100
NPS
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Rising Tide Games
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About Rising Tide Games' Brand
Founded in 2014, Rising Tide Games is developer of social casino games.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Rising Tide Games NPS
Rising Tide Games's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Rising Tide Games's customers would recommend using the product based on a scale of -100 to 100.
Rising Tide Games Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Rising Tide Games NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2022 100 | Jul 2022 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Rising Tide Games Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Rising Tide Games users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Rising Tide Games Product Quality
5/5
Rising Tide Games has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Rising Tide Games' overall Product Quality score rated by its users and customers.
Rising Tide Games Product Information
Rising Tide Games’s product quality score is a 5 out of 5 as rated by its users and customers.
- Company Size
- 1,001-5,000 Employees
Industry
Tech
Rising Tide Games Pricing
Rising Tide Games ROI & Value For Money
5/5
Rising Tide Games has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Rising Tide Games' overall ROI score rated by its users and customers.
Rising Tide Games Customer Satisfaction (CSAT)
Rising Tide Games Customer Satisfaction (CSAT) Score
100 / 100
Rising Tide Games has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Rising Tide Games Customer Service
5/5
Rising Tide Games has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Rising Tide Games' overall Customer Service score rated by its users and customers.
About Rising Tide Games's Customer Service
Address
79 Madison Avenue, New York City, NY
Website
http://www.risingtidegames.com/
Phone Number
+1 855-449-9642
Rising Tide Games as an Employer
3.7/5
Rising Tide Games has a 3.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Rising Tide Games scored a 100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Rising Tide Games would recommend the brand to a friend. ENPS measures how likely Rising Tide Games employees would recommend working at Rising Tide Games to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
