-100
NPS
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Rent A Wheel / Rent A Tire
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About Rent A Wheel / Rent A Tire's Brand
Brand at a Glance
50%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Rent A Wheel / Rent A Tire NPS
Rent A Wheel / Rent A Tire's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Rent A Wheel / Rent A Tire's customers would recommend using the product based on a scale of -100 to 100.
Rent A Wheel / Rent A Tire Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Rent A Wheel / Rent A Tire NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2020 -100 | May 2020 | -100 |
Jul 2020 -100 | Jul 2020 | -100 |
Nov 2021 -100 | Nov 2021 | -100 |
Apr 2022 -100 | Apr 2022 | -100 |
May 2022 -100 | May 2022 | -100 |
Feb 2024 -100 | Feb 2024 | -100 |
Nov 2024 -100 | Nov 2024 | -100 |
Jan 2025 -100 | Jan 2025 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Rent A Wheel / Rent A Tire NPS by Gender
Rent A Wheel / Rent A Tire's NPS was rated -100 by Female customers on Comparably.
Female
-100
Rent A Wheel / Rent A Tire's NPS was rated -100 by Female customers on Comparably.
0%
Promoters
0%
Passives
100%
Detractors
Male
N/A
Rent A Wheel / Rent A Tire's NPS is not yet rated by Male customers.
0%
Promoters
0%
Passives
0%
Detractors
Rent A Wheel / Rent A Tire NPS by Ethnicity
Rent A Wheel / Rent A Tire's NPS was rated -100 points by Hispanic or Latino customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Hispanic or Latino -100 | Hispanic or Latino | -100 |
Rent A Wheel / Rent A Tire NPS by Age
Rent A Wheel / Rent A Tire's NPS was rated -100 points by customers ages 18-25 on Comparably.
Rent A Wheel / Rent A Tire NPS by Usage
Rent A Wheel / Rent A Tire's NPS was rated -100 points by customers who have used Rent A Wheel / Rent A Tire's products/services for Less than 1 Year.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -100 | Less than 1 Year | -100 |
Rent A Wheel / Rent A Tire Customer Reviews
Out of the 2 Rent A Wheel / Rent A Tire customer reviews 0 were positive and 2 were constructive. Rent A Wheel / Rent A Tire customer reviews reflect that all customers expect a better service or product from the company and believe there is room for improvement.
Rent A Wheel / Rent A Tire Customer Loyalty
50%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
50% of Rent A Wheel / Rent A Tire users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Rent A Wheel / Rent A Tire Customer Loyalty Score by Gender
Rent A Wheel / Rent A Tire's Customer Loyalty score was rated 55 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Rent A Wheel / Rent A Tire.
Female
55%
Yes
Male
N/A
Yes
Rent A Wheel / Rent A Tire Customer Loyalty Score by Ethnicity
Rent A Wheel / Rent A Tire's Customer Loyalty score was rated 40% by Hispanic or Latino customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Rent A Wheel / Rent A Tire.
40
out of 100
Hispanic or Latino
Rent A Wheel / Rent A Tire Customer Loyalty Score by Age
Rent A Wheel / Rent A Tire's Customer Loyalty score was rated 40% by customers ages 18-25 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Rent A Wheel / Rent A Tire.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 40% | 18-25 | 40% |
Rent A Wheel / Rent A Tire Customer Loyalty Score by Usage
Rent A Wheel / Rent A Tire's Customer Loyalty score was rated 33% by customers who have used Rent A Wheel / Rent A Tire's products/services for Less than 1 Year.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Rent A Wheel / Rent A Tire Product Quality
1.5/5
Rent A Wheel / Rent A Tire has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
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Rent A Wheel / Rent A Tire Product Information
Rent A Wheel / Rent A Tire’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- https://www.rentawheel.com/
- Company Size
- 501-1,000 Employees
Quick Insights into Rent A Wheel / Rent A Tire Product Quality
Rent A Wheel / Rent A Tire's Product Quality score was rated highest by customers ages 18-25.
Sign Up to unlock insights into how customers have ranked Rent A Wheel / Rent A Tire's Product Quality.
Ranked Rent A Wheel / Rent A Tire Product Quality the Highest
Rent A Wheel / Rent A Tire Product Quality Score by Gender
Rent A Wheel / Rent A Tire's Product Quality score was rated 1.5 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Rent A Wheel / Rent A Tire.
Female
1.5/5
Male
N/A
Rent A Wheel / Rent A Tire Product Quality Score by Ethnicity
Rent A Wheel / Rent A Tire's Product Quality score was rated 1.5 stars by Hispanic or Latino customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Rent A Wheel / Rent A Tire.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Hispanic or Latino 1.5 | Hispanic or Latino | 1.5 |
Rent A Wheel / Rent A Tire Product Quality Score by Age
Rent A Wheel / Rent A Tire's Product Quality score was rated 1.5 stars by customers ages 18-25 on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Rent A Wheel / Rent A Tire.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 1.5 | 18-25 | 1.5 |
Rent A Wheel / Rent A Tire Product Quality Score by Usage
Rent A Wheel / Rent A Tire's Product Quality score was rated 1.5 stars by customers who have used Rent A Wheel / Rent A Tire's products/services for Less than 1 Year.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Rent A Wheel / Rent A Tire Pricing
Rent A Wheel / Rent A Tire ROI & Value For Money
1.5/5
Rent A Wheel / Rent A Tire has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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Quick Insights into Rent A Wheel / Rent A Tire ROI
Rent A Wheel / Rent A Tire's ROI score was rated highest by customers ages 18-25.
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Ranked Rent A Wheel / Rent A Tire ROI the Highest
Rent A Wheel / Rent A Tire ROI Score by Gender
Rent A Wheel / Rent A Tire's ROI score was rated 1.5 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Rent A Wheel / Rent A Tire.
Female
1.5/5
Male
N/A
Rent A Wheel / Rent A Tire ROI Score by Ethnicity
Rent A Wheel / Rent A Tire's ROI score was rated 1.5 stars by Hispanic or Latino customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Rent A Wheel / Rent A Tire.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Hispanic or Latino 1.5 | Hispanic or Latino | 1.5 |
Rent A Wheel / Rent A Tire ROI Score by Age
Rent A Wheel / Rent A Tire's ROI score was rated 1.5 stars by customers ages 18-25 on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Rent A Wheel / Rent A Tire.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 1.5 | 18-25 | 1.5 |
Rent A Wheel / Rent A Tire ROI Score by Usage
Rent A Wheel / Rent A Tire's ROI score was rated 1.5 stars by customers who have used Rent A Wheel / Rent A Tire's products/services for Less than 1 Year.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Rent A Wheel / Rent A Tire Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Rent A Wheel / Rent A Tire Customer Satisfaction
Rent A Wheel / Rent A Tire's Customer Satisfaction score was rated highest by customers ages 18-25.
Sign Up to unlock insights into how customers have ranked Rent A Wheel / Rent A Tire's Customer Satisfaction.
Ranked Rent A Wheel / Rent A Tire Customer Satisfaction the Highest
Rent A Wheel / Rent A Tire Customer Satisfaction Score by Gender
Rent A Wheel / Rent A Tire's Customer Satisfaction score was rated 0 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Rent A Wheel / Rent A Tire.
0
FemaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 100% |
Rent A Wheel / Rent A Tire Customer Satisfaction Score by Ethnicity
CSAT according to Hispanic or Latino
Rent A Wheel / Rent A Tire's Customer Satisfaction (CSAT) score was rated 0% according to Hispanic or Latino users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Rent A Wheel / Rent A Tire.
0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
Rent A Wheel / Rent A Tire Customer Satisfaction Score by Age
Rent A Wheel / Rent A Tire's Customer Satisfaction score was rated 0 points by customers ages 18-25 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Rent A Wheel / Rent A Tire.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 0% |
Rent A Wheel / Rent A Tire Customer Satisfaction Score by Usage
Rent A Wheel / Rent A Tire's Customer Satisfaction score was rated 0 points by customers who have used Rent A Wheel / Rent A Tire's products/services for Less than 1 Year.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Rent A Wheel / Rent A Tire Customer Service
1.5/5
Rent A Wheel / Rent A Tire has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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About Rent A Wheel / Rent A Tire's Customer Service
Website
https://www.rentawheel.com/
Quick Insights into Rent A Wheel / Rent A Tire Customer Service
Rent A Wheel / Rent A Tire's Customer Service score was rated highest by customers ages 18-25.
Sign Up to unlock insights into how customers have ranked Rent A Wheel / Rent A Tire's Customer Service score.
Ranked Rent A Wheel / Rent A Tire Customer Service the Highest
Rent A Wheel / Rent A Tire Customer Service Score by Gender
Rent A Wheel / Rent A Tire's Customer Service score was rated 1.5 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Rent A Wheel / Rent A Tire.
Female
1.5/5
Male
N/A
Rent A Wheel / Rent A Tire Customer Service Score by Ethnicity
Rent A Wheel / Rent A Tire's Customer Service score was rated 1.5 stars by Hispanic or Latino customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Rent A Wheel / Rent A Tire.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Hispanic or Latino 1.5 | Hispanic or Latino | 1.5 |
Rent A Wheel / Rent A Tire Customer Service Score by Age
Rent A Wheel / Rent A Tire's Customer Service score was rated 1.5 stars by customers ages 18-25 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Rent A Wheel / Rent A Tire.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 1.5 | 18-25 | 1.5 |
Rent A Wheel / Rent A Tire Customer Service Score by Usage
Rent A Wheel / Rent A Tire's Customer Service score was rated 1.5 stars by customers who have used Rent A Wheel / Rent A Tire's products/services for Less than 1 Year.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Rent A Wheel / Rent A Tire as an Employer
Consumer vs. Employees
Rent A Wheel / Rent A Tire scored a -100 for Net Promoter Score and a -66 for Employee Net Promoter Score. NPS gauges how likely a customer of Rent A Wheel / Rent A Tire would recommend the brand to a friend. ENPS measures how likely Rent A Wheel / Rent A Tire employees would recommend working at Rent A Wheel / Rent A Tire to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-66
eNPS Score
| 17% | Promoters |
|---|---|
| 0% | Passive |
| 83% | Detractors |
