Pier 1 Imports Competitors | Comparably
Pier 1 Imports Claimed Company
Pier 1 Imports is ceasing operation effective September 30, 2020. read more
EMPLOYEE
PARTICIPANTS
35
TOTAL
RATINGS
766
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Pier 1 Imports Competitors

Pier 1 Imports competitors include Amazon, Ethan Allen, Home Goods, World Market and Serena & Lily. Pier 1 Imports ranks 1st in Diversity Score on Comparably vs its competitors. See below how Pier 1 Imports compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
2nd
eNPS Rank
2nd
Gender Rank
2nd
Diversity Rank
1st
Product Quality
2nd
NPS Rank
2nd
Pricing Rank
3rd
Customer Service
2nd

See Pier 1 Imports Culture vs Competitors:

Pier 1 Imports Competitors
RankCompanyScore
1Amazon73
2Pier 1 Imports66
3Ethan Allen62
4Home Goods60
5World Market56
6Serena & Lily38

Pier 1 Imports Competitors at a Glance

Product Quality Score Comparison

Pier 1 Imports Ranks 2nd in Product Quality Score

17 Customers rate Pier 1 Imports' Product Quality Score a 3.5/5, which ranks it 2nd against its competitors, below Amazon.

  1. 1st
    Amazon
    4.2 / 5
  2. 2nd
    Pier 1 Imports
    3.5 / 5
  3. 3rd
    Serena & Lily
    3.3 / 5
  4. 4th
    Home Goods
    3.2 / 5
  5. 5th
    World Market
    3 / 5
  6. 6th
    Ethan Allen
    2.8 / 5
Product Quality Score Comparison
RankCompany Score
1Amazon85
2Pier 1 Imports70
3Serena & Lily67
4Home Goods64
5World Market61
6Ethan Allen57
NPS Comparison

Pier 1 Imports Ranks 2nd in Net Promoter Score

17 Customers rate Pier 1 Imports' Net Promoter Score a 6, which ranks it 2nd against its competitors, below Amazon. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Pier 1 Imports to a friend?”.

  1. 1st
    Amazon
    49
  2. 2nd
    Pier 1 Imports
    6
  3. 3rd
    Home Goods
    -6
  4. 4th
    Ethan Allen
    -7
  5. 5th
    World Market
    -12
  6. 6th
    Serena & Lily
    -32
NPS Comparison
RankCompany Score
1Amazon49
2Pier 1 Imports6
3Home Goods-6
4Ethan Allen-7
5World Market-12
6Serena & Lily-32
Pricing Score Comparison

Pier 1 Imports Ranks 3rd in Pricing Score

14 Customers rate Pier 1 Imports' Pricing Score a 3.1/5, which ranks it 3rd against its competitors, below Home Goods.

  1. 1st
    Amazon
    4.1 / 5
  2. 2nd
    Home Goods
    3.2 / 5
  3. 3rd
    Pier 1 Imports
    3.1 / 5
  4. 4th
    World Market
    3 / 5
  5. 5th
    Ethan Allen
    2.9 / 5
  6. 6th
    Serena & Lily
    2.8 / 5
Pricing Score Comparison
RankCompany Score
1Amazon82
2Home Goods64
3Pier 1 Imports63
4World Market61
5Ethan Allen58
6Serena & Lily57
Customer Service Comparison

Pier 1 Imports Ranks 2nd in Customer Service

13 Customers rate Pier 1 Imports' Customer Service a 3.4/5, which ranks it 2nd against its competitors, below Amazon.

  1. 1st
    Amazon
    4.2 / 5
  2. 2nd
    Pier 1 Imports
    3.4 / 5
  3. 3rd
    Serena & Lily
    2.9 / 5
  4. 4th
    World Market
    2.9 / 5
  5. 5th
    Home Goods
    2.8 / 5
  6. 6th
    Ethan Allen
    2.6 / 5
Customer Service Comparison
RankCompany Score
1Amazon84
2Pier 1 Imports69
3Serena & Lily59
4World Market58
5Home Goods57
6Ethan Allen53
Overall Culture Score Comparison

Pier 1 Imports Ranks 2nd in Overall Culture Score

35 Employees rate Pier 1 Imports' Overall Culture a 66/100, which ranks it 2nd against its competitors, below Amazon. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Amazon
    73 / 100
  2. 2nd
    Pier 1 Imports
    66 / 100
  3. 3rd
    Ethan Allen
    62 / 100
  4. 4th
    Home Goods
    60 / 100
  5. 5th
    World Market
    56 / 100
  6. 6th
    Serena & Lily
    38 / 100
Overall Culture Score Comparison
RankCompany Score
1Amazon73
2Pier 1 Imports66
3Ethan Allen62
4Home Goods60
5World Market56
6Serena & Lily38
eNPS Comparison

Pier 1 Imports Ranks 2nd in Employee Net Promoter Score

32 Employees rate Pier 1 Imports' Employee Net Promoter Score a -25, which ranks it 2nd against its competitors, below Amazon. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Pier 1 Imports to a friend?”.

  1. 1st
    Amazon
    12
  2. 2nd
    Pier 1 Imports
    -25
  3. 3rd
    Ethan Allen
    -28
  4. 4th
    Home Goods
    -39
  5. 5th
    World Market
    -46
  6. 6th
    Serena & Lily
    -66
eNPS Comparison
RankCompany eNPS
1Amazon12
2Pier 1 Imports-25
3Ethan Allen-28
4Home Goods-39
5World Market-46
6Serena & Lily-66
Gender Score Comparison

Pier 1 Imports Ranks 2nd in Gender Score

27 Employees rate Pier 1 Imports' Gender Score a 71/100, which ranks it 2nd against its competitors, below Amazon. The Gender Score tracks how positively women rate their experience at Pier 1 Imports.

  1. 1st
    Amazon
    74 / 100
  2. 2nd
    Pier 1 Imports
    71 / 100
  3. 3rd
    Home Goods
    64 / 100
  4. 4th
    World Market
    62 / 100
  5. 5th
    Ethan Allen
    36 / 100
Gender Score Comparison
RankCompany Score
1Amazon74
2Pier 1 Imports71
3Home Goods64
4World Market62
5Ethan Allen36
Diversity Score Comparison

Pier 1 Imports Ranks 1st in Diversity Score

10 Employees rate Pier 1 Imports' Diversity Score a 75/100, which ranks it 1st against its competitors. The Diversity Score tracks how positively diverse employees rate their experience at Pier 1 Imports.

  1. 1st
    Pier 1 Imports
    75 / 100
  2. 2nd
    Amazon
    73 / 100
  3. 3rd
    Home Goods
    69 / 100
  4. 4th
    Ethan Allen
    66 / 100
  5. 5th
    World Market
    64 / 100
Diversity Score Comparison
RankCompany Score
1Pier 1 Imports75
2Amazon73
3Home Goods69
4Ethan Allen66
5World Market64
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