64
out of 100
Planet Fitness Claimed Company
One of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. read more
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Planet Fitness Competitors
Planet Fitness competitors include Mountainside Fitness, ClassPass, Rite Aid, LA Fitness and ANYTIME. Planet Fitness ranks 2nd in Gender Score on Comparably vs its competitors. See below how Planet Fitness compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
3rd
eNPS Rank
5th
Gender Rank
2nd
Diversity Rank
2nd
Product Quality
4th
NPS Rank
4th
Pricing Rank
4th
Customer Service
4th
See Planet Fitness Culture vs Competitors:
- 1st
Mountainside Fitness92 / 100 - 2nd
ClassPass60 / 100 - 3rd
Rite Aid59 / 100 - 4thPlanet Fitness51 / 100
- 5th
LA Fitness48 / 100
Planet Fitness Competitors at a Glance
CEO Ratings Comparison
Planet Fitness' CEO Score Ranks 3rd
672 Employees at Planet Fitness rate Chris Rondeau a 53 out of 100, which ranks them 3rd below Rite Aid's CEO,Heyward Donigan. Last rating was a month ago.
- 1st
Fritz LanmanClassPass22 Employees at ClassPass rate Fritz Lanman a 64 out of 100, which ranks them 1st out of Planet Fitness' competitors. Last rating was months ago.
- 2nd
Heyward DoniganRite Aid54out of 100608 Employees at Rite Aid rate Heyward Donigan a 54 out of 100, which ranks them 2nd out of Planet Fitness' competitors. Last rating was months ago.
- 4th
Louis WelchLA Fitness48out of 100505 Employees at LA Fitness rate Louis Welch a 48 out of 100, which ranks them 4th out of Planet Fitness' competitors. Last rating was 13 days ago.
Product Quality Score Comparison
Planet Fitness Ranks 4th in Product Quality Score
381 Customers rate Planet Fitness' Product Quality Score a 2.6/5, which ranks it 4th against its competitors, below Rite Aid.
NPS Comparison
Planet Fitness Ranks 4th in Net Promoter Score
460 Customers rate Planet Fitness' Net Promoter Score a -32, which ranks it 4th against its competitors, below Mountainside Fitness. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Planet Fitness to a friend?”.
Pricing Score Comparison
Planet Fitness Ranks 4th in Pricing Score
352 Customers rate Planet Fitness' Pricing Score a 2.7/5, which ranks it 4th against its competitors, below Mountainside Fitness.
Customer Service Comparison
Planet Fitness Ranks 4th in Customer Service
340 Customers rate Planet Fitness' Customer Service a 2.3/5, which ranks it 4th against its competitors, below Rite Aid.
Overall Culture Score Comparison
Planet Fitness Ranks 4th in Overall Culture Score
893 Employees rate Planet Fitness' Overall Culture a 51/100, which ranks it 4th against its competitors, below Rite Aid. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Planet Fitness Ranks 5th in Employee Net Promoter Score
742 Employees rate Planet Fitness' Employee Net Promoter Score a -47, which ranks it 5th against its competitors, below LA Fitness. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Planet Fitness to a friend?”.
Gender Score Comparison
Planet Fitness Ranks 2nd in Gender Score
59 Employees rate Planet Fitness' Gender Score a 56/100, which ranks it 2nd against its competitors, below Rite Aid. The Gender Score tracks how positively women rate their experience at Planet Fitness.
Diversity Score Comparison
Planet Fitness Ranks 2nd in Diversity Score
48 Employees rate Planet Fitness' Diversity Score a 57/100, which ranks it 2nd against its competitors, below Rite Aid. The Diversity Score tracks how positively diverse employees rate their experience at Planet Fitness.
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