Q&A With Phoenix NAP Employees
Phoenix NAP employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at Phoenix NAP
PIZZA Days are the best
HR was very pleasant but professional.
Verbal abuse, no advancement, nepotism, highschool click environment, petnes.
Good opportunities for advancement, always something new to work on.
All former military
Q&A With Phoenix NAP Employees
IDX: 0 TOT: 36
What's the Customer Support team like at Phoenix NAP?
Great!
Excellent. They excel at their jobs!
What unique perks and benefits does Phoenix NAP provide?
Free Lunch, free bus pass, christmas bonus.
Daily lunch buffet.
How much diversity is there among employees at Phoenix NAP?
The department is diverse.
Enough that it isn't an issue
How's the morale at Phoenix NAP?
The moral here is great!
Generally, pretty low, but people keep trying.
What's the office layout like at Phoenix NAP?
The office layout is somewhat scattered, as it is primarily a data center.
Spread out over a few sites
What benefits does Phoenix NAP provide?
full medical, 401k, dental, life, lunch, bus pass, and more.
PTO, Healthcare, vision, dental. Life insurance, bus pass, gym membership, fresh buffet every day.
What are you most excited about working at Phoenix NAP?
I enjoy the free food every day, the menu is awesome!
The chance to work on new and different projects
What's the pay like for Customer Support roles at Phoenix NAP?
average
How do you feel about going to work at Phoenix NAP everyday?
I enjoy coming into work every day!
How challenged are you at Phoenix NAP?
I am challenged, it is great!
What's the best part of your job at Phoenix NAP?
The best part of the job is working directly in the DC with the servers and the experience you gain.
How's the work pace at Phoenix NAP?
The pace of work is good. You have enough work to keep you busy but you are not overloaded.
How difficult is it to maintain a social life while in your job at Phoenix NAP?
There is a great work/life balance.
What are the team outings like at Phoenix NAP?
Very few team outings.
How much and how often do raises happen at Phoenix NAP?
Raises are annual.
How's the feedback proccess at Phoenix NAP?
Feedback is given when required. You are expected to do your work accurately and when you don't feedback is given. Otherwise you work away without interruptions. You also get a yearly review.
What kind of people succeed at Phoenix NAP?
Hard working, dependable people succeed at PhoenixNAP.
How can I improve my chances of being hired at Phoenix NAP?
Know your job before applying will increase your chances of being hired. Don't apply for a job you are not qualified for.
How secure do you feel at your job at Phoenix NAP?
I feel very secure in my job at PhoenixNAP.
What's the vibe like in the Customer Support dept at Phoenix NAP? How many hours are you working?
There is a great vibe here, I'm working 40 or just over hours per week.
How's the leadership on the Customer Support team at Phoenix NAP?
Excellent. I've had many jobs here in Phoenix and the leadership here is way above average.
What's one thing you wish you'd known before joining Phoenix NAP?
That this job was so easy!
What's the vibe like in the Operations dept at Phoenix NAP? How many hours are you working?
Gelled in frustration. Salary can expect more than 40 and on call.
What's the Operations team like at Phoenix NAP?
A great group interested in doing the best they can with what they are given.
How's the leadership on the Operations team at Phoenix NAP?
Unfortunately, the top leadership does not like to hear reality if it is not to their expectations. Managers are often promoted for experience, not management ability, and not trained, from there. Some excel, some flounder.






