ResultsCX Claimed Company
For three decades, ResultsCX has been a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty levels brands need to thrive and grow while improving efficiency and reducing costs. ResultsCX’s track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 30 locations and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), process automation, and our own SupportPredict digital engagement software as a service (SaaS).
Mission: As a trusted partner, we inspire and create remarkable customer experiences with unbelievable employees and technology. read more
Arthur Burt — Certified Chief Information Security Officer at ResultsCX
Executive Bio
Arthur leads Security & Compliance for ResultsCX, focused on applying risk management principles and agile methodologies. As Chief Information Security Officer, he oversees compliance, documentation, audits, and annual compliance checks for our information security program, always maintaining a strong security posture. Arthur has been instrumental in establishing secure access for ResultsCX’s remote workforce.
A proven leader of security teams and programs, Arthur has 30 years of BPO experience. This includes 20 years in IT leadership as IT Chief of Staff, CISO, and Solutions Architect Team Leader – supporting 50K+ employees and 300+ clients. He is an expert in the application of PCI-DSS, HITRUST, HIPAA, GLBA, SOX, and GDPR in a multi-tenant environment. While directing cyber-threat mitigation and other technology issues, Arthur ensures the alignment of ResultsCX security initiatives with business goals to create value and ensure uninterrupted business operations.
Arthur’s wide-ranging leadership spans empathy-based interaction and security systems that include military police, military intelligence, nursing, and firefighting.
A proven leader of security teams and programs, Arthur has 30 years of BPO experience. This includes 20 years in IT leadership as IT Chief of Staff, CISO, and Solutions Architect Team Leader – supporting 50K+ employees and 300+ clients. He is an expert in the application of PCI-DSS, HITRUST, HIPAA, GLBA, SOX, and GDPR in a multi-tenant environment. While directing cyber-threat mitigation and other technology issues, Arthur ensures the alignment of ResultsCX security initiatives with business goals to create value and ensure uninterrupted business operations.
Arthur’s wide-ranging leadership spans empathy-based interaction and security systems that include military police, military intelligence, nursing, and firefighting.
Executive Team Culture Ratings from ResultsCX Employees
TOP
5%
ResultsCX's Executive Team scores in the Top 5%
of similar sized companies on Comparably
of similar sized companies on Comparably
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Anonymously rate my experience at ResultsCXResultsCX's Executive Team at a Glance
Based on 6 ratings, ResultsCX's employees are very satisfied with their Executive Team and give them an “A+” or 85/100.
ResultsCX's Executive Team ranks in the Top 10% of other companies in Fort Lauderdale, FL and Top 5% of other companies on Comparably that also have 5,001-10,000 Employees.
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