Right at Home Employee Reviews
Out of 137 Right at Home employee reviews, 68% were positive. The remaining 32% were constructive reviews with the goal of helping Right at Home improve their work culture. The Customer Support team, with 66% positive reviews, reports the best experience at Right at Home compared to all other departments at the company.
What does the leadership team need to get better at?
Communication overall. Including language barriers between office staff, clients and caregivers.
Not very good. I just fell like they can make it more about the caregivers and clients than money.
Better communication within the company
Review from Customer Support Dept
Working at getting better wages and scheduling the right caregiver to each client.
Review from Customer Support Dept
Communication and customer service skills
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
There are no benefits, there is no pto, there’s not even full time employment being offered to get such “benefits”. There are no raises. Employee referral bonuses which are a joke because people dont want to work for what doesnt amount to much more than minimum
More pay and gas fair
Misleading job description. Came into a sales and scheduling position
Not being paid enough and increase in pay
Other companies pay better for the same job
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
I have met only one of my coworkers.
everyone has to work together. There is too much division
Helping to fill in the gaps of someone having too many hours and the next person not having enough hours.
Review from Customer Support Dept
I have no co-workers. I work alone.
My co workers that are not in office are great! The office staff is horrible and have a big turnover. No one good stays.
Review from Customer Support Dept
What needs to change to make the company culture better?
Hire quality office staff as well as field staff.
Better communication from staff. Callbacks.
What would you improve about your company's interview process?
There aren't any Interviews reviews of Right at Home yet.
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What's going wrong and how can it be improved?
pretty much everything. It can improve once the owner has an idea how things work. They want us to come up with solutions to make THEM more money...no way
Increase in my hourly wage.
I think the office needs to be retrained and evaluated. The owner seems to let the office staff run his company and doesn't care about the needs of the employees that go out in the field and work hard for the company
Review from Customer Support Dept
Need to stop hiring people ,barely have work for the ones that's already
Review from Customer Support Dept
What would you most like to see improved at your company?
There aren't any Outlook reviews of Right at Home yet.
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