ResultsCX Claimed Company
For three decades, ResultsCX has been a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty levels brands need to thrive and grow while improving efficiency and reducing costs. ResultsCX’s track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 30 locations and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), process automation, and our own SupportPredict digital engagement software as a service (SaaS).
Mission: As a trusted partner, we inspire and create remarkable customer experiences with unbelievable employees and technology. read more
Becky Watkins — Senior Vice President, Client Solutions at ResultsCX
Executive Bio
Becky joined ResultsCX in 2017. She is currently Senior Vice President, Client Solutions, where she is responsible for building integrated go-to-market strategy for business development and serves as the senior point of contact for all clients.
Becky brings over 30 years of experience in the BPO industry, including 10 years dedicated to healthcare solutioning and outsourcing. Prior to ResultsCX, she held several leadership roles, growing large, global accounts while improving customer satisfaction and bottom-line performance. As Vice President Healthcare Client Solutions at Alorica, she was responsible for driving strategic growth and client satisfaction for large Payor and PBM accounts. Prior to that, she was Vice President Healthcare at Expert Global Solutions where she was responsible for strategic account planning for Fortune 100 healthcare clients.
Becky is well known for her ability to foster personal and empathetic human connections between our high performing agent teams and our clients’ end customers.
Becky brings over 30 years of experience in the BPO industry, including 10 years dedicated to healthcare solutioning and outsourcing. Prior to ResultsCX, she held several leadership roles, growing large, global accounts while improving customer satisfaction and bottom-line performance. As Vice President Healthcare Client Solutions at Alorica, she was responsible for driving strategic growth and client satisfaction for large Payor and PBM accounts. Prior to that, she was Vice President Healthcare at Expert Global Solutions where she was responsible for strategic account planning for Fortune 100 healthcare clients.
Becky is well known for her ability to foster personal and empathetic human connections between our high performing agent teams and our clients’ end customers.
Executive Team Culture Ratings from ResultsCX Employees
TOP
5%
ResultsCX's Executive Team scores in the Top 5%
of similar sized companies on Comparably
of similar sized companies on Comparably
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Anonymously rate my experience at ResultsCXResultsCX's Executive Team at a Glance
Based on 6 ratings, ResultsCX's employees are very satisfied with their Executive Team and give them an “A+” or 85/100.
ResultsCX's Executive Team ranks in the Top 10% of other companies in Fort Lauderdale, FL and Top 5% of other companies on Comparably that also have 5,001-10,000 Employees.
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