Pier 1 Imports Employee Reviews
Out of 133 Pier 1 Imports employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping Pier 1 Imports improve their work culture. The Sales team, with 73% positive reviews, reports the best experience at Pier 1 Imports compared to all other departments at the company. The Marketing team offered the most constructive feedback, with 50% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
all would have been very positive if the pay was more competitive
Review from Sales Dept
Low wages and declining associate benefits are not conducive to keeping good people.
Review from Sales Dept
The cows or Kees are really nice and customers. The job requires heavy lifting
Review from Sales Dept
What do you like best about the leadership team?
Friendly, helpful training, always offered ways to improve interacting with customers without making employees feel bad
Review from Sales Dept
I gets lots of support but no micro-managing. If I run into a situation that I need help with, several Managers (higher up than I) are only a phone call away and always willing to advise or walk me through whatever I need help with. At the same time, though, no one is standing over my shoulder.
Review from Sales Dept
My co-workers, store manager and I get along. I don't like there is high pressure to make large sales, but we don't get any commission or even recognition for those sales. You end up wondering what's the point of pushing for big sales.
Review from Sales Dept
The leadership team is great to work with!
Review from Sales Dept
What I like best about the leadership team is their ability to communicate directions/information clearly. Personally I think the overall dynamic is ideal.
Review from Sales Dept
What does the leadership team need to get better at?
Organization and making employees feel valued
Review from Sales Dept
buying and pricing of products
Review from Sales Dept
There is no cohesive look to the store, especially in furniture offerings. It's just random statements of lots of chairs or tables, but nothing that really conveys a look or style for decorating a room. The store is full of stuff that you can find at the Dollar Tree, but at four times the price.
Review from Sales Dept
clearer communication with front line staff regarding the state of the company
Pricing, keeping with trends, employee incentives, and much more
Review from Sales Dept
What is the best part about your compensation package?
The best part about the compensation package is the discount employees receive.
Review from Sales Dept
It's exactly what I'm looking for
Review from Sales Dept
Paid sick leave is great
Review from Sales Dept
We get 20 days paid vacation
Health insurance is good quality and priced well.
Why do you feel undervalued and what would make you feel better about your compensation?
Pay was just minimum wage but yet position required some knowledge of interior design, customer interaction, shipping procedures, etc.
Review from Sales Dept
Associate discounts continue to be cut. Pay is less than other retail employers is the area
Review from Sales Dept
If there is pressure to make big sales on items like furniture, then we should get some kind of recognition or compensation. It's basically just a "Good job! Here's your minimum wage."
Review from Sales Dept
Commission would be nice. Customer get better deals than employees do
Review from Sales Dept
The pay does not match the manual labor that is expected from you
Review from Sales Dept
What are some of the best things about your team?
outgoing, friendly, knew the business
Review from Sales Dept
In retail there is always a high turnover of Associates, but in my 9 years of employment I’ve never worked with anyone unpleasant or difficult. I credit this to my two Sales Leads, they make
Review from Sales Dept
The team works well together. Positive energy.
Review from Sales Dept
We all work together well and respect each other aas co-workers.
Review from Sales Dept
Caring, helpful outgoing team players
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
We could work together better as a team and have each other's back in the face of unknown circumstances.
Review from Sales Dept
Work towards a common goal. Too many people are trying to do the same tasks to impress the new CEO and constantly name dropping the CEO to get their way.
What is most positive about the culture and environment at your company?
pleasant surroundings, different tasks to do to keep the days interesting, lunch breaks
Review from Sales Dept
We work as a team. If you are a new Associate or an Assistant Store Manager we all work together everyday. No one is better than another. At my store the Managers clean the restrooms, it’s not the Associate’s job. We ALL share
Review from Sales Dept
The diverse people and store location.
Review from Sales Dept
It's a small team so it feels more tight knit.
Review from Sales Dept
Friendly, outgoing, sharing, caring,fun, hardworking
Review from Sales Dept
What needs to change to make the company culture better?
absolutely nothing needs to change
Review from Sales Dept
Our company doesn't seem to know what direction to go and they absolutely don't seem to want the opinions of the very people on the front lines who could make a difference in this company surviving or failing. Those of us who work with the customers every single day and know their opinions.
Review from Sales Dept
Asking everyone to work 50-60 hour weeks when they haven't seen an increase in pay for 2-3 years is unreasonable and will cause a lot of turnover.
What did you like most about the interview process?
It wasn’t so strict and robotic feeling. It was more laid back, like you were just talking to one of your friends. I had only two interviews. One with the store manager and then one with the regional ma
Review from Sales Dept
It was straight forward and I felt like I could be myself.
Review from Sales Dept
It was one on one with the manager
Review from Sales Dept
the manager understood my schedule and that i have another job with working here and she promised that i would be able to work weekends only and then later find out with a new manager that they cant work with this schedule and ripped my job from me. saying "here do seasonal" as if that will help.
Review from Sales Dept
who likes interviews, just part of the process
Review from Sales Dept
What would you improve about your company's interview process?
make it more about actual skills rather than who you know
What makes you most happy at work?
earning money, meeting friendly people
Review from Sales Dept
I really enjoy my Management team. They are always cheerful, laughing, ready to work, it’s wonderful. Our customers notice this too. We are always getting compliments on what great customer service they’ve received. When the employees are happy customers really feel that
Review from Sales Dept
Enjoy working with the customers and selling the new merchandise.
Review from Sales Dept
I like arranging floor pieces and changing floor sets.
Review from Sales Dept
My coworker are friendly, outgoing,caring,
Review from Sales Dept
What's going wrong and how can it be improved?
it can be improved simply by training employees instead of throwing them into it and forgetting that they havent been fully trained. it feels like we arent given all the tools to succeed and then get talked down to for not knowing.
Review from Sales Dept
Too much inventory. Stores are crowded, and we don't get rid of clearance merchandise fast enough so we have piles of it with nowhere to go. P1 doesn't seem to know who their customer is. Don't overload smaller stores with so much junk. We are beginning to look like a Dollar store.
Review from Sales Dept
executive turnover, layoffs, stock prices below $1 - executives and the board need to get back to our roots and remember where we came from rather than trying to be so modern
The people in the home office kept making decisions that we think are not productive and make little to no sense. It is almost like they have not idea what we actually do in the stores.
Review from Sales Dept
Not listening to the employees and finding out what the customers truly want.
Review from Sales Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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