Red Roof Inns Employee Reviews
Out of 125 Red Roof Inns employee reviews, 55% were positive. The remaining 45% were constructive reviews with the goal of helping Red Roof Inns improve their work culture. The Customer Support team, with 62% positive reviews, reports the best experience at Red Roof Inns compared to all other departments at the company.
What does the leadership team need to get better at?
Better Communicaton, with new employees
Customer service, how to talk to other employees when being disciplined or just in general, leadership skills, helping with issues instead of making you feel stupid or incompetent, stop belittling, stop making employees do the managers job
A leader a real person who's worked in the position before
Honesty integrity fairness organization responsibility
All new staff not street people.
Why do you feel undervalued and what would make you feel better about your compensation?
That's the problem , is I still have not gotten paid. 0ay day was a week and a half ago
I feel undervalued because when an employee up and quit I covered all those shifts. I was working 12 to 16 hour days six days a week when an employee quit. I did this for months. when we got a new employee and I Went back to 80 hours. I still got no raise.. Also, someone else got promoted over me
I felt very underappreciated cause I did nothing wrong to deserve what she did to me
Review from Customer Support Dept
I feel like they do not appreciate the hard work an dedication
There is no compensatory program in place& upper mgr has adopted the attitude of we are franchise& corporate can't make us offer anything so we won't. Recognize skill,experience,dedication,education& success& compensate duly instead of giving new hires with none of these traits same or more pay
What do your coworkers need to improve and how could you work together better?
Yes, they don't have patience
More and professional staff please
Communication . Definitely. Overall manorisms
Get educated,learn company standards& dedicate yourself to providing quality product& experience to every single guest that occupies your property. Your face is on your rooms& redroofs name is on the property so represent as how you wish to be viewed by all.Pride in your work& quality of your place
How they talk and treat people
What needs to change to make the company culture better?
Better general manger who likes to help people
The management and some staff members
All new staff The ones I work with steal and lie the maintenance guy is the worst he could stop sleeping with the day lady making her cry all the time an stop making violent threats to consumers that I have to clean up or lie about
Change of property managment or give use the right stuff to clean with and have enough stuff to dress the rooms with out having to do the night peoples work in the day time because we dont have enough towels and sheets for all the rooms with out having to do wash.
What would you improve about your company's interview process?
Hire new people. To do the job
They need to change up top ones who will enforce proper work environment
Review from Customer Support Dept
Actually do an interview face to face
What's going wrong and how can it be improved?
The whole management team is terrible. Need to start from the ground up
They got a click and half way do the work enough to get by and they protect that
Review from Customer Support Dept
they need new employees period and all employees should have to take drug test.
Extremely poor management due to Napoleon complex& dire need to be needed& unquestioned even with sheer lack of experience& unfamiliarity with protocols& standards,whether it's interpersonal,sanitary,applied standards,historical trends or employee input&experienced suggestions.Degrading to feel boss
The rooms are filthy and needs more attention.
What would you most like to see improved at your company?
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