-100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Reliant Funding
Marketing or Exec? Claim Your Free Account
About Reliant Funding's Brand
Since 2008, Reliant Funding has had an uncompromising commitment to providing the funds you need with the service you deserve. We have been recognized on the Inc 5000 list for seven consecutive years. Our focus is to work hard for small business owners to get the fixed cost capital they need for growth.
Brand at a Glance
100%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Reliant Funding NPS
Reliant Funding's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Reliant Funding's customers would recommend using the product based on a scale of -100 to 100.
Reliant Funding Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Reliant Funding NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2026 -100 | May 2026 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Reliant Funding Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Reliant Funding users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Reliant Funding Product Quality
1.5/5
Reliant Funding has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Reliant Funding's overall Product Quality score rated by its users and customers.
Reliant Funding Product Information
Reliant Funding’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Company Size
- 51-200 Employees
Industry
Banking and Financial Services
Reliant Funding Pricing
Reliant Funding ROI & Value For Money
1.5/5
Reliant Funding has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Reliant Funding's overall ROI score rated by its users and customers.
Reliant Funding Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Reliant Funding Customer Service
1.5/5
Reliant Funding has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Reliant Funding's overall Customer Service score rated by its users and customers.
About Reliant Funding's Customer Service
Address
9540 Towne Centre Dr, St# 200, San Diego, CA 92121
Website
https://www.reliantfunding.com
Phone Number
8587680047
Reliant Funding as an Employer
4.2/5
Reliant Funding has a 4.2/5 stars for its overall company culture rated by their employees
top
10%
Consumer vs. Employees
Reliant Funding scored a -100 for Net Promoter Score and a 50 for Employee Net Promoter Score. NPS gauges how likely a customer of Reliant Funding would recommend the brand to a friend. ENPS measures how likely Reliant Funding employees would recommend working at Reliant Funding to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
50
eNPS Score
| 75% | Promoters |
|---|---|
| 0% | Passive |
| 25% | Detractors |
