Qumu NPS & Customer Reviews | Comparably
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About Qumu's Brand

Qumu (Nasdaq: QUMU) is the leading provider of best-in-class tools to create, manage, secure, distribute and measure the success of live and on-demand video for the enterprise. Backed by the most trusted and experienced team in the industry, the Qumu platform enables global organizations to drive employee engagement, increase access to video, and modernize the workplace by providing a more efficient and effective way to share knowledge.

Qumu NPS

Qumu's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Qumu's customers would recommend using the product based on a scale of -100 to 100.

Qumu Overall NPS

-100
NPS
0%Promoters
0%Passives
100%Detractors
Qumu Overall NPS

Qumu NPS Trend

-100
-50
0
50
100
Jul 2026
-100
Jul 2026-100

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Qumu as an Employer

4.2/5

Qumu has a 4.2/5 stars for its overall company culture rated by their employees

  Qumu CEO
top
5%
CEO of Qumu

In the Top 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Qumu scored a -100 for Net Promoter Score and a 66 for Employee Net Promoter Score. NPS gauges how likely a customer of Qumu would recommend the brand to a friend. ENPS measures how likely Qumu employees would recommend working at Qumu to a friend.

Net Promoter Score

-100
NPS Score
0%Promoters
0%Passive
100%Detractors

Employee Net Promoter Score

66
eNPS Score
83%Promoters
0%Passive
17%Detractors

Global Ranking Snapshot

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