ClassPass Claimed Company

EMPLOYEE PARTICIPANTS: 34

TOTAL RATINGS: 282

Planet Fitness Claimed Company

EMPLOYEE PARTICIPANTS: 872

TOTAL RATINGS: 6994

ClassPass vs Planet Fitness

Compare ClassPass versus Planet Fitness for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 34 employees and customers of ClassPass and 872 employees and customers of Planet Fitness.

ClassPass

ClassPass's brand is ranked #465 in the list of Global Top 1000 Brands, as rated by customers of ClassPass. Their current valuation is $1.00B.

Planet Fitness

Planet Fitness's brand is ranked #433 in the list of Global Top 1000 Brands, as rated by customers of Planet Fitness. Their current market cap is $6.52B.

3.2/5

Product Quality

2.6/5

3/5

Pricing

2.7/5

3/5

Customer Service

2.4/5

-4

NPS Score

37%	Promoters
22%	Passive
41%	Detractors

Net Promoter Score
Winner by 27

-31

NPS Score

29%	Promoters
11%	Passive
60%	Detractors

See how ClassPass compares to its competitors

Peloton Consulting Group

Working at ClassPass vs Working at Planet Fitness

64 / 100

CEO Rating
Winner by 11%

Chris Rondeau

53 / 100

CEO Rating

ClassPass

ClassPass doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Planet Fitness

Employees at Planet Fitness rate their CEO, Chris Rondeau, 53/100. This score is 11% lower than the scores of ClassPass' CEO, Fritz Lanman. Employees in the Customer Support and Sales departments rate Chris Rondeau the highest.

CEO Score 64

CEO Score

CEO Score 53

Overall Culture 60

Overall Culture

Overall Culture 51

-20

eNPS

-47

Gender Score 55

Gender Score

Gender Score 56

Diversity Score 56

Diversity Score

Diversity Score 57

Perk And Benefits 61

Perk And Benefits

Perk And Benefits 40

Professional Dev. 73

Professional Dev.

Professional Dev. 46

Overall Culture at ClassPass vs Planet Fitness

/ 100

ClassPass

Employees at ClassPass rate their Overall Culture a 60/100, with Engineering and Customer Support as the two departments that rate their experience the highest.

Overall Culture
Winner by 9%

/ 100

Planet Fitness

Employees at Planet Fitness rate their Overall Culture a /100, with Customer Support and Sales as the two departments that rate their experience the highest.

ClassPass
Planet Fitness51

Employee Net Promoter Score at ClassPass vs Planet Fitness

-20

eNPS

ClassPass

6 Promoters 28%

5 Passives 24%

10 Detractors 48%

Employee Net Promoter Score
Winner by 27%

-47

eNPS

Planet Fitness

145 Promoters 20%

95 Passives 13%

487 Detractors 67%

ClassPass
Planet Fitness-48

Gender Score at ClassPass vs Planet Fitness

/ 100

ClassPass

Employees at ClassPass rate their Gender Score a 55/100, with Customer Support as the department that rate their experience the highest.

/ 100

Planet Fitness

Employees at Planet Fitness rate their Gender Score a /100, with Customer Support and Sales as the two departments that rate their experience the highest.

Gender Score
Winner by 1%

ClassPass
Planet Fitness56

Diversity Score at ClassPass vs Planet Fitness

/ 100

ClassPass

Employees at ClassPass rate their Diversity Score a 56/100.

/ 100

Planet Fitness

Employees at Planet Fitness rate their Diversity Score a /100, with Customer Support and Operations as the two departments that rate their experience the highest.

Diversity Score
Winner by 1%

ClassPass
Planet Fitness57

Perk and Benefits Score at ClassPass vs Planet Fitness

/ 100

ClassPass

Employees at ClassPass rate their Perk and Benefits Score a 61/100, with Engineering as the department that rate their experience the highest.

Perk and Benefits Score
Winner by 21%

/ 100

Planet Fitness

Employees at Planet Fitness rate their Perk and Benefits Score a /100, with Sales and HR as the two departments that rate their experience the highest.

ClassPass
Planet Fitness40

Professional Development Score at ClassPass vs Planet Fitness

/ 100

ClassPass

Employees at ClassPass rate their Professional Development Score a 73/100.

Professional Development Score
Winner by 27%

/ 100

Planet Fitness

Employees at Planet Fitness rate their Professional Development Score a /100, with Operations and Sales as the two departments that rate their experience the highest.

ClassPass
Planet Fitness45

Leadership Culture Ratings vs Planet Fitness

ClassPass

63 / 100

Leadership Culture Ratings vs Planet Fitness
Winner by 14%

Planet Fitness

49 / 100

ClassPass rates % higher than Planet Fitness on Leadership Culture Ratings vs Planet Fitness Ratings based on looking at 1621 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "Do you feel comfortable giving your boss negative feedback?".

ClassPass
Planet Fitness49

Compensation Culture Ratings vs Planet Fitness

ClassPass

55 / 100

Compensation Culture Ratings vs Planet Fitness
Winner by 17%

Planet Fitness

38 / 100

ClassPass rates % higher than Planet Fitness on Compensation Culture Ratings vs Planet Fitness Ratings based on looking at 1092 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Does your company give annual bonuses?".

ClassPass
Planet Fitness38

Team Culture Ratings vs Planet Fitness

ClassPass

61 / 100

Team Culture Ratings vs Planet Fitness
Winner by 6%

Planet Fitness

55 / 100

ClassPass rates % higher than Planet Fitness on Team Culture Ratings vs Planet Fitness Ratings based on looking at 983 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "How would you rate the quality of your coworkers?".

ClassPass
Planet Fitness55

Environment Culture Ratings vs Planet Fitness

ClassPass rates % lower than Planet Fitness on Environment Culture Ratings vs Planet Fitness Ratings based on looking at 885 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "Does someone you work with closely, make you want to quit your job?".

ClassPass
Planet Fitness62

Sentiment Culture Ratings vs Planet Fitness

ClassPass

62 / 100

Sentiment Culture Ratings vs Planet Fitness
Winner by 10%

Planet Fitness

52 / 100

ClassPass rates % higher than Planet Fitness on Sentiment Culture Ratings vs Planet Fitness Ratings based on looking at 1422 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "What do you like best about your company?".

ClassPass
Planet Fitness52