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During the time of it being Care Here the absolute BEST. Since the takeover by Premise Health. Quantity OVER Quality. Corp. America. We have lost the feel of the employees really feeling appreciated and value. We are just another replaceable body. Care Here was so different and not like that at all
What is most positive about the culture and environment at your company?
Everyone in the office working together well, for the most part. Very understanding of needs and being okay with putting FAMILY first.
What's going wrong and how can it be improved?
So much. But I would say the number 2 things are putting quality over quantity and stop the busy work and just let us take care of things that truly need addressed.
Why do you feel undervalued and what would make you feel better about your compensation?
The compensation as far as hourly pay is fine, but that is set by the client we work for NOT premise health. They do not give us merit increases our client does. Benefits could be better.
What do your coworkers need to improve and how could you work together better?
Following protocols per policy so everyone can be on the same page. Making the patients schedule appts for things that need an appt schedule such as refilling controlled substance medications (esp when they have not been seen in the office in over three mths) Not just send a refill request.
What would you improve about your company's interview process?
I actually never interviewed with the new company, but I feel instead of using former care here employees to promote into job roles that need filled they just want to use premise health corp. employees and people that were original or new hires with Premise Health. Being a former care here emp hurt
What does the leadership team need to get better at?
Communication. Stop with the busy work that is not really needed. We are working for a computer now and not really the patient. So many things we have to do that does not need to be done just to make the computer happy. Takes time away from patient care at already very limited time appts.
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