Pollo Tropical Employee Reviews
Out of 95 Pollo Tropical employee reviews, 62% were positive. The remaining 38% were constructive reviews with the goal of helping Pollo Tropical improve their work culture. The Sales team, with 64% positive reviews, reports the best experience at Pollo Tropical compared to all other departments at the company.
What does the leadership team need to get better at?
Communication amo get American employees
everrything because they are trash
Leadership in my area is very unprofessional uncaring and unreasonable. I have witnessed my manager being screamed at by higher ups. They also told me "you just need to work you cant miss it or your fired" when I became homeless and my mental health was deteriorating quickly. Such lack of compassion
Being kind to the employees and customers.
Review from Sales Dept
They need to get people to wotk there instead of exploiting their workers.
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
The correct compensation if you have experience
The amount of work we were doing did not equal the amount of pay
I feel that they see me as a liar, when to the hospital several times i got scolded like a child. I told my manager that I had an IV attached to my arm pumping nutrients to my body since I wasn't able to get a break and eat something.
I work full time at pollo tropical and I have another job and somehow I still am unable to support myself...while everyone at corporate levels are paid more. Us, the ones who work on the front lines, are paid the least. Literally, we aren't paid enough to deal with what we see every day.
10.50 an hour is not enough.
What do your coworkers need to improve and how could you work together better?
Ive never been to a company meeting and they could be a bit nicer and slack less
Communication! Kindness, compassion, empathy and friendliness. A certain coworker of mine is very degrading and rude to me...with proper education about empathy and mental health this could change.
Many of my coworkers are just extremely tired and in a bad mood. I prefer not talking to them.
Review from Sales Dept
What needs to change to make the company culture better?
Let the employees have a way to relax better and not punish them when they are sick.
They need to stop asking people to work 12 hours shifts. Others have a family and that should be respected.
Review from Sales Dept
What would you improve about your company's interview process?
Speak english and I terrier correctly
They have an interview even when they desperately need people.
Review from Sales Dept
What's going wrong and how can it be improved?
Food preparation. Classes for the grill. Presentation . Lear. English
We take too long when it comes to making the food, since sometimes we get swarmed by customers asking for their food as well as the online customers.
Emplyees are being overwirjed. No conpasion when we are tired
I just want my manager to be kinder to me and others.
Review from Sales Dept
What would you most like to see improved at your company?
There aren't any Outlook reviews of Pollo Tropical yet.
Be the first to contribute a review.