Prometric Technical Support Salaries in Baltimore, MD | Comparably
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Prometric Claimed Company
Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in more than 180 countries around the world. We have nearly three decades of experience working with clients of all sizes across a multitude of industry sectors to develop and deploy innovative test development and test administration solutions that address evolving market needs. As a result, we have the market expertise, organizational stability, and demonstrated capability to ensure the successful implementation, administration, and future growth of your testing program. read more
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Prometric Technical Support Salaries in Baltimore, MD

The average Prometric Technical Support in Baltimore, MD earns an estimated $66,171 annually, which includes an estimated base salary of $61,671 with a $4,500 bonus. Prometric's Technical Support compensation is $6,350 more than the US average for a Technical Support. Technical Support salaries at Prometric in Baltimore, MD can range from $57,000 - $73,000.

In Baltimore, MD, The Customer Support Department at Prometric earns $10,145 more on average than the Operations Department.

Last updated 4 months ago.

$22k
$33k
$44k
$55k
$101k
$149k
$192k
$66,171
Average Compensation
$61,671
avg. base
$4,500
avg. bonus

Technical Support Salaries at Prometric

In Baltimore, MD, Technical Supports earn $2,235 more than Technical Supports, and $15,367 less than Customer Service Managers.

Customer Service Manager
$82k*
Technical Support
$64k*
CS Rep
$59k*
* estimated salary

Compensation at Prometric by Department

In Baltimore, MD, The Customer Support Department averages $10,145 more than the Operations Department, and $1,118 less than the Business Development Department

Business Development
$75,488 Avg. total comp.
+$1k
Customer Support
$74,370 Avg. total comp.
Operations
$64,225 Avg. total comp.
-$10k

Technical Support Compensation by Gender (All Companies)

The average female Technical Support at companies similar size to Prometric reported making $64,530, while the average male Technical Support at similar sized companies reported making $71,820.

Technical Support Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Technical Support at companies similar size to Prometric reported making $82,174, while the average African American/Black Technical Support at similar sized companies reported making $56,235.

How Technical Supports at Prometric Rate Their Compensation

The majority of Technical Supports at Prometric believe they're not compensated fairly. 50% of Technical Supports at Prometric say they receive annual bonuses, and the majority (56%) are satisfied with their benefits. See more compensation ratings at Prometric

Do you believe you're paid fairly?
46% Yes
46
Does your company give annual bonuses?
50% Yes
50
Are you satisfied with your Benefits?
56% Yes
56

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