0
NPS
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PropertyForce
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About PropertyForce's Brand
PropertyForce is a progressive, team-oriented real estate investment firm headquartered in Hallandale Beach, FL.
Brand at a Glance
55%
Customer Loyalty
2.7/5
Product Quality
2.7/5
Pricing
2.7/5
Customer Service
PropertyForce NPS
PropertyForce's Net Promoter Score (NPS) is a 0 with 50% Promoters, 0% Passives, and 50% Detractors. Net Promoter Score tracks whether PropertyForce's customers would recommend using the product based on a scale of -100 to 100.
PropertyForce Overall NPS
| 50% | Promoters |
|---|---|
| 0% | Passives |
| 50% | Detractors |
PropertyForce NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2021 100 | Apr 2021 | 100 |
Oct 2021 0 | Oct 2021 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
PropertyForce Customer Loyalty
55%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
55% of PropertyForce users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
PropertyForce Product Quality
2.7/5
PropertyForce has an overall Product Quality score of 2.7 out of 5 stars rated by its users and customers.
Sign Up to unlock PropertyForce's overall Product Quality score rated by its users and customers.
PropertyForce Product Information
PropertyForce’s product quality score is a 2.7 out of 5 as rated by its users and customers.
- Website
- http://propertyforce.com
- Company Size
- 11-50 Employees
Industry
Real Estate
PropertyForce Pricing
PropertyForce ROI & Value For Money
2.7/5
PropertyForce has a value for money and ROI score of 2.7 out of 5 stars rated by its users and customers.
Sign Up to unlock PropertyForce's overall ROI score rated by its users and customers.
PropertyForce Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
PropertyForce Customer Service
2.7/5
PropertyForce has an overall Customer Service score of 2.7 out of 5 stars rated by its users and customers.
Sign Up to unlock PropertyForce's overall Customer Service score rated by its users and customers.
About PropertyForce's Customer Service
Address
800 Silks Run Ste. 2330, Hallandale, FL 33009
Website
http://propertyforce.com
Phone Number
9544954631
PropertyForce's Social Links
PropertyForce as an Employer
4.3/5
PropertyForce has a 4.3/5 stars for its overall company culture rated by their employees
top
25%
Consumer vs. Employees
PropertyForce scored a 0 for Net Promoter Score and a 60 for Employee Net Promoter Score. NPS gauges how likely a customer of PropertyForce would recommend the brand to a friend. ENPS measures how likely PropertyForce employees would recommend working at PropertyForce to a friend.
Net Promoter Score
0
NPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
60
eNPS Score
| 80% | Promoters |
|---|---|
| 0% | Passive |
| 20% | Detractors |
