one communicated that to each other
Posted a month ago
They need to learn how to run an actual restaurant. Listen to the needs of your servers!
Handling employees with respect and common curtesy
Communication, management, positive environment and respect
Communication, listening to their employees, compromising so everyone is happy, being more flexible with where they put their employees, caring about their employees, having human decency, and following the law.
I got paid to do what comes natural to me, to cook great food and have customers be excited to eat it.
great benefits, vacation time and 401k match
Bridge street discount with other stores and restaurants
I enjoy the compensation here
Paid sick and vacation time
Review from Customer Success Dept
Everybody in this company is undervalued. It's just the way it is.
Hours worked and ammount of work done is not reflected on pay. Bartender base pay is same as server, but with only bartop to serve, so low tips.
I'm a very experienced cook, have been a chef in multiple places and also a very experienced wok cook within this company. Was almost a chef at Chang's before I left. Having a family emergency caused me to have to take some time off, and management has remained petty about that towards me ever since
Dental and vision coverage at least
We have no benefits, and when you mention it your hours get cut, just pay your workers what they're worth, especially when they're doing more than just their own job since no one else will do it
Review from Customer Success Dept
How well we get along.
Friendly staff made some friends there
We all have personailities and try to communicate well.
Team work, and positive vibes
My co workers are amazing its the managment that needs help or we need a new management
Review from Sales Dept
We need management to breach the bridge between front of the house and back of the house so there is more fluid communication between the two sides of the restaurant.
To not expect others to do the job
Better communication leading to better outcome for this establishment
Manger need to hold every accountable
Coworkers could improve on teamwork. No one helps each other out. No one cares about each other. We could work better together if managers enforced more teamwork and actually delegated tasks to help one another
Everyone bonds by gossiping with each other about each other which does not promote a healthy work environment.
My team and the culture weve built
Have not experienced any teammembers fighting or hindering others; believe the tip pool is what helps
The employees tend to be friendly
everyone works well together and we all laugh and have a good time while still being able to do our jobs
Being more of a team, managers should be doing manager stuff or helping out the staff when it gets busy rather then dissappering , there are times the manager will leave the store with no other manager on the clock
Review from Sales Dept
Management needs to practice professionalism
Caring about employees as much as all the other measures of sucess
Get rid of Frank Defer
Review from Operations Dept
again, walk the walk you talk. lead by example.
Being treated like i actually mattered. Now im teeated like im expendable.
I was hired on the spot
It was relatively quick to complete
The hiring manager is very sweet and nice
Review from Operations Dept
I liked the 40 hours a week i was promised but didnt get
Review from Customer Success Dept
Make it more organized so things are easier to find and prospective employees are easier to contact.
Managers can go more into detail about specific role
give employees a realistic expectation of what to expect wages to be
Review from Customer Success Dept
I was not given any interview questions at all, so that could be a start. the manager looked at my resume, asked me my availability, what pay I want, and offered me a job on the spot
Open honesty about available positions
Being treated equally and being respected. As well as seeing others treated fairly as well. But favoritism isnt something that should exsisit in the work place.
Just the work itself, preparing drinks, taking orders, cleaning areas, restocking and such
My few coworkers that have lasted while everything has burned to the ground around us.
I love cooking quality dishes
That people appreciate my drive and all the blood, sweat, and tears i've poured into the place. Coaching and training and mentoring people to become good enough to move on from this corrupt corporate company.
Teamwork and looking out for one another
Needs a new managment leader
horrible management there needs to be serious changes/new training or firing of the executive chef. Turnover rate is insane ive been at the restaurant for almost 3 years and cant count how many new line cooks we have had. Most leave because of poor training and being overwhelmed
A change in upper management
Review from Operations Dept
Y'all need to think about people there's a lot of different people in the world that would react differently than I do y'all need to punish people right ain't no way someone who sexually harassed a coworker should be able to work y'all need to think about people mental health and know it's different
My op is very well connected but my manager is rude and disrespectful
Review from Customer Success Dept
My manager is rude and disrespectful
Review from Customer Success Dept
Vacation pay
Review from Sales Dept