Provident Bank Competitors | Comparably
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Provident Bank
Provident Financial Holdings, Inc. (Provident) is a holding company for Provident Savings Bank, F.S.B. (the Bank). read more
EMPLOYEE
PARTICIPANTS
8
TOTAL
RATINGS
137

Provident Bank Competitors

Provident Bank competitors include Capital One and Investors Bancorp. Provident Bank ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Provident Bank compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
2nd
eNPS Rank
1st
Gender Rank
N/A
Diversity Rank
N/A
Product Quality
1st
NPS Rank
1st
Pricing Rank
2nd
Customer Service
1st

See Provident Bank Culture vs Competitors:

Provident Bank Competitors
RankCompanyScore
1Provident Bank73
2Capital One72
3Investors Bancorp65
CEO Ratings Comparison

Provident Bank's CEO Score Ranks 2nd

8 Employees at Provident Bank rate David Mansfield a 79 out of 100, which ranks them 2nd below Capital One's CEO,Richard Fairbank. Last rating was months ago.

  1. 1st
    Richard Fairbank Capital One's CEO
    Richard Fairbank
    Capital One
    80
    out of 100

    282 Employees at Capital One rate Richard Fairbank a 80 out of 100, which ranks them 1st out of Provident Bank's competitors. Last rating was months ago.

  2. 2nd
    David Mansfield Provident Bank's CEO
    David Mansfield
    Provident Bank
    79
    out of 100
  3. 3rd
    Kevin Cummings Investors Bancorp's CEO
    Kevin Cummings
    Investors Bancorp
    68
    out of 100

    6 Employees at Investors Bancorp rate Kevin Cummings a 68 out of 100, which ranks them 3rd out of Provident Bank's competitors. Last rating was months ago.

CEO Ratings Comparison
RankCEOCompany Score
1Richard FairbankCapital One80
2David MansfieldProvident Bank79
3Kevin CummingsInvestors Bancorp68
Product Quality Score Comparison

Provident Bank Ranks 1st in Product Quality Score

4 Customers rate Provident Bank's Product Quality Score a 2.5/5, which ranks it 1st against its competitors.

  1. 1st
    Provident Bank
    2.5 / 5
  2. 2nd
    Capital One
    2.3 / 5
  3. 3rd
    Investors Bancorp
    2.2 / 5
Product Quality Score Comparison
RankCompany Score
1Provident Bank50
2Capital One47
3Investors Bancorp45
NPS Comparison

Provident Bank Ranks 1st in Net Promoter Score

5 Customers rate Provident Bank's Net Promoter Score a -20, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Provident Bank to a friend?”.

  1. 1st
    Provident Bank
    -20
  2. 2nd
    Capital One
    -41
  3. 3rd
    Investors Bancorp
    -50
NPS Comparison
RankCompany Score
1Provident Bank-20
2Capital One-41
3Investors Bancorp-50
Pricing Score Comparison

Provident Bank Ranks 2nd in Pricing Score

4 Customers rate Provident Bank's Pricing Score a 2.4/5, which ranks it 2nd against its competitors, below Investors Bancorp.

  1. 1st
    Investors Bancorp
    2.7 / 5
  2. 2nd
    Provident Bank
    2.4 / 5
  3. 3rd
    Capital One
    2.1 / 5
Pricing Score Comparison
RankCompany Score
1Investors Bancorp55
2Provident Bank48
3Capital One43
Customer Service Comparison

Provident Bank Ranks 1st in Customer Service

3 Customers rate Provident Bank's Customer Service a 2.6/5, which ranks it 1st against its competitors.

  1. 1st
    Provident Bank
    2.6 / 5
  2. 2nd
    Investors Bancorp
    2.4 / 5
  3. 3rd
    Capital One
    2 / 5
Customer Service Comparison
RankCompany Score
1Provident Bank53
2Investors Bancorp48
3Capital One40
Overall Culture Score Comparison

Provident Bank Ranks 1st in Overall Culture Score

8 Employees rate Provident Bank's Overall Culture a 73/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Provident Bank
    73 / 100
  2. 2nd
    Capital One
    72 / 100
  3. 3rd
    Investors Bancorp
    65 / 100
Overall Culture Score Comparison
RankCompany Score
1Provident Bank73
2Capital One72
3Investors Bancorp65
eNPS Comparison

Provident Bank Ranks 1st in Employee Net Promoter Score

8 Employees rate Provident Bank's Employee Net Promoter Score a 36, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Provident Bank to a friend?”.

  1. 1st
    Provident Bank
    36
  2. 2nd
    Capital One
    25
  3. 3rd
    Investors Bancorp
    -34
eNPS Comparison
RankCompany eNPS
1Provident Bank36
2Capital One25
3Investors Bancorp-34
Gender Score Comparison
Not Enough Ratings To Rank Provident Bank
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Diversity Score Comparison
Not Enough Ratings To Rank Provident Bank
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