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ReviewTrackers Claimed Company
ReviewTrackers is the award-winning review management and customer feedback software that helps businesses transform the customer experience. read more
ReviewTrackers Company Culture
ReviewTrackers Culture
This score is derived from employee ratings & reviews4.1/5
ReviewTrackers' Overall Culture is rated B
Top Rated Culture Dimensions
Office Culture
A+Professional Development
A+CEO Rating
A-Manager
A-Retention
A-ReviewTrackers CEO
Top 15%Top 15% of Similar Size Companies on Comparably
John Lewis
79 /100
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Diversity at ReviewTrackers
N/A
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Anonymously Rate Your Experience & Make Work BetterWomen at ReviewTrackers
N/A
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Anonymously Rate Your Experience & Make Work BetterReviewTrackers eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 25%Top 25% of Similar Size Companies on Comparably
Recommend to a Friend?
57
ReviewTrackers employees are 57% more likely to recommend ReviewTrackers as a great place to work
| 71% | Promoters |
|---|---|
| 15% | Passives |
| 14% | Detractors |
Working at ReviewTrackers
Working at ReviewTrackers is rated highly by 17 employees, across various culture dimensions. ReviewTrackers employees are most satisfied about Office Culture, Professional Development, and CEO Rating categories, putting ReviewTrackers’s culture in the Top 25% compared to similar sized companies on Comparably and in the Top 10% compared to other companies in Chicago. See below in detail how working at ReviewTrackers was rated by employees.
Overall Company Culture at ReviewTrackers
B
Overall Company Culture at ReviewTrackers is rated B
Last updated months ago
Top
25%
ReviewTrackers ranks in the Top 25% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterReviewTrackers Employee Reviews
Out of 23 ReviewTrackers employee reviews, 75% were positive. The remaining 25% were constructive reviews with the goal of helping ReviewTrackers improve their work culture.
| Positive Reviews | 75% |
|---|---|
| Constructive Feedback | 25% |
Positive Reviews From ReviewTrackers Employees
- What makes you most happy at work?Shipping the goods.
ReviewTrackers Company Information
ReviewTrackers Company Overview
ReviewTrackers is the award-winning review management and customer feedback software that helps businesses transform the customer experience.
ReviewTrackers was founded in 2012 and its current CEO is John Lewis. Since its inception 14 years ago, ReviewTrackers has grown to 52 employees.
ReviewTrackers Mission, Vision & Values
ReviewTrackers Mission Statement
We empower businesses to leverage customer feedback to act today and predict tomorrow.
ReviewTrackers Vision Statement
To transform the customer experience and convert every customer into a lifelong advocate.
ReviewTrackers Values
- We seize the day
- We are scrappy
- We set each other up for success
- We honor our commitments
- We ask ‘what if?
| Headquarter | 1 N State St Chicago, IL 60602 United States of America |
|---|---|
| Website | www.reviewtrackers.com/ |
| Founding Date | 2012 |
| Tel | (866)854-7670 |
| Company Status | Private |
| Jobs | www.reviewtrackers.com/careers/ |
| Social Sites |
ReviewTrackers Competitors
ReviewTrackers competitors include CleverTap, Yext , and Podium. ReviewTrackers ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how ReviewTrackers compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
ReviewTrackers Employees
ReviewTrackers has 52 employees. 17 employees at ReviewTrackers have reviewed ReviewTrackers across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 17 ReviewTrackers employees give their leadership a grade of B+, or Top 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at ReviewTrackers are pleased with their total compensation at ReviewTrackers, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at ReviewTrackers are pleased with their team. 17 Participants grade the quality of their coworkers a C+. The majority believe the meetings at ReviewTrackers are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at ReviewTrackers believe the environment at ReviewTrackers is positive. Most Participants believe the pace of work at ReviewTrackers is extremely fast. About 36% of the employees at ReviewTrackers work 8 hours or less.
Overall, the employees at ReviewTrackers are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining ReviewTrackers - Employee Onboarding
The prevailing opinion from employees about joining ReviewTrackers is that the company was very prepared on their first day. ReviewTrackers employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
ReviewTrackers KPIs and OKRs
At ReviewTrackers 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of ReviewTrackers' KPIs and OKRs is essential for its success. Out of 2 ReviewTrackers employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
ReviewTrackers CEO & Leadership
ReviewTrackers CEO - John Lewis
79 /100
ReviewTrackers’s CEO John Lewis started in this role in 2022. John’s approval rate is in the Top 15% of all CEOs of similar-sized companies on Comparably, and in the Top 10% compared to the CEOs of all other companies in Chicago. ReviewTrackers’s CEO is highly regarded especially by Caucasian employees and Male employees. Compared to ReviewTrackers’s competitors, John Lewis ranks right above Yext CEO Mike Walrath. Under Lewis’s leadership, ReviewTrackers employee respondents are most happy about their Office Culture and the company’s Professional Development. Team and Environment are two areas, according to respondents, where ReviewTrackers could stand to see real improvement.
ReviewTrackers Leadership
The ReviewTrackers Executive Team is rated a “B+” and led by CEO John Lewis, VP Engineering Nathan Reynolds, and VP Product Erik Skurka
John Lewis CEO / President
John Lewis serves as the CEO / President of ReviewTrackers.
Nathan Reynolds VP Engineering
Nathan Reynolds serves as the VP Engineering of ReviewTrackers.
Erik Skurka VP Product
Erik Skurka serves as the VP Product of ReviewTrackers. Erik started at ReviewTrackers in March of 2017. Erik is... read more
Jeff Pearlman VP of Sales
Jeff Pearlman serves as the VP of Sales of ReviewTrackers.
ReviewTrackers Salaries
How much does ReviewTrackers pay?
How much do people at ReviewTrackers get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at ReviewTrackers is $85,988, or $41 per hour, while the estimated median salary is $85,009, or $40 per hour.
At ReviewTrackers, the highest paid job is a Director of Engineering at $162,917 annually and the lowest is a CS Rep at $41,912 annually. Average ReviewTrackers salaries by department include: Marketing at $124,784, Design at $79,074, Business Development at $107,251, and IT at $87,701. Half of ReviewTrackers salaries are above $85,009.
14 employees at ReviewTrackers rank their Compensation in the Top 20% of similar sized companies in the US (based on 44 ratings) while 13 employees at ReviewTrackers rank their Perks And Benefits in the Top 30% of similar sized companies in the US (based on 15 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $51k | $51k | 1st Percentile |
17th Percentile $69k | $69k | 17th Percentile |
33rd Percentile $79k | $79k | 33rd Percentile |
50th Percentile $143k | $143k | 50th Percentile |
67th Percentile $222k | $222k | 67th Percentile |
83rd Percentile $246k | $246k | 83rd Percentile |
100th Percentile $293k | $293k | 100th Percentile |
$85,988*
Average Compensation
$85,009*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
ReviewTrackers Salaries by Department
Diversity & Inclusion at ReviewTrackers
The Diversity score provides insights into how diverse employees feel and rate their work experience at ReviewTrackers across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
ReviewTrackers Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
- Employee Stock Purchase Plan
Office Perks
- Free Food
- Pet-Friendly
- Company Social Outings
- Work From Home Policy
- Unique Office Space
ReviewTrackers PTO
ReviewTrackers' PTO and Vacation policy typically gives 20-30 days off a year. Paid Time Off is ReviewTrackers' most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. ReviewTrackers' benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
ReviewTrackers Careers
ReviewTrackers Jobs
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Overview of Candidates Interested in ReviewTrackers on Comparably
Candidates By Department
All Industries | 58% | |
|---|---|---|
Marketing | 17% | |
Business Development | 8% | |
Communications | 8% | |
Customer Support | 8% |
Candidates By Location
Chicago | 75% | |
|---|---|---|
Tinley Park | 8% | |
Warrenville | 8% | |
Other | 8% |
Frequently Asked Questions regarding ReviewTrackers
What is ReviewTrackers address?
ReviewTrackers location is at 1 N State St
Who is the CEO of ReviewTrackers?
ReviewTrackers CEO is John Lewis, their score by employees is 79
What is ReviewTrackers eNPS?
The eNPS for ReviewTrackers is 57
What is the salary for UI/UX Designer in ReviewTrackers?
UI/UX Designer average salary in the US is 79k
What are the salaries in the Customer Support in ReviewTrackers?
The average salaries for Customer Support in ReviewTrackers is 55k
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