34
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Post Acute Analytics
Marketing or Exec? Claim Your Free Account
About Post Acute Analytics' Brand
Post Acute Analytics provides a full suite of solutions that empower our clients to positively impact the Total Quality & Cost of Care. Through proprietary analytics, turnkey integration engine, and medical leadership, our solutions ensure that providers and payers can make real-time decisions that improve patient outcomes while reducing total cost of care.
Brand at a Glance
100%
Customer Loyalty
2.7/5
Product Quality
2.7/5
Pricing
2.7/5
Customer Service
Post Acute Analytics NPS
Post Acute Analytics's Net Promoter Score (NPS) is a 34 with 67% Promoters, 0% Passives, and 33% Detractors. Net Promoter Score tracks whether Post Acute Analytics's customers would recommend using the product based on a scale of -100 to 100.
Post Acute Analytics Overall NPS
| 67% | Promoters |
|---|---|
| 0% | Passives |
| 33% | Detractors |
Post Acute Analytics NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2022 100 | Dec 2022 | 100 |
Feb 2023 0 | Feb 2023 | 0 |
Mar 2025 33 | Mar 2025 | 33 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Post Acute Analytics Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Post Acute Analytics users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Post Acute Analytics Product Quality
2.7/5
Post Acute Analytics has an overall Product Quality score of 2.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Post Acute Analytics' overall Product Quality score rated by its users and customers.
Post Acute Analytics Product Information
Post Acute Analytics’s product quality score is a 2.7 out of 5 as rated by its users and customers.
- Website
- https://www.paanalytics.com
- Company Size
- 51-200 Employees
Industry
Tech
Healthcare
Post Acute Analytics Pricing
Post Acute Analytics ROI & Value For Money
2.7/5
Post Acute Analytics has a value for money and ROI score of 2.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Post Acute Analytics' overall ROI score rated by its users and customers.
Post Acute Analytics Customer Satisfaction (CSAT)
Post Acute Analytics Customer Satisfaction (CSAT) Score
67 / 100
Post Acute Analytics has an overall Customer Satisfaction score of 67 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
67%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
33%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Post Acute Analytics Customer Service
2.7/5
Post Acute Analytics has an overall Customer Service score of 2.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Post Acute Analytics' overall Customer Service score rated by its users and customers.
About Post Acute Analytics's Customer Service
Address
1760 S Stemmons Fwy, Lewisville, TX 75067
Website
https://www.paanalytics.com
Post Acute Analytics's Social Links
Post Acute Analytics as an Employer
4.7/5
Post Acute Analytics has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Post Acute Analytics scored a 34 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Post Acute Analytics would recommend the brand to a friend. ENPS measures how likely Post Acute Analytics employees would recommend working at Post Acute Analytics to a friend.
Net Promoter Score
34
NPS Score
| 67% | Promoters |
|---|---|
| 0% | Passive |
| 33% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
