Pollo Tropical Company Culture
Pollo Tropical Culture
This score is derived from employee ratings & reviews2.6/5
Pollo Tropical's Overall Culture is rated D
Top Rated Culture Dimensions
Environment
C+Professional Development
C+Diversity
CGender
COffice Culture
C-Pollo Tropical CEO
Bottom 15%Bottom 15% of Similar Size Companies on Comparably
Timothy Taft
55 /100
See More
Diversity at Pollo Tropical
Bottom 40%Bottom 40% of Similar Size Companies on Comparably
C
Diverse employees at Pollo Tropical have rated Team, Environment, and Work Culture as the highest categories they have scored
Women at Pollo Tropical
Bottom 40%Bottom 40% of Similar Size Companies on Comparably
C
Women at Pollo Tropical have rated Team, Environment, and Work Culture as the highest categories they have scored
Pollo Tropical eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 25%Bottom 25% of Similar Size Companies on Comparably
Recommend to a Friend?
-36
Pollo Tropical employees are -36% more likely to recommend Pollo Tropical as a great place to work
| 27% | Promoters |
|---|---|
| 10% | Passives |
| 63% | Detractors |
Working at Pollo Tropical
Working at Pollo Tropical is rated below average by 176 employees, across various culture dimensions. Pollo Tropical employees rate Environment highest among all categories, and think that Compensation and Happiness have the most room for improvement, putting Pollo Tropical’s culture in the Bottom 20% compared to similar sized companies on Comparably. See below in detail how working at Pollo Tropical was rated by employees.
Overall Company Culture at Pollo Tropical
D
Overall Company Culture at Pollo Tropical is rated D
Last updated 2 months ago
Bottom
20%
Pollo Tropical ranks in the Bottom 20% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Pollo Tropical Employee Reviews
Out of 95 Pollo Tropical employee reviews, 62% were positive. The remaining 38% were constructive reviews with the goal of helping Pollo Tropical improve their work culture.
| Positive Reviews | 62% |
|---|---|
| Constructive Feedback | 38% |
Positive Reviews From Pollo Tropical Employees
- What is most positive about the culture and environment at your company?Nothing what meetings. Very unprofessional atmosphere
- What did you like most about the interview process?El momento donde cuestionan como resolveríamos algún inconveniente con alguno de los client
- What makes you most happy at work?Además de la comida que es deliciosa, el servicio al client
Constructive Feedback From Pollo Tropical Employees
- What would you improve about your company's interview process?Speak english and I terrier correctly
- What's going wrong and how can it be improved?Food preparation. Classes for the grill. Presentation . Lear. English
- Why do you feel undervalued and what would make you feel better about your compensation?The correct compensation if you have experience
Pollo Tropical Company Information
Pollo Tropical Company Overview
Pollo Tropical
Pollo Tropical Mission, Vision & Values
Pollo Tropical Mission Statement
Our Mission is to create customers who rave about us, employees who are loyal to us, and competitors who envy us.
Pollo Tropical Values
- Work as a Team
- Dream Big
- Get it Done
- Innovate
- Make a Difference
- Play Fair
| Headquarter | United States of America |
|---|---|
| Website | pollotropical.com |
Pollo Tropical Competitors
Pollo Tropical competitors include Chipotle, Boston Market, Fiesta Restaurant Group, and Chick-fil-A. Pollo Tropical ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Pollo Tropical compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Pollo Tropical Employees
176 employees at Pollo Tropical have reviewed Pollo Tropical across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 months ago.
Overall, the 176 Pollo Tropical employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Pollo Tropical are mostly dissatisfied with their total compensation at Pollo Tropical, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Pollo Tropical are mostly dissatisfied with their team. 176 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Pollo Tropical are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Pollo Tropical believe the environment at Pollo Tropical is positive. Most Participants believe the pace of work at Pollo Tropical is extremely fast. About 73% of the employees at Pollo Tropical work 8 hours or less, while 8% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Pollo Tropical are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Pollo Tropical - Employee Onboarding
The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Pollo Tropical KPIs and OKRs
At this moment no Pollo Tropical employees have provided insight into whether or not they clearly understand Pollo Tropical's KPIs and OKRs.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Pollo Tropical CEO & Leadership
Pollo Tropical CEO - Timothy Taft
55 /100
Timothy’s approval rate is lower compared to CEOs at similar sized companies, putting Timothy in the Bottom 15% of all CEOs of similar-sized companies on Comparably. Timothy Taft’s employees rank Pollo Tropical in the Top 50% for Environment, in the Top 50% for Professional Development, and in the Bottom 35% for Office Culture. Taft is generally unpopular with Pollo Tropical employees, but ranks especially low with employees in the Sales department, and by Hispanic or Latino employees and employees with 1 to 3 Years experience. However, Caucasian employees have a slightly more favorable view of the CEO. When compared to Pollo Tropical’s competitors, Timothy Taft ranks below both Chick-fil-A CEO Dan Cathy and Chipotle CEO Scott Boatwright.
Pollo Tropical Leadership
The Pollo Tropical Executive Team is rated a “D+” and led by CEO Timothy Taft, Director, Guest Relations Patty Lopez-Calleja, and Vice President, Marketing and Menu Planning Sandra Pascual
Timothy Taft CEO / President
Timothy Taft serves as the CEO / President of Pollo Tropical.
Patty Lopez-Calleja Director, Guest Relations
Patty Lopez-Calleja serves as the Director, Guest Relations of Pollo Tropical. Patty currently resides in the Miami/Fort... read more
Sandra Pascual Vice President, Marketing and Menu Planning
Sandra Pascual serves as the Vice President, Marketing and Menu Planning of Pollo Tropical. Sandra currently resides in... read more
Willie Romeo Vice President Restaurant Operations
Willie Romeo serves as the Vice President Restaurant Operations of Pollo Tropical. Willie currently resides in the... read more
Alex Garcia-Rivera VP Training and Development
Alex Garcia-Rivera serves as the VP Training and Development of Pollo Tropical. Alex currently resides in the Miami/Fort... read more
Pollo Tropical Salaries
How much does Pollo Tropical pay?
How much do people at Pollo Tropical get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Pollo Tropical is $113,005, or $54 per hour, while the estimated median salary is $114,163, or $54 per hour.
At Pollo Tropical, the highest paid job is a Corporate Counsel at $184,470 annually and the lowest is a Receptionist at $47,727 annually. Average Pollo Tropical salaries by department include: Finance at $88,012, Operations at $87,579, IT at $97,804, and Business Development at $115,136. Half of Pollo Tropical salaries are above $114,163.
59 employees at Pollo Tropical rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 178 ratings) while 57 employees at Pollo Tropical rank their Perks And Benefits in the Bottom 15% of similar sized companies in the US (based on 58 ratings).
Last updated 2 months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $67k | $67k | 1st Percentile |
17th Percentile $91k | $91k | 17th Percentile |
33rd Percentile $113k | $113k | 33rd Percentile |
50th Percentile $159k | $159k | 50th Percentile |
67th Percentile $223k | $223k | 67th Percentile |
83rd Percentile $239k | $239k | 83rd Percentile |
100th Percentile $281k | $281k | 100th Percentile |
$113,005*
Average Compensation
$114,163*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Pollo Tropical Salaries by Department
Diversity & Inclusion at Pollo Tropical
Diverse employees at Pollo Tropical score the company 64/100 across various culture categories, placing Pollo Tropical in the Bottom 40% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Pollo Tropical across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Pollo Tropical Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
Financial Benefits
- 401K / Retirement Plan
Pollo Tropical PTO
Pollo Tropical's PTO and Vacation policy typically gives 0-10 days off a year. Pollo Tropical's benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Pollo Tropical Careers
Pollo Tropical Jobs
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Frequently Asked Questions regarding Pollo Tropical
Who is the CEO of Pollo Tropical?
Pollo Tropical CEO is Timothy Taft, their score by employees is 55
What is Pollo Tropical eNPS?
The eNPS for Pollo Tropical is -36
What is the salary for Accountant in Pollo Tropical?
Accountant average salary in the US is 67k
What are the salaries in the Design in Pollo Tropical?
The average salaries for Design in Pollo Tropical is 100k
Who are Pollo Tropical competitors?
Pollo Tropical main competitors are Chipotle, Boston Market, Fiesta Restaurant Group, Chick-fil-A
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