-100
NPS
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Qu Biologics Inc.
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About Qu Biologics Inc. Brand
Qu Biologics develops site specific immunomodulators that aim to restore the body's innate immune system to treat cancer.
Qu Biologics Inc. NPS
Qu Biologics Inc.'s Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Qu Biologics Inc.'s customers would recommend using the product based on a scale of -100 to 100.
Qu Biologics Inc. Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Qu Biologics Inc. NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2022 -100 | May 2022 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Consumer vs. Employees
Qu Biologics Inc. scored a -100 for Net Promoter Score and a -50 for Employee Net Promoter Score. NPS gauges how likely a customer of Qu Biologics Inc. would recommend the brand to a friend. ENPS measures how likely Qu Biologics Inc. employees would recommend working at Qu Biologics Inc. to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-50
eNPS Score
| 0% | Promoters |
|---|---|
| 50% | Passive |
| 50% | Detractors |
