Radial Employee Reviews
Out of 184 Radial employee reviews, 75% were positive. The remaining 25% were constructive reviews with the goal of helping Radial improve their work culture. The Customer Support team, with 78% positive reviews, reports the best experience at Radial compared to all other departments at the company. The Operations team offered the most constructive feedback, with 38% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Everything theyre so lazy all they do is sit down in front of a fan all day long horrible worst leadership ive ever seen
Everything. Leadership and delivery of remarks.
Better atention more respect share work
It is too late because the whites that are in place will continue the trend of not respecting black people.
Review from Operations Dept
Nobody cares about the workers!! We are talked to ad though we have no brain and are beneath them.
Why do you feel undervalued and what would make you feel better about your compensation?
Maybe if the pay was better and the traing was better.
I wasnt appreciated enough got black balled while i was there. They didnt even give me a chance to explain my side of the story
A livable wage would make me feel better about my compensation.
Extremely undervalued and peak pay since we're working so much more
Undervalued because nothing has changed like they promised. I'd feel better if they didn't take $3 dollars off our pay.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Just do better you failed your customer service employees
Review from Customer Support Dept
If with learning new matter.
They need to have a sense of urgency and understand the job at a deeper level
It is not going to happen because blacks are not treated fairly.
Review from Operations Dept
They need to care about the quality of the job and the product they send out to the customer.
What needs to change to make the company culture better?
Upper management to start caring and listening to what we need changed for us to be a more productive team.
Review from Operations Dept
They need black leaders because most of the workers are black.
Review from Operations Dept
Care about the workers and not how much money the big wigs can make off of us by cutting our pay every year.
Review from Operations Dept
What would you improve about your company's interview process?
They need to be more of an guidelines and regulations of what the company expects how can anyone learn anything in 1 day
Post the jobs that are available. So we have a chance to interview
Review from Customer Support Dept
The best way to improve the interviewing process is to explain what the job consists of and do better drug screening
Review from Product Dept
What's going wrong and how can it be improved?
Everything needs to improve from management to the employees
We need better training in all departments, need leads and supervisors to know and understand their role for the company and for upper management to listen to the employees bc we're the one's who are out there every day so it would make sense for them to listen to our needs.
Review from Operations Dept
Management again, unfairness, discrimination, leaking medical info while on leave to others
need to pay your people better and we need to be treated like equals
Review from Customer Support Dept
pay, hours, management, caring, and pay
Review from Sales Dept
What would you most like to see improved at your company?
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