Pollo Tropical Competitors | Comparably
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Pollo Tropical
Pollo Tropical read more
EMPLOYEE
PARTICIPANTS
176
TOTAL
RATINGS
1182

Pollo Tropical Competitors

Pollo Tropical competitors include Chipotle, Boston Market, Fiesta Restaurant Group, Chick-fil-A and El Pollo Loco. Pollo Tropical ranks 4th in Gender Score on Comparably vs its competitors. See below how Pollo Tropical compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
5th
eNPS Rank
5th
Gender Rank
4th
Diversity Rank
5th
Product Quality
4th
NPS Rank
4th
Pricing Rank
5th
Customer Service
5th

See Pollo Tropical Culture vs Competitors:

Pollo Tropical Competitors
RankCompanyScore
1Chipotle73
2Boston Market70
3Fiesta Restaurant Group69
4Chick-fil-A64
5Pollo Tropical57
6El Pollo Loco53

Pollo Tropical Competitors at a Glance

CEO Ratings Comparison

Pollo Tropical's CEO Score Ranks 5th

126 Employees at Pollo Tropical rate Timothy Taft a 55 out of 100, which ranks them 5th below Chick-fil-A's CEO,Dan Cathy. Last rating was 2 months ago.

  1. 1st
    Frances Allen Boston Market's CEO
    Frances Allen
    Boston Market
    86
    out of 100

    82 Employees at Boston Market rate Frances Allen a 86 out of 100, which ranks them 1st out of Pollo Tropical's competitors. Last rating was months ago.

  2. 2nd
    Richard Stockinger Fiesta Restaurant Group's CEO
    Richard Stockinger
    Fiesta Restaurant Group
    76
    out of 100

    5 Employees at Fiesta Restaurant Group rate Richard Stockinger a 76 out of 100, which ranks them 2nd out of Pollo Tropical's competitors. Last rating was months ago.

  3. 3rd
    Scott Boatwright Chipotle's CEO
    Scott Boatwright
    Chipotle
    72
    out of 100

    546 Employees at Chipotle rate Scott Boatwright a 72 out of 100, which ranks them 3rd out of Pollo Tropical's competitors. Last rating was months ago.

  4. 4th
    Dan Cathy Chick-fil-A's CEO
    Dan Cathy
    Chick-fil-A
    65
    out of 100

    2663 Employees at Chick-fil-A rate Dan Cathy a 65 out of 100, which ranks them 4th out of Pollo Tropical's competitors. Last rating was 7 days ago.

  5. 5th
    Timothy Taft Pollo Tropical's CEO
    Timothy Taft
    Pollo Tropical
    55
    out of 100
  6. 6th
    Laurance Roberts El Pollo Loco's CEO
    Laurance Roberts
    El Pollo Loco
    52
    out of 100

    210 Employees at El Pollo Loco rate Laurance Roberts a 52 out of 100, which ranks them 6th out of Pollo Tropical's competitors. Last rating was 19 days ago.

CEO Ratings Comparison
RankCEOCompany Score
1Frances AllenBoston Market86
2Richard StockingerFiesta Restaurant Group76
3Scott BoatwrightChipotle72
4Dan CathyChick-fil-A65
5Timothy TaftPollo Tropical55
6Laurance RobertsEl Pollo Loco52
Product Quality Score Comparison

Pollo Tropical Ranks 4th in Product Quality Score

56 Customers rate Pollo Tropical's Product Quality Score a 3.1/5, which ranks it 4th against its competitors, below Fiesta Restaurant Group.

  1. 1st
    Chick-fil-A
    4.3 / 5
  2. 2nd
    Chipotle
    3.8 / 5
  3. 3rd
    Fiesta Restaurant Group
    3.2 / 5
  4. 4th
    Pollo Tropical
    3.1 / 5
  5. 5th
    El Pollo Loco
    2.7 / 5
  6. 6th
    Boston Market
    2 / 5
Product Quality Score Comparison
RankCompany Score
1Chick-fil-A87
2Chipotle76
3Fiesta Restaurant Group65
4Pollo Tropical62
5El Pollo Loco55
6Boston Market41
NPS Comparison

Pollo Tropical Ranks 4th in Net Promoter Score

63 Customers rate Pollo Tropical's Net Promoter Score a -10, which ranks it 4th against its competitors, below Chipotle. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Pollo Tropical to a friend?”.

  1. 1st
    Chick-fil-A
    55
  2. 2nd
    Fiesta Restaurant Group
    50
  3. 3rd
    Chipotle
    16
  4. 4th
    Pollo Tropical
    -10
  5. 5th
    El Pollo Loco
    -19
  6. 6th
    Boston Market
    -87
NPS Comparison
RankCompany Score
1Chick-fil-A55
2Fiesta Restaurant Group50
3Chipotle16
4Pollo Tropical-10
5El Pollo Loco-19
6Boston Market-87
Pricing Score Comparison

Pollo Tropical Ranks 5th in Pricing Score

53 Customers rate Pollo Tropical's Pricing Score a 2.9/5, which ranks it 5th against its competitors, below El Pollo Loco.

  1. 1st
    Chick-fil-A
    4.1 / 5
  2. 2nd
    Fiesta Restaurant Group
    3.6 / 5
  3. 3rd
    Chipotle
    3.5 / 5
  4. 4th
    El Pollo Loco
    3 / 5
  5. 5th
    Pollo Tropical
    2.9 / 5
  6. 6th
    Boston Market
    2.1 / 5
Pricing Score Comparison
RankCompany Score
1Chick-fil-A82
2Fiesta Restaurant Group73
3Chipotle70
4El Pollo Loco60
5Pollo Tropical59
6Boston Market43
Customer Service Comparison

Pollo Tropical Ranks 5th in Customer Service

51 Customers rate Pollo Tropical's Customer Service a 2.7/5, which ranks it 5th against its competitors, below El Pollo Loco.

  1. 1st
    Chick-fil-A
    4.3 / 5
  2. 2nd
    Chipotle
    3.6 / 5
  3. 3rd
    Fiesta Restaurant Group
    3.5 / 5
  4. 4th
    El Pollo Loco
    2.8 / 5
  5. 5th
    Pollo Tropical
    2.7 / 5
  6. 6th
    Boston Market
    1.7 / 5
Customer Service Comparison
RankCompany Score
1Chick-fil-A87
2Chipotle72
3Fiesta Restaurant Group71
4El Pollo Loco57
5Pollo Tropical55
6Boston Market35
Overall Culture Score Comparison

Pollo Tropical Ranks 5th in Overall Culture Score

176 Employees rate Pollo Tropical's Overall Culture a 57/100, which ranks it 5th against its competitors, below Chick-fil-A. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Chipotle
    73 / 100
  2. 2nd
    Boston Market
    70 / 100
  3. 3rd
    Fiesta Restaurant Group
    69 / 100
  4. 4th
    Chick-fil-A
    64 / 100
  5. 5th
    Pollo Tropical
    57 / 100
  6. 6th
    El Pollo Loco
    53 / 100
Overall Culture Score Comparison
RankCompany Score
1Chipotle73
2Boston Market70
3Fiesta Restaurant Group69
4Chick-fil-A64
5Pollo Tropical57
6El Pollo Loco53
eNPS Comparison

Pollo Tropical Ranks 5th in Employee Net Promoter Score

135 Employees rate Pollo Tropical's Employee Net Promoter Score a -36, which ranks it 5th against its competitors, below Chick-fil-A. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Pollo Tropical to a friend?”.

  1. 1st
    Boston Market
    16
  2. 2nd
    Chipotle
    15
  3. 3rd
    Fiesta Restaurant Group
    0
  4. 4th
    Chick-fil-A
    -21
  5. 5th
    Pollo Tropical
    -36
  6. 6th
    El Pollo Loco
    -48
eNPS Comparison
RankCompany eNPS
1Boston Market16
2Chipotle15
3Fiesta Restaurant Group0
4Chick-fil-A-21
5Pollo Tropical-36
6El Pollo Loco-48
Gender Score Comparison

Pollo Tropical Ranks 4th in Gender Score

11 Employees rate Pollo Tropical's Gender Score a 66/100, which ranks it 4th against its competitors, below Boston Market. The Gender Score tracks how positively women rate their experience at Pollo Tropical.

  1. 1st
    Chipotle
    74 / 100
  2. 2nd
    Chick-fil-A
    71 / 100
  3. 3rd
    Boston Market
    69 / 100
  4. 4th
    Pollo Tropical
    66 / 100
  5. 5th
    El Pollo Loco
    63 / 100
Gender Score Comparison
RankCompany Score
1Chipotle74
2Chick-fil-A71
3Boston Market69
4Pollo Tropical66
5El Pollo Loco63
Diversity Score Comparison

Pollo Tropical Ranks 5th in Diversity Score

11 Employees rate Pollo Tropical's Diversity Score a 64/100, which ranks it 5th against its competitors, below Chick-fil-A. The Diversity Score tracks how positively diverse employees rate their experience at Pollo Tropical.

  1. 1st
    Chipotle
    71 / 100
  2. 2nd
    Boston Market
    69 / 100
  3. 3rd
    Fiesta Restaurant Group
    67 / 100
  4. 4th
    Chick-fil-A
    65 / 100
  5. 5th
    Pollo Tropical
    64 / 100
  6. 6th
    El Pollo Loco
    59 / 100
Diversity Score Comparison
RankCompany Score
1Chipotle71
2Boston Market69
3Fiesta Restaurant Group67
4Chick-fil-A65
5Pollo Tropical64
6El Pollo Loco59

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