Right at Home Employee Reviews
Out of 133 Right at Home employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping Right at Home improve their work culture. The Customer Support team, with 66% positive reviews, reports the best experience at Right at Home compared to all other departments at the company.
Briefly describe your overall experience at your company
It is a great and caring company to work for, only complaint I have is the lower wages.
Review from Customer Support Dept
What do you like best about the leadership team?
The diversity and the commitment they have to our success and career advancement.
It good some time and not
They are considerate of all of their employees.
They work with your schedule
Review from Customer Support Dept
They come together as a team to ensure employee and client satisfaction
What does the leadership team need to get better at?
Communication overall. Including language barriers between office staff, clients and caregivers.
Not very good. I just fell like they can make it more about the caregivers and clients than money.
Better communication within the company
Review from Customer Support Dept
Working at getting better wages and scheduling the right caregiver to each client.
Review from Customer Support Dept
Communication and customer service skills
Review from Customer Support Dept
What is the best part about your compensation package?
My 401K 4 percent match from the company.
Health care is now offered
Why do you feel undervalued and what would make you feel better about your compensation?
There are no benefits, there is no pto, there’s not even full time employment being offered to get such “benefits”. There are no raises. Employee referral bonuses which are a joke because people dont want to work for what doesnt amount to much more than minimum
More pay and gas fair
Misleading job description. Came into a sales and scheduling position
Not being paid enough and increase in pay
Other companies pay better for the same job
Review from Customer Support Dept
What are some of the best things about your team?
The best thing about our teams(we have 3 locations) is that everyone is involved in the success of the company. Our leader allows us to be creative, share our ideas, not to mention we are one big melting pot.
They work as a team and good communication skills
We are able to set any differences aside and come together as a team
Their ability and willingness to always help and do for others
Review from Customer Support Dept
Caring hard working compassionate reliable
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
I have met only one of my coworkers.
everyone has to work together. There is too much division
Helping to fill in the gaps of someone having too many hours and the next person not having enough hours.
Review from Customer Support Dept
I have no co-workers. I work alone.
My co workers that are not in office are great! The office staff is horrible and have a big turnover. No one good stays.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
The way the seem to care for the caregivers, its a nice thought.
Everyone at my Right at Home truly believes in our core value of empathy, respect and understanding to not just our clients but toward each other!
one of the most positive things about our company is the work life balance and the opportunities that are available for those who desire advancement.
They talk one on with employees when they have a problem
It is very down to earth and friendly
What needs to change to make the company culture better?
Hire quality office staff as well as field staff.
Better communication from staff. Callbacks.
What did you like most about the interview process?
It was pretty straightforward. Mostly videos and basic rules and guidelines to be gone over.
Getting a chance to interview with the actual owner of the company. That was very unexpected.
Nothing, it was extremely intense with an excessive amount of questions and a bit of deceitfullness from what I actually experienced after being hired.
The people originally. That's what got me here
There was no interview at this job
What would you improve about your company's interview process?
There aren't any Interviews reviews of Right at Home yet.
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What makes you most happy at work?
My client. I enjoy caring for her and listening to her stories.
My coworkers and happy clients.
My clients and knowing I am appreciated
Seeing all of my clients everyday.
The ability to make my client happy and comfortable
Review from Customer Support Dept
What's going wrong and how can it be improved?
pretty much everything. It can improve once the owner has an idea how things work. They want us to come up with solutions to make THEM more money...no way
Increase in my hourly wage.
I think the office needs to be retrained and evaluated. The owner seems to let the office staff run his company and doesn't care about the needs of the employees that go out in the field and work hard for the company
Review from Customer Support Dept
Need to stop hiring people ,barely have work for the ones that's already
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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