-100
NPS
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PRN Ambulance
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About PRN Ambulance's Brand
PRN Ambulance is the leading interfacility medical transport provider in Los Angeles County
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
PRN Ambulance NPS
PRN Ambulance's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether PRN Ambulance's customers would recommend using the product based on a scale of -100 to 100.
PRN Ambulance Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
PRN Ambulance NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2023 -100 | Feb 2023 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
PRN Ambulance Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of PRN Ambulance users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
PRN Ambulance Product Quality
1.5/5
PRN Ambulance has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock PRN Ambulance's overall Product Quality score rated by its users and customers.
PRN Ambulance Product Information
PRN Ambulance’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://www.prnambulance.com/
- Company Size
- 201-500 Employees
PRN Ambulance Pricing
PRN Ambulance ROI & Value For Money
1.5/5
PRN Ambulance has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock PRN Ambulance's overall ROI score rated by its users and customers.
PRN Ambulance Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
100%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
PRN Ambulance Customer Service
1.5/5
PRN Ambulance has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock PRN Ambulance's overall Customer Service score rated by its users and customers.
About PRN Ambulance's Customer Service
Address
8928 Sepulveda Blvd., North Hills, CA
Website
http://www.prnambulance.com/
Phone Number
818-810-3600
PRN Ambulance as an Employer
3.9/5
PRN Ambulance has a 3.9/5 stars for its overall company culture rated by their employees
top
25%
Consumer vs. Employees
PRN Ambulance scored a -100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of PRN Ambulance would recommend the brand to a friend. ENPS measures how likely PRN Ambulance employees would recommend working at PRN Ambulance to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
