-26
NPS
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Reborn Cabinets Inc.
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About Reborn Cabinets Inc. Brand
Reborn Cabinets is a family-owned and operated Kitchen and Bathroom remodeler based in Anaheim.
Brand at a Glance
58%
Customer Loyalty
2.6/5
Product Quality
2.6/5
Pricing
2.4/5
Customer Service
Reborn Cabinets Inc. NPS
Reborn Cabinets Inc.'s Net Promoter Score (NPS) is a -26 with 37% Promoters, 0% Passives, and 63% Detractors. Net Promoter Score tracks whether Reborn Cabinets Inc.'s customers would recommend using the product based on a scale of -100 to 100.
Reborn Cabinets Inc. Overall NPS
| 37% | Promoters |
|---|---|
| 0% | Passives |
| 63% | Detractors |
Reborn Cabinets Inc. NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2022 0 | Apr 2022 | 0 |
Jun 2022 -33 | Jun 2022 | -33 |
Sep 2023 0 | Sep 2023 | 0 |
Oct 2023 20 | Oct 2023 | 20 |
Nov 2023 0 | Nov 2023 | 0 |
Oct 2024 -15 | Oct 2024 | -15 |
Nov 2025 -25 | Nov 2025 | -25 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Reborn Cabinets Inc. NPS by Gender
Reborn Cabinets Inc.'s NPS was rated -34 by Female customers on Comparably.
Female
-34
Reborn Cabinets Inc.'s NPS was rated -34 by Female customers on Comparably.
33%
Promoters
0%
Passives
67%
Detractors
Male
N/A
Reborn Cabinets Inc.'s NPS is not yet rated by Male customers.
0%
Promoters
0%
Passives
0%
Detractors
Reborn Cabinets Inc. NPS by Age
Reborn Cabinets Inc.'s NPS was rated -34 points by customers ages 66+ on Comparably.
Reborn Cabinets Inc. Customer Loyalty
58%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
58% of Reborn Cabinets Inc. users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Reborn Cabinets Inc. Customer Loyalty Score by Gender
Reborn Cabinets Inc.'s Customer Loyalty score was rated 70 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Reborn Cabinets Inc..
Female
70%
Yes
Male
N/A
Yes
Reborn Cabinets Inc. Customer Loyalty Score by Age
Reborn Cabinets Inc.'s Customer Loyalty score was rated 70% by customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Reborn Cabinets Inc..
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
66+ 70% | 66+ | 70% |
Reborn Cabinets Inc. Product Quality
2.6/5
Reborn Cabinets Inc. has an overall Product Quality score of 2.6 out of 5 stars rated by its users and customers.
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Reborn Cabinets Inc. Product Information
Reborn Cabinets Inc.’s product quality score is a 2.6 out of 5 as rated by its users and customers.
- Company Size
- 201-500 Employees
Industry
Manufacturing
Quick Insights into Reborn Cabinets Inc. Product Quality
Reborn Cabinets Inc.'s Product Quality score was rated highest by customers ages 66+.
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Ranked Reborn Cabinets Inc. Product Quality the Highest
Reborn Cabinets Inc. Product Quality Score by Gender
Reborn Cabinets Inc.'s Product Quality score was rated 3.3 by Female customers on Comparably.
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Female
3.3/5
Male
N/A
Reborn Cabinets Inc. Product Quality Score by Age
Reborn Cabinets Inc.'s Product Quality score was rated 3.3 stars by customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Reborn Cabinets Inc..
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
66+ 3.3 | 66+ | 3.3 |
Reborn Cabinets Inc. Pricing
Reborn Cabinets Inc. ROI & Value For Money
2.6/5
Reborn Cabinets Inc. has a value for money and ROI score of 2.6 out of 5 stars rated by its users and customers.
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Quick Insights into Reborn Cabinets Inc. ROI
Reborn Cabinets Inc.'s ROI score was rated highest by customers ages 66+.
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Ranked Reborn Cabinets Inc. ROI the Highest
Reborn Cabinets Inc. ROI Score by Gender
Reborn Cabinets Inc.'s ROI score was rated 2.3 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Reborn Cabinets Inc..
Female
2.3/5
Male
N/A
Reborn Cabinets Inc. ROI Score by Age
Reborn Cabinets Inc.'s ROI score was rated 2.3 stars by customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Reborn Cabinets Inc..
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
66+ 2.3 | 66+ | 2.3 |
Reborn Cabinets Inc. Customer Satisfaction (CSAT)
Reborn Cabinets Inc. Customer Satisfaction (CSAT) Score
25 / 100
Reborn Cabinets Inc. has an overall Customer Satisfaction score of 25 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
25%
Satisfied
0%
Neither Satisfied nor Dissatisfied
13%
Dissatisfied
12%
Very Dissatisfied
50%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Reborn Cabinets Inc. Customer Satisfaction
Reborn Cabinets Inc.'s Customer Satisfaction score was rated highest by customers ages 66+.
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Ranked Reborn Cabinets Inc. Customer Satisfaction the Highest
Reborn Cabinets Inc. Customer Satisfaction Score by Gender
Reborn Cabinets Inc.'s Customer Satisfaction score was rated 33 by Female customers on Comparably.
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33 / 100
FemaleVery Satisfied | 33% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 34% | |
Dissatisfied | 0% | |
Very Dissatisfied | 33% |
Reborn Cabinets Inc. Customer Satisfaction Score by Age
Reborn Cabinets Inc.'s Customer Satisfaction score was rated 33 points by customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Reborn Cabinets Inc..
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100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 66+ | 33% |
Reborn Cabinets Inc. Customer Service
2.4/5
Reborn Cabinets Inc. has an overall Customer Service score of 2.4 out of 5 stars rated by its users and customers.
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About Reborn Cabinets Inc.'s Customer Service
Address
2981 E. La Palma Ave., Anaheim, CA 92806
Website
http://www.reborncabinets.com
Phone Number
888-2-REBORN
Quick Insights into Reborn Cabinets Inc. Customer Service
Reborn Cabinets Inc.'s Customer Service score was rated highest by customers ages 66+.
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Ranked Reborn Cabinets Inc. Customer Service the Highest
Reborn Cabinets Inc. Customer Service Score by Gender
Reborn Cabinets Inc.'s Customer Service score was rated 2 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Reborn Cabinets Inc..
Female
2/5
Male
N/A
Reborn Cabinets Inc. Customer Service Score by Age
Reborn Cabinets Inc.'s Customer Service score was rated 2 stars by customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Reborn Cabinets Inc..
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
66+ 2 | 66+ | 2 |
Reborn Cabinets Inc. as an Employer
4.2/5
Reborn Cabinets Inc. has a 4.2/5 stars for its overall company culture rated by their employees
top
50%
Consumer vs. Employees
Reborn Cabinets Inc. scored a -26 for Net Promoter Score and a -12 for Employee Net Promoter Score. NPS gauges how likely a customer of Reborn Cabinets Inc. would recommend the brand to a friend. ENPS measures how likely Reborn Cabinets Inc. employees would recommend working at Reborn Cabinets Inc. to a friend.
Net Promoter Score
-26
NPS Score
| 37% | Promoters |
|---|---|
| 0% | Passive |
| 63% | Detractors |
Employee Net Promoter Score
-12
eNPS Score
| 44% | Promoters |
|---|---|
| 0% | Passive |
| 56% | Detractors |
