Capital One vs Provident Bank | Comparably
Comparably
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Capital One Claimed Company
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EMPLOYEE
PARTICIPANTS
315
TOTAL
RATINGS
5652
Provident Bank
EMPLOYEE
PARTICIPANTS
8
TOTAL
RATINGS
137

Capital One vs Provident Bank

Compare Capital One versus Provident Bank for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 315 employees and customers of Capital One and 8 employees and customers of Provident Bank.

Capital One

Capital One's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Capital One. Their current market cap is $54.69B.

Provident Bank

Provident Bank's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Provident Bank. Their current market cap is $125.77M.

2.3/5
Product Quality
2.5/5
2.1/5
Pricing
2.4/5
2/5
Customer Service
2.6/5
-41
NPS Score
24%Promoters
11%Passive
65%Detractors
-20
NPS Score
40%Promoters
0%Passive
60%Detractors

Net Promoter Score
Winner by 21

See how Capital One compares to its competitors

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See how Provident Bank compares to its competitors

Entegra Financial Corp.
Investors Bancorp
Merchants Bancshares
Peoples Bancorp
Santander Bank
Td Bank

Working at Capital One vs Working at Provident Bank

Richard Fairbank Capital One's CEO
80 / 100

CEO Rating
Winner by 1%

David Mansfield Provident Bank's CEO
David Mansfield
79 / 100

CEO Rating

Capital One

Capital One doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Provident Bank

Employees at Provident Bank rate their CEO, David Mansfield, 79/100. This score is 1% lower than the scores of Capital One's CEO, Richard Fairbank.

CEO Score 80
CEO Score
CEO Score 79
Overall Culture 72
Overall Culture
Overall Culture 73
25
eNPS
36
Gender Score 74
Gender Score
Gender Score N/A
Diversity Score 71
Diversity Score
Diversity Score N/A
Perk And Benefits 85
Perk And Benefits
Perk And Benefits 65
Professional Dev. 59
Professional Dev.
Professional Dev. N/A

Overall Culture at Capital One vs Provident Bank

72
/ 100
Capital One

Employees at Capital One rate their Overall Culture a 72/100, with Admin and Business Development as the two departments that rate their experience the highest.

73
/ 100
Provident Bank

Employees at Provident Bank rate their Overall Culture a /100.

Overall Culture
Winner by 1%

  • Capital One72
  • Provident Bank

Employee Net Promoter Score at Capital One vs Provident Bank

25
eNPS
Capital One
116 Promoters 48%
68 Passives 29%
56 Detractors 23%
36
eNPS
Provident Bank
4 Promoters 49%
3 Passives 38%
1 Detractors 13%

Employee Net Promoter Score
Winner by %

  • Capital One25
  • Provident Bank

Gender Score at Capital One vs Provident Bank

74
/ 100
Capital One

Employees at Capital One rate their Gender Score a 74/100, with Operations and Admin as the two departments that rate their experience the highest.

Gender Score
Winner

0
/ 100
Provident Bank

Provident Bank doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

  • Capital One74

Diversity Score at Capital One vs Provident Bank

71
/ 100
Capital One

Employees at Capital One rate their Diversity Score a 71/100, with HR and Sales as the two departments that rate their experience the highest.

Diversity Score
Winner

0
/ 100
Provident Bank

Provident Bank doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

  • Capital One71

Perk and Benefits Score at Capital One vs Provident Bank

85
/ 100
Capital One

Employees at Capital One rate their Perk and Benefits Score a 85/100, with Communications and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 20%

65
/ 100
Provident Bank

Employees at Provident Bank rate their Perk and Benefits Score a /100.

  • Capital One85
  • Provident Bank

Professional Development Score at Capital One vs Provident Bank

59
/ 100
Capital One

Employees at Capital One rate their Professional Development Score a 59/100, with Finance and IT as the two departments that rate their experience the highest.

Professional Development Score
Winner

0
/ 100
Provident Bank

Provident Bank doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

  • Capital One59

Leadership Culture Ratings vs Provident Bank

Capital One
73 / 100

Leadership Culture Ratings vs Provident Bank
Winner by 6%

Provident Bank
67 / 100

Capital One rates % higher than Provident Bank on Leadership Culture Ratings vs Provident Bank Ratings based on looking at 1372 ratings from employees of the two companies. Ratings come from the answers to questions like "Do Your Company Leaders Do What They Should to Retain You as an Employee?" and "How would you rate your executive team?".

  • Capital One73
  • Provident Bank

Compensation Culture Ratings vs Provident Bank

Capital One
79 / 100

Compensation Culture Ratings vs Provident Bank
Winner by 17%

Provident Bank
62 / 100

Capital One rates % higher than Provident Bank on Compensation Culture Ratings vs Provident Bank Ratings based on looking at 880 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "Do you believe you're paid fairly?".

  • Capital One79
  • Provident Bank

Team Culture Ratings vs Provident Bank

Capital One
73 / 100
Provident Bank
84 / 100

Capital One rates % lower than Provident Bank on Team Culture Ratings vs Provident Bank Ratings based on looking at 742 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "Does Your Boss Hurt Your Company Culture?".

  • Capital One73
  • Provident Bank

Environment Culture Ratings vs Provident Bank

Capital One
71 / 100
Provident Bank
74 / 100

Capital One rates % lower than Provident Bank on Environment Culture Ratings vs Provident Bank Ratings based on looking at 845 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "What % of the time are you bored at work?".

  • Capital One71
  • Provident Bank

Sentiment Culture Ratings vs Provident Bank

Capital One
76 / 100

Sentiment Culture Ratings vs Provident Bank
Winner by 10%

Provident Bank
66 / 100

Capital One rates % higher than Provident Bank on Sentiment Culture Ratings vs Provident Bank Ratings based on looking at 678 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "How do your customers perceive your company?".

  • Capital One76
  • Provident Bank

See how Capital One compares to its competitors

See how Provident Bank compares to its competitors