ResultsCX Claimed Company
For three decades, ResultsCX has been a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty levels brands need to thrive and grow while improving efficiency and reducing costs. ResultsCXās track record for reimagining the customer experience to meet consumersā evolving expectations has driven growth to more than 30 locations and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), process automation, and our own SupportPredict digital engagement software as a service (SaaS).
Mission:Ā As a trusted partner, we inspire and create remarkable customer experiences with unbelievable employees and technology. read more
Mark Cunningham ā Chief People Officer at ResultsCX
Executive Bio
Mark leads our global human resources team, empowering more than 21,000 employees. As the Chief People Officer, Mark is tasked with transforming the HR function into innovative, technology-driven teams that deliver meaningful solutions to people challenges.
Mark brings over 30 years of experience in BPO, Education and Financial Services industries across six continents, spanning international HR strategy, M&A, and operations. Prior to joining ResultsCX in 2021, Mark held several executive leadership positions at leading companies, including Concentrix, Alorica and ACS/Xerox Business Services. At ACS, in addition to supporting leadership development, he helped create a new multi-million-dollar business in learning outsourcing. Mark also severed as a volunteer board member at Kinecta Federal Credit Union for nearly a decade.
Mark inspires and motivates our people to succeed by fostering a people-first philosophy and creating a diverse and inclusive culture that makes ResultsCX a great place to work.
Mark brings over 30 years of experience in BPO, Education and Financial Services industries across six continents, spanning international HR strategy, M&A, and operations. Prior to joining ResultsCX in 2021, Mark held several executive leadership positions at leading companies, including Concentrix, Alorica and ACS/Xerox Business Services. At ACS, in addition to supporting leadership development, he helped create a new multi-million-dollar business in learning outsourcing. Mark also severed as a volunteer board member at Kinecta Federal Credit Union for nearly a decade.
Mark inspires and motivates our people to succeed by fostering a people-first philosophy and creating a diverse and inclusive culture that makes ResultsCX a great place to work.
Executive Team Culture Ratings from ResultsCX Employees
TOP
5%
ResultsCX's Executive Team scores in the Top 5%
of similar sized companies on Comparably
of similar sized companies on Comparably
Not Enough Ratings To Show Who Ranks Executive Team the Highest
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Anonymously rate my experience at ResultsCXResultsCX's Executive Team at a Glance
Based on 6 ratings, ResultsCX's employees are very satisfied with their Executive Team and give them an āA+ā or 85/100.
ResultsCX's Executive Team ranks in the Top 10% of other companies in Fort Lauderdale, FL and Top 5% of other companies on Comparably that also have 5,001-10,000 Employees.
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