ClassPass Claimed Company

EMPLOYEE PARTICIPANTS: 36

TOTAL RATINGS: 284

SoulCycle Claimed Company

EMPLOYEE PARTICIPANTS: 27

TOTAL RATINGS: 120

ClassPass vs SoulCycle

Compare ClassPass versus SoulCycle for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 36 employees and customers of ClassPass and 27 employees and customers of SoulCycle.

ClassPass

ClassPass's brand is ranked #465 in the list of Global Top 1000 Brands, as rated by customers of ClassPass. Their current valuation is $1.00B.

SoulCycle

SoulCycle's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of SoulCycle.

3.2/5

Product Quality

4.2/5

3/5

Pricing

3.9/5

3/5

Customer Service

4/5

-4

NPS Score

37%	Promoters
22%	Passive
41%	Detractors

NPS Score

66%	Promoters
18%	Passive
16%	Detractors

Net Promoter Score
Winner by 54

See how ClassPass compares to its competitors

Peloton Consulting Group

Working at ClassPass vs Working at SoulCycle

64 / 100

Tied

Melanie Whelan

64 / 100

Tied

ClassPass

ClassPass doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

SoulCycle

Employees at SoulCycle rate their CEO, Melanie Whelan, 64/100. This score is 0% lower than the scores of ClassPass' CEO, Fritz Lanman.

CEO Score 64

CEO Score

CEO Score 64

Overall Culture 60

Overall Culture

Overall Culture 63

-20

eNPS

-24

Gender Score 55

Gender Score

Gender Score 52

Diversity Score 56

Diversity Score

Diversity Score N/A

Perk And Benefits 61

Perk And Benefits

Perk And Benefits 54

Professional Dev. 73

Professional Dev.

Professional Dev. N/A

Overall Culture at ClassPass vs SoulCycle

/ 100

ClassPass

Employees at ClassPass rate their Overall Culture a 60/100, with Engineering and Customer Support as the two departments that rate their experience the highest.

/ 100

SoulCycle

Employees at SoulCycle rate their Overall Culture a /100.

Overall Culture
Winner by 3%

ClassPass
SoulCycle63

Employee Net Promoter Score at ClassPass vs SoulCycle

-20

eNPS

ClassPass

6 Promoters 28%

5 Passives 24%

10 Detractors 48%

Employee Net Promoter Score
Winner by 4%

-24

eNPS

SoulCycle

5 Promoters 29%

3 Passives 18%

9 Detractors 53%

ClassPass
SoulCycle-24

Gender Score at ClassPass vs SoulCycle

/ 100

ClassPass

Employees at ClassPass rate their Gender Score a 55/100, with Customer Support as the department that rate their experience the highest.

Gender Score
Winner by 3%

/ 100

SoulCycle

Employees at SoulCycle rate their Gender Score a /100.

ClassPass54
SoulCycle

Diversity Score at ClassPass vs SoulCycle

/ 100

ClassPass

Employees at ClassPass rate their Diversity Score a 56/100.

Diversity Score
Winner

/ 100

SoulCycle

SoulCycle doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

ClassPass55

Perk and Benefits Score at ClassPass vs SoulCycle

/ 100

ClassPass

Employees at ClassPass rate their Perk and Benefits Score a 61/100, with Engineering as the department that rate their experience the highest.

Perk and Benefits Score
Winner by 7%

/ 100

SoulCycle

Employees at SoulCycle rate their Perk and Benefits Score a /100.

ClassPass
SoulCycle46

Professional Development Score at ClassPass vs SoulCycle

/ 100

ClassPass

Employees at ClassPass rate their Professional Development Score a 73/100.

Professional Development Score
Winner

/ 100

SoulCycle

SoulCycle doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

ClassPass75

Leadership Culture Ratings vs SoulCycle

ClassPass

63 / 100

Leadership Culture Ratings vs SoulCycle
Winner by 6%

SoulCycle

57 / 100

ClassPass rates % higher than SoulCycle on Leadership Culture Ratings vs SoulCycle Ratings based on looking at 101 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of your CEOs management style?" and "What do you like best about the leadership team?".

ClassPass
SoulCycle57

Compensation Culture Ratings vs SoulCycle

ClassPass

55 / 100

Compensation Culture Ratings vs SoulCycle
Winner by 14%

SoulCycle

41 / 100

ClassPass rates % higher than SoulCycle on Compensation Culture Ratings vs SoulCycle Ratings based on looking at 53 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "Are you satisfied with your Benefits?".

ClassPass
SoulCycle35

Team Culture Ratings vs SoulCycle

ClassPass rates % lower than SoulCycle on Team Culture Ratings vs SoulCycle Ratings based on looking at 43 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "Are your company's meetings effective?".

ClassPass
SoulCycle81

Environment Culture Ratings vs SoulCycle

ClassPass rates % lower than SoulCycle on Environment Culture Ratings vs SoulCycle Ratings based on looking at 46 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "Does someone you work with closely, make you want to quit your job?".

ClassPass
SoulCycle81

Sentiment Culture Ratings vs SoulCycle

ClassPass rates % lower than SoulCycle on Sentiment Culture Ratings vs SoulCycle Ratings based on looking at 77 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "How do your customers perceive your company?".

ClassPass
SoulCycle66