Rooms To Go – Customer service has been left wanting

Rooms To Go

EMPLOYEE PARTICIPANTS: 25

TOTAL RATINGS: 146

CEO: Jeff Seaman

Customer service has been left wanting

Other Employee Reviews for Rooms To Go

What can this brand most improve?

We waited 6 months for furniture delivery . We called to reschedule delivery, was told computers were down and to call back the next day. The next day call back , placed on hold for hours. This continues over the course of next 2-3 days. Finally told furniture was given to the next customer.

What can this brand most improve?

Buying furniture from Rooms To Go has been the worst experience ever!!!!! I can't believe a national company would think and feel it's ok to conduct business in an unacceptable manner!!!! Last month, you didn't deliver my bed until 2 weeks after the date that it should've been delivered!!

What can this brand most improve?

Accept the return of the couch and loves seat my wife purchased. We are completely disappointed and dissatisfied with the product.

What is the best part about your compensation package?

Excellent benefits - health insurance prices are outstanding.
Compensation review

What do you value most about this brand?

service ability and long wear

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Rooms To Go – Customer service has been left wanting

Customer service has been left wanting

Other Employee Reviews for Rooms To Go

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