ResultsCX Employee Reviews | Comparably
ResultsCX Claimed Company
For three decades, ResultsCX has been a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty levels brands need to thrive and grow while improving efficiency and reducing costs. ResultsCX’s track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 30 locations and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), process automation, and our own SupportPredict digital engagement software as a service (SaaS). Mission: As a trusted partner, we inspire and create remarkable customer experiences with unbelievable employees and technology. read more
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EMPLOYEE
PARTICIPANTS
6
TOTAL
RATINGS
102

ResultsCX Employee Reviews

Out of 17 ResultsCX employee reviews, 100% are positive. See below how ResultsCX employees enjoy their experience at work.

What do you like best about the leadership team?

Leadership Reviews

The leadership team consistently provides feedback and opportunities to grow without fear of failure

I appreciate my leadership team for their effective communication and supportive work environment. They empower employees to take ownership of their work. The focus on employee growth and development is a testament to their commitment to the success of the team and the company.

The leadership at ResultsCX values our opinions and has always allowed me a "seat at the table". The departments work really well together and this is the first company that I've worked at the truly works on improving the culture every day.

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of ResultsCX yet.
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What is the best part about your compensation package?

Compensation Reviews

I came to ResultsCX from a similar company because the pay was more competitive here. I appreciate that we had a say in what KPIs went into our bonuses.

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

There aren't any Compensation reviews of ResultsCX yet.
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What are some of the best things about your team?

Team Reviews

I am proud to be a part of a team that collaborates effectively and consistently produces high-quality work. The positive attitudes and open lines of communication create a great work environment, and the team's adaptability to change is a testament to their strength and capability

My team in particular has worked together for many years and there are deep relationships here. We actually have worked together at multiple companies. We rely on each other's strengths and can cover/teach any weaknesses. All of us continuously strive to be greater.

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of ResultsCX yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

Our employees tell us they feel like family!

People actually enjoy coming to work here. You are cared about on a personal level, rather than just for what you can provide to the company.

The culture and environment at my company are top-notch. It values diversity, encourages feedback and growth, and prioritizes work-life balance and employee well-being. I am proud to be a part of this supportive and inclusive community.

Our company truly values the opinions of all employees. I have never had more say in the type of work I do and the structure of my work day as I do at this company

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of ResultsCX yet.
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What did you like most about the interview process?

Interviews Reviews

Personable, accurate, authentic expectations, intuitive.

I had two rounds of interviews for my role. The questions were focused on my previous experience and what I would like to focus on if I were brought on in the new role.

What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

Being part of a supportive team and working on meaningful projects that make a positive impact are what make me happiest at work. A positive work environment and good work-life balance also play a big role

I thoroughly enjoy learning new things and being able to shape our company through the projects I take on.

What's going wrong and how can it be improved?

Outlook Reviews

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What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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