100
NPS
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Portland Trail Blazers
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About Portland Trail Blazers' Brand
The Portland Trail Blazers is a professional NBA Franchise located in Portland
Brand at a Glance
10%
Customer Loyalty
4/5
Product Quality
3.5/5
Pricing
3.5/5
Customer Service
Portland Trail Blazers NPS
Portland Trail Blazers's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Portland Trail Blazers's customers would recommend using the product based on a scale of -100 to 100.
Portland Trail Blazers Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Portland Trail Blazers NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2020 100 | Nov 2020 | 100 |
Jan 2025 100 | Jan 2025 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Portland Trail Blazers Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Portland Trail Blazers users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Portland Trail Blazers Product Quality
4/5
Portland Trail Blazers has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Portland Trail Blazers' overall Product Quality score rated by its users and customers.
Portland Trail Blazers Product Information
Portland Trail Blazers’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://trailblazers.com
- Company Size
- 51-200 Employees
Portland Trail Blazers Pricing
Portland Trail Blazers ROI & Value For Money
3.5/5
Portland Trail Blazers has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Portland Trail Blazers' overall ROI score rated by its users and customers.
Portland Trail Blazers Customer Service
3.5/5
Portland Trail Blazers has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Portland Trail Blazers' overall Customer Service score rated by its users and customers.
About Portland Trail Blazers's Customer Service
Address
Portland, OR 97227
Website
http://trailblazers.com
Phone Number
+7 5037979600
Portland Trail Blazers as an Employer
4.3/5
Portland Trail Blazers has a 4.3/5 stars for its overall company culture rated by their employees
top
10%
Consumer vs. Employees
Portland Trail Blazers scored a 100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Portland Trail Blazers would recommend the brand to a friend. ENPS measures how likely Portland Trail Blazers employees would recommend working at Portland Trail Blazers to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
