ResultsCX Claimed Company
For three decades, ResultsCX has been a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty levels brands need to thrive and grow while improving efficiency and reducing costs. ResultsCX’s track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 30 locations and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), process automation, and our own SupportPredict digital engagement software as a service (SaaS).
Mission: As a trusted partner, we inspire and create remarkable customer experiences with unbelievable employees and technology. read more
Peter Martino — Chief Operating Officer at ResultsCX
Executive Bio
Pete serves as the Chief Operating Officer, with operational oversight of all ResultsCX businesses. As COO, he is responsible for driving the company’s operations, strategic transformation initiatives, and continuous improvement.
Pete has more than 40 years of expertise in the BPO industry, specializing in contract negotiations, client relationships, organic growth, inbound customer care, IT, and change management. Previously, Pete was the COO of Startek. In this position, he was responsible for implementing new business and the day-to-day operations for a client base – amounting to $300 Mn in annual revenues and spanning 25 locations in the Americas and the Philippines. Prior to Startek, Pete held a series of leadership positions at ClientLogic/Sitel.
With extensive knowledge and experience in North America, LATAM and EMEA, Pete takes a process-driven approach to operations to ensure consistency, insights, and continuous improvement.
Pete has more than 40 years of expertise in the BPO industry, specializing in contract negotiations, client relationships, organic growth, inbound customer care, IT, and change management. Previously, Pete was the COO of Startek. In this position, he was responsible for implementing new business and the day-to-day operations for a client base – amounting to $300 Mn in annual revenues and spanning 25 locations in the Americas and the Philippines. Prior to Startek, Pete held a series of leadership positions at ClientLogic/Sitel.
With extensive knowledge and experience in North America, LATAM and EMEA, Pete takes a process-driven approach to operations to ensure consistency, insights, and continuous improvement.
Executive Team Culture Ratings from ResultsCX Employees
TOP
5%
ResultsCX's Executive Team scores in the Top 5%
of similar sized companies on Comparably
of similar sized companies on Comparably
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Anonymously rate my experience at ResultsCXResultsCX's Executive Team at a Glance
Based on 6 ratings, ResultsCX's employees are very satisfied with their Executive Team and give them an “A+” or 85/100.
ResultsCX's Executive Team ranks in the Top 10% of other companies in Fort Lauderdale, FL and Top 5% of other companies on Comparably that also have 5,001-10,000 Employees.
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